job interview mistakes Archives - Job Interview Coaching

February 16, 2023February 16, 2023

Stop Making These Simple Interview Mistakes

Job hunters often fail job interviews due to the small mistakes they are making. These interview errors are often outside the job seekers’ conscious awareness – the applicant keeps failing job interviews without understanding how their years of industry experience and sector-related qualifications aren’t enough to land them a job offer.

Becoming aware of common job interview mistakes allows a career professional to reflect on their interview skills and make necessary changes.

Are you making these common interview errors?

Boxing yourself in.

Confidence, in a job interview, is key to success. And, confidence is portrayed by the communication of competencies.

To show confidence, the savvy interviewee will state specific facts ‘I know all about your company’ or ‘I am an expert in…’

Stating a specific fact can be a powerful affirmation statement. When confidently put, often the affirmation will be taken, without question, by the interviewer. It is a lack of skilled interviewers in the recruitment that allow confident statements to be taken as red. More and more, recruiters are being trained in the art of interviewing. One of the techniques taught to job interviewers is to ask for specific and measurable information, to challenge ambiguous statements, and to gather evidence to project job performance.

As an example, for the ‘I know all about your company..’ interview answer to the question ‘what made you apply for a role with our organisation?’ the trained interviewer may ask a specific follow question: ‘It’s great to hear that you have researched the organisation, what do you know X part of the company?’

This can make some interviewees lose credibility if they have to backtrack on their original assertation: ‘I know all about your company’

Job candidates, instead of making a sweeping statement can use specific information to embed into their interview answers: ‘After reading that your company was involved in X, I wanted to learn more about the organisation, and….’

A lack of flexible opinions

In the main, employees will have a level of flexibility in terms of job duties, ways of working, and their hierarchy of needs.

Employers like a flexible employee, especially as job roles evolve in line with ever-changing business needs. Being seen as inflexible or having a strong opinion that is the opposite of the interviewers can break rapport.

An example interview question is: ‘what type of manager do you best work under?’ can result in a strong opinion: ‘I strongly believe in a manager having X leadership style….’ If the stated leadership style differs from the culture of the company, the interview panel may feel that the applicant won’t fit in well with the current team.

The solution is to give a ‘options’ answer. An options answer gives multiple choices, embedded within the interview answer, which creates the illusion of an opinion where there wasn’t one. To answer the ‘best management style’ interview question, the job candidate could say: ‘different leadership styles suit different tasks and projects, as an example in X situation (sector-related situation) a good leadership style would be Y, but when (industry related example) a better management approach would be to…’

Other common interview questions that need a ‘options’ answer include:

Do you work best within a team or on your own initiative?
Are you a leader or a follower?
How would you deal with X situation?

2 mouth’s, 1 ear

Job hunters are famous for forgetting their GCSE biology. Humans have 2 ears and 1 mouth, not I ear and 2 mouths. In short, job hunters need to listen more than they speak.

During a job interview nerves and anxiety play a large part in the applicant’s job interview identity – how the employer perceives the candidate due to their verbal and non-verbal cues. Being nervous during the recruitment process creates a physical change in the brain resulting in a poor job interview performance.

Failure of the long-term memory
A lack of listening or understanding
Unable to process information
Increase in the use of filler words
Fidgets, sweating, and mumbling

Some interviewees, subconsciously wanting the interview to end, will start answering a question before the interviewer has finished asking it. Others misunderstand the meaning or reason for the interview questions, resulting in the delivery of an irrelevant example. And many will talk to quickly to be understood.

To answer an interview question well, the interviewee must:

Identify the job criteria the interview question references
Give a suitable example relevant to the specific interview question
Deliver a detailed answer, communicating the example confidently

An applicant unsure of the interview question, or those who simply don’t hear the question can:

Ask for the question to be repeated
Ask for specific information, as an example, for a ‘teamwork example’ you can ask ‘do you want an example of teamwork from my current role or from any time?’
Take a sip of water to give additional time (a few seconds) to digest the answer and help form the answer
It is also fine to say ‘that’s a good question, just give me a second to think of a suitable example’

The interview, from the interviewee’s perspective, should also be viewed as a conversation about the applicant’s skills and experiences, not a pressurised job interview. With this in mind, the interviewee should:

Ask more questions through the job interview
Clarify key points
Question the interview panel about their experience and opinions

Never lying

What? I thought you should never lie in a job interview!

