Job Interview for John Lewis
To start with the recruitment team at John Lewis is looking for TEAMWORK. The first task is a group task. You are sat in small groups of around 6 applicants, first, you get the John Lewis tour.
Following this, you are asked to introduce yourself to your table/group and ask questions of other people (ask “what do you do out of work?” “what made you attend today?” “are you currently studying?”)
This first task is completed with a John Lewis recruitment team member observing and taking notes, which is why you need to ask questions to the other applicants.
The second stage of the group task is to build a lego house within your team. You need to get stuck in with the task and encourage others to join in, as again you are being marked on this task to see how interactive you are.
This is then followed by a one to one job interview:
John Lewis Job Interveiw Questions.
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- Job Interview Question 1: What is your experience in retail or customer service?
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- Job Interview Question 2: What specifically appeals to you about working in John Lewis?
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- Job Interview Question 3: What would your friends say about you?
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- Job Interview Question 4: What does John Lewis sell?
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- Job Interview Question 5: Tell me about a time you went out of your way to help someone you didn’t know?
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- Job Interview Question 6:How would you promote account cards?
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- Job Interview Question 7: How would you handle an angry customer?
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- Job Interview Question 8: Give an example of excellent customer service?
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- Job Interview Question 9: How would you encourage a customer to return to the shop?
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- Job Interview Question 10: Do you have any questions for me?
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