Topshop job interviews are generally split into 3 sections.
Topshop Interview Section Part 1: Telephone Screening Interview designed to check your customer service skills, your personality and your tone, friendliness and rapport.
Topshop Interview Section Part 2: one to one job interview – see Topshop Interview Questions Below.
This section lasts around 45 minutes and the interviewer will check your experience and work ethic. Get ready to give detailed examples of your work.
For some positions, you will be asked to deliver a presentation.
Topshop Interview Section Part 3: 2nd interview and a commercial floor walk.
You may be asked to put together an outfit (for shop assistant roles) Ensure you meet the criteria of the “customer” and offer add-ons; jewelry, bag, bagels, etc
For the interview dress in smart but fashionable clothes.
Topshop Interview Questions
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- Job Interview Question 1: What is your experience in retail or customer service?
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- Job Interview Question 2: What specifically appeals to you about working in Topshop?
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- Job Interview Question 3: What are the latest fashion trends?
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- Job Interview Question 4: What other outlets are part of Arcadia? (To let you know the stores that are also part of arcadia are: Topshop, Topman, Burton, Evans, Dorothy Perkins, Wallis and BHS.)
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- Job Interview Question 5: Tell about a time you went out of your way to help someone you didn’t know?
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- Job Interview Question 6:How would you promote account cards?
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- Job Interview Question 7: How would you handle an angry customer?
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- Job Interview Question 8: Give an example of excellent customer service?
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- Job Interview Question 9: How would you encourage a customer to return to the shop?
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- Job Interview Question 10: Do you have any questions for me?