Being too honest can be a barrier to employment. Imagine being asked ‘why are you leaving your current role?’ The truth might be that the company culture is toxic. But, stating this in a job interview can be seen as negative. The negative opinion is created because of interview stereotypes. Common interview stereotypes include:

Being late for an interview is a sign of being unprofessional (the reality is that a crash on a motorway could have caused a long delay)
Overweight applicants are lazy (see the research on obesity in recruitment)
Giving a negative opinion in a job interview means you are a negative person

Another question where the truth can result in a lack of job offers is with the job interview question: ‘tell me about the main duties in your current role?’

Interview answers, in a structured job interview, are scored on a point system. The points are awarded on the amount of criteria reference during the interview answer. If, for example, the main duties in the current role are significant for the new position, but secondary and third duties are more relevant, it is imperative to talk only about job duties that will score high on the interview scorecard.

‘Where do you see yourself in 5 years’ time?’ can be a tricky question if the answer is ‘in another company in a higher paid role, after gaining just the right amount of experience in this low salary position to apply for the new position!’

Instead, the savvy interviewee will tell a white lie, explaining how they will be loyal to the company.

To pass a job interview it is important to communicate how you meet the job criteria, while selling your unique selling points. Stand out from the crowd by delivering an outstanding interview performance without making these common interview mistakes.

October 5, 2022February 22, 2023

Why You Are Failing Job Interviews

For an activity that is so regular, many job seekers fail to prepare for the job interview.

A lack of preparation results in common, and avoidable, mistakes being made that often result in a job rejection.

This article will explain the top 5 common job interview mistakes and how to avoid them.

Believing that all interview questions are the same

A common misunderstanding is that interviewers across all job sectors ask the same interview questions.

This is why searching for ‘job interview questions’ is more commonly searched (around 1-10k per month Source Google keyword planner 20/22) than, as an example, ‘job interview questions for engineering’ (around 100-1k per month. Source Google keyword planner 20/22).

There are a few commonly asked job interview questions, that we will list at the bottom of the article, but in the main, recruiters ask specific questions relevant to the job role and company culture. As an example, a teacher job interview will be filled with questions about lesson planning, classroom management, and preparing for Ofsted visits. Whereas a manager job interview will feature questions on financial planning, leadership skills, and project management.

That much is obvious. What isn’t as obvious is the difference in interview questions for the same, but in different organisations. A misconception is that all (sector) employers ask the same questions. This is true to an extent. A retail interview, for various retail outlets, is likely to feature a job interview question relating to customer service. This doesn’t mean that every question will be repeated with each employer.

With the retail example, one interviewer from a food retail outlet may focus questions on stock rotation, dealing with spoiled food, and food contamination. A second retail recruiter, from, let’s say a clothing retail store might ask questions on communication, fashion knowledge, and dealing with returns.

The first rule for a successful job interview is to identify the job criteria. Review the job specification, read the job advert, research the company culture, vision and values. In fact, researching values and company culture is highly important as more employers use ‘value interviews’ and ‘strength-based interviewing’ as part of their recruitment process.

Only using examples from your current role

The most popular job interview is a behavioural interview, part of the structured interview process. The behavioural interview asks for examples of how the candidate has previously acted in past situations.

Example behavioural interview questions include:

Give me an example of when you have collaborated with stakeholders?
Have you ever had to deal with competing deadlines, what did you do?
Describe a time that you have influenced others to agree to one of your suggestions?

Most behavioural interview questions can be predicted. The key common tasks for the new role, in most cases, will be discussed in the job interview in the form of a set of behavioural interview questions.

The problem comes when a candidate is nervous. An interviewee’s anxiety level affects their memory professing. The increase in cortisol, the stress hormone, results in memory loss. It becomes harder to recall details, such as answers to interview questions, or remembering the details of the experience the job candidate planned to discuss during the recruitment process.

The interview stress problem results in the overuse of one example. The interview panel ask an easy-opening interview question about a generic skill, teamwork or communication, and the applicant gives an example of using the required skill. The second question becomes more specific “Tell me about a time you used (required skill or knowledge)?” The nervous applicant struggles to find a suitable example, so reverts to using the same example from question one: “As I said, when I was…(previous example)…I used (required skill)”

From the interview panel’s perspective, the repetitiveness of the same situation doesn’t showcase enough variety, experience or knowledge for the recruiters to see the value of hiring the nervous applicant.

This is a very similar problem to only using examples from the current employer. In a job interview, when anxiety is often higher, it is easier to recall information from the current role. This is fine, often expected, for a least one or two interview questions.

Using only one employer example has one key barrier – the candidate can only highlight the skills and knowledge from that particular role, rather than showcasing a diverse set of skills, knowledge and experiences, that is gained by sharing examples from various roles and positions.

To prepare for a job interview, write down at least 10 behavioural interview questions that are likely to be asked. Next, reflect on 5 situations from at least 3 different employers.

The situations will become the examples that will be embedded into the interview answer. The ideal situation is one that required multiple skills and knowledge to create a successful outcome; teamwork, communication, leadership, industry knowledge, collaboration, stakeholder engagement, etc.

This allows the savvy interview applicant to reframe the example and situation depending on the interview question and the required skill or knowledge the employer is looking for the applicant to discuss. Remembering 5 examples that can be used for multiple interview questions is much easier than having to prepare 10-15 single-use interview answers.

Believing the interviewer is psychic

There is a myth that interviewers are superhuman.

The nervous interviewee believes that the employer is highly confident when interviewing, in fact, many are just as nervous as the job applicant. Some organisations allow their trained HR team to conduct the job interviews, which means they are skilled in interviewing but not always with the sector technical know-how.

The biggest misconception is that the interview panel is psychic. A high number of career professionals fail to mention key information during their interview answers. As an example, the applicant will describe a problem they faced and the actions they took to overcome the problem. On the face of it, the interview answer format sounds positive. In reality, the interviewee will delete essential information from the interview answer:

Decision-making skill
Reasons for declining an option
Creative thinking process
Time management
Communication skills and stakeholder relationships
Work ethic and commitment

The list can go on and on. It is important, therefore, to give as much detail that relates to the interview question as possible. In fact, some research has found how the higher number of words per interview answer increases the likelihood of a positive interview outcome.

A more basic problem for internal interviews is not understanding the impact of an interview scorecard. In a structured interview, each interview answer is cross-referenced against a set of job criteria recorded on the interview scorecard. The criteria includes skills, qualities, and experiences. Each interview question is scored on a scale, for example of 1-4. The interview panel can only score an applicant high if they reference all the criteria on the interview scorecard. This is why ‘identifying the job criteria’ is of the most importance.

Because the applicant, in an internal job interview, knows the interviewer has seen their work, they will naturally miss out key information. This lack of detail only results in a low-scoring interview answer.

To overcome the missing information problem 1) identify the job criteria 2) be a self-promoter 3) communicate confidently

Disclosing irrelevant information

If you this next common interview mistake you must stop straight away

One of the worst errors an interviewee can make is the self-discloser of weaknesses. Time and time again candidates will randomly disclose a weakness even when they haven’t been asked.

When asked a technical question, it is easy to let slip out ‘I’ve never worked on something like that’ Instead it is better to confidently communicate your knowledge on the subject. Discussing knowledge will create a stronger interview identity than explaining that you lack experience.

Other negative slippage includes ‘I prefer working on my own initiative..’ to questions about teamwork. Or, ‘Others in my team focused on that area of work’ when asked about a particular skill.

The interview isn’t just about past experience, its about potential. Negative slippage ruins a positive interview identity. The barrier here is that career professionals don’t even know they are leaking negativities. When I coach career professionals to pass a job interview, I will record and list all of their negative communications – verbal and non-verbal, and most applicants are unaware of around 95% of the negative communication that is affecting their chance of winning a job offer.

Not being ready for the basics

Understanding the job interview format creates familiarity, familiarity increases confidence.

Failing a number of job interviews have a secondary gain, the applicant becomes familiar with the interview process, which in turn increases their self-esteem during the recruitment process.

You don’t need to fail to win. A little research and some mock interviews are enough to become more confident. By understanding the format and preparing for commonly asked interview questions (as well as sector-specific interview questions as discussed above) helps reduce interview anxiety.

Most job interviews last around 45 minutes. The interview panel is made up of around 3 staff members, often including a HR manager. Interviewees will be told about the interview process before being asked, on average, 8 questions, including sector-specific questions and a few of the generic questions recorded below.

The 10 most commonly asked job interview questions:

Do you have any questions for us (asked at the job interview end)
Tell me about your experience
What are your weaknesses
What do you know about our organisation
Give me an example of using (skill/knowledge)
Describe a time that you worked well within a team
How will you manage your time when you have competing deadlines
Explain how you would (deal with a future duty/task)
What are your salary expectations
Give an example of developing your skills or knowledge

Chris Delaney

Chris Delaney is one of the leading job interview coaches in the country, helping career professionals to successfully pass job interviews. Delaney is the author of several job interview reference books including ‘what is your interview identity’

August 10, 2022August 10, 2022

7 Things You Can Do To Improve Your Job Interview Outcome

Job interviews are tricky, aren’t they?

Most job applicants fear the job interview. Some, who are highly anxious, will even go as far as turning down an interview offer due to excessive low confidence.

This fear is real. In fact, the fear of speaking in front of strangers or in public – also known as glossophobia, is the number one fear in the world.

The job interview can double the impact of glossophobia and many candidates put an ‘all or nothing’ association on the job they are applying for – “if I fail this job interview, I will always be stuck in a job I hate”.

An article on Psychology Today explained how confidence comes from experiencing achievement in a task. There more you are successful in a task the more confident (in that task) you will be.

Most people fear public speaking, job interviews, or talking to strangers because of a previous negative experience. The experience of failure increases anxiety and fear.

As an example, a job hunter will fear being invited to an interview for a job they truly desire because of a past memory: when they were asked to read out a text in front of their classmates in school or their first public speaking experience that ended in disaster.

The job interview should be easy. Interviewees are asked questions about something they know well – themselves. Job applicants’ confidence should be high. If an application has resulted in a job interview offer from one company, it should then result in a second interview from another organization. This means a failed job interview can be a learning point that will increase future job interview performance and the applicant’s interview identity.

These 7 ideas will help you improve your interview confidence and interview performance.

People buy what they like.

In the psychology of sales, the ‘liking principle’ is quoted as one of the key determinators in persuading customers to make a purchase.

It works through creating a likeability association. As an example, many brands will use celebrity endorsements to sell their products. Example: The audience likes George Clooney, so they will like a coffee brand if they see Clooney drinking that coffee brand in a TV advert – even though the audience knows Mr. Clooney was paid to star in the TV commercial.

Tupperware famously embedded likeability into the sales of its product. Rather than have their products in retail stores (they tried this approach and it failed) they created Tupperware parties. A host would invite friends and family round for a party and promote the Tupperware products. People purchased the products, not because they were good or they needed them, they made purchases because they liked the host – their friend or relative.

To improve your interview outcome, you can create likeability.

Likeability can start prior to the job interview. We know from recent data that 70% of employers check social media before a recruitment day. Create likeability through a second persuasion law – authority. If an employer views an applicant’s LinkedIn profile and the feed is filled with relevant industry insights, sector-related intelligence, and positive opinions the employer will create a halo effect that will have a big influence on the interview outcome.

Research has also found that commonality creates likeability. By disclosing information that highlights commonalities with the hiring manager a positive impression will be made. Commonality can include, well anything: same interest or hobbies, attending the same university, or living in the same town.

Which interview timeslot to choose

Timing makes all the difference. The interview timeslot allocation given to each interviewee makes seem unimportant. In fact, the timeslot can change the way an employer scores the applicant.

The timeslot is related to the hiring manager’s confidence in conducting the interview, the interview panel’s tiredness or alertness, and if you become the baseline applicant.

Research has found that the first interviewee becomes the baseline applicant – following interview scores for other candidates are influenced by the original scores given to the initial interviewee.

The final applicant of the day is often interviewed by a panel of hiring managers who are tired from a full day of recruitment affecting how they view the last interviewee. And post-dinner candidates are affected by biology – the process of digesting food affects a person’s decision-making processes.

It’s the second or third interview time slot around 10:30-11:00 that is the ideal interview timeslot.

What we see we feel

Whatever the mind focuses on the body feels. A person looking forward to a holiday, a networking event or a job interview will feel positive. Whereas someone who fears flying, is anxious about meeting strangers or someone who hates talking about themselves will have a negative response to a holiday, networking event, or job interview.

Perspective creates motivation. Previously we mentioned how confidence is created through positive experiences. What is interesting is that the brain doesn’t see the difference between a real-life experience and a vivid memory. This is why dreams can feel real.

If what you imagine you feel, you can feel positive about a job interview by imagining yourself being successful in a forthcoming recruitment process.

To have a lasting impact, the process has to start with a relaxed state. Taking deep breaths or imagining being in a relaxed place; a countryside or peaceful beach helps to calm the mind and body. In this peaceful state imagine by relaxed during a job interview, then imagine being confident in a job interview, and final imagine being charismatic in a job interview. Make each visualisation vivid; see yourself confident, hear yourself being confident, and feel confident.

The repetition of the visualisation creates new neuro-pathways that create a positive association: job interview = calm and confident.

The hands have it

A little technique to help improve the first impressions is to manipulate the hands.

Anxiety kicks off the fight or flight response which sends oxygen from non-virtual parts of the body (hands and feet) to essential organs. The redirection of the blood cells leaves hands feeling cold and clammy.

At the initial introduction, where a welcome handshake is expected, the first impression is weak as a damp and cold handshake has a negative unconscious bias.

To be viewed as confident requires a warm and firm introductory handshake. When you arrive for the interview, either accept a cup of coffee (and wrap your hands around the warm cup) or visit the bathroom and hold your hands under the warm water for a few seconds, to warm the hands.

Turn off your phone the night before

One sleep study showed how using your phone three hours before you plan to go to bed can disrupt your sleep.

In addition, many people charge their phones overnight in the bedroom. If the phone is left on small LED lights will be on display. The brain is trained to stay more awake when there is light. Charging the phone in a different room, and having thick curtains to cut out any streetlights allows for a deeper sleep.

Deeper sleeping restores energy, increases blood supply, and improves cognitive ability. All this helps the brain to respond to tricky interview questions.

Create high status

How we view ourselves, as high or low status, is leaked through our language. The language used in a job interview is subconsciously filtered by the hiring manager creating a ‘gut feeling’.

As an example, a low status would use weak language such as ‘try’ – ‘I would try my best’ compared to a high-status person who uses assertive language ‘will’ – ‘I will achieve the task’.

One experiment found that writing a letter to yourself that assertively states skills, strengths and abilities increase self-worth, creating high status. The letter must use positive language, be true, and be assertive.

Get good at asking questions

The tip to improve a job interview outcome seems a little odd, it’s to be good at asking, not answering questions.

Obviously, in a job interview, the ability to confidently communicate competencies within a job interview answer is essential. But what makes a person stand out is their ability to ask the interview panel questions.

Questions create a conversation. Conversations improve likeability. Likeability, or rapport, increases job offers.

Also, the ability to ask questions relaxes the interviewee and helps them to clarify the required content of the interview answer.

At the interview start, the applicant can ask the interview panel questions about their day or the company.

During the questions, the candidate can ask for specifics to generic questions and can ask the employer’s opinion or an aspect of the interview question.

Towards the interview end, the employer will allow the interviewee to ask any questions to help clarify the company culture and job role.

Asking questions shows confidence, and confidence is a quality that all employers want staff to possess.

Questions, or their answers, also allow the applicant to decide if the employer is one they want to work for.

July 29, 2022February 22, 2023

No More Face-to-Face Job Interviews

Times are changing in the world of work with an increase in remote working, workplace artificial intelligence, and the decline of low-skilled jobs. Changes are taking place, not just in the workplace itself, but in the recruitment of employees.

The pandemic, that led to the great resignation, and the increase of applicants per vacancy, which is at an all-time high, has created a demand for a new style of job interviews.

We are now in the midst of change, the evolution of the job interview.

The evolution of job interviews

In time gone by our ancestors, the hunters and gatherers, either hunted or gathered with evidence showing how these roles weren’t just determined by a person’s gender – women hunted and men gathered, and vice versa.

From a survey of over 170 ancient socialities, it was found that men, rather than women, were mainly employed as the tribe’s big game hunters.

By the time farming was commonplace, new jobs arrived. There were farm laborers, of course, who harvested the crops, but farming changed the hierarchy of job roles.

Farming created towns. People no longer needed to travel across great distances to hunt and gather, instead, tribes became villagers who sowed the seeds, domesticated wild animals, and yielded the harvest.

Towns created jobs. By the time ancient Egypt was well established, there was a need for skilled people. A bowl, axe, or pick had to be made by hand. Skilled laborers were required and could demand more payment for their skills (in ancient Egypt, payment was original made in beer and bread, and then copper coins were introduced).

As towns grew so did the demand for other types of jobs. Architects and engineers were needed to design buildings, and military leaders and soldiers were required to stop neighboring towns from attacking and stealing the crops. Doctors treated ill citizens and priests prayed that the crops wouldn’t fail.

These new job roles changed and created a hierarchy that led to a King overseeing the distribution of work and gathering of a tax, a percentage of the crops, to share among the non-food producing roles.

History of Job Interviews

The training of an employee on the job is known as an apprenticeship. Apprenticeships can be traced back to medieval times; a young person would be taught the skills of a trade at a young age. Often apprentices were family members, a son or daughter, this way a family became the experts in that trade.

Many family surnames are derived from their association with a trade:

Baxter = Baker
Bowyer = Made bows for archers
Fuller = Cloth worker
Hooper = Maker of hoops for beer barrows
Reeve = Churchwarden
Spencer = Despender of medicine
Thacker = Thatcher
Wainwright = Wagon repairer
Walker = Cloth worker

Families, especially those without children or with a growing business would take on other people’s sons and daughters as apprentices, creating job openings that people could apply for.

The industrial revolution, in the 1900s, changed the face of the world of work, for the first time hundreds and thousands of people worked together in one building or factory.

The introduction of the railways allowed skilled workers to search for job positions in other places than the area or village where they grew up.

The movement of labor and the demand for workers changed recruitment forever. 1917 saw the Woodworth data sheet – a personality test to screen WW1 recruits for potential shellshock.

By 1921 Thomas Edison had written a test, the first job interview, to evaluate the knowledge of job candidates. One test was Edison’s famous ‘soup test‘ Edison would give applicants a bowl of soup to eat while he observed if the candidate would add extra seasoning before tasting the soup.

Edison rejected pre-seasoning applicants because he didn’t want to recruit staff who relied on assumptions and was looking to hire employees who were more curious and would ask questions.

Current Job Interview Processes

Today most employers use a variation of the structured job interview. A structured job interview asks a set number of questions to each applicant and compares their answer to skills, qualities, and duties required for the advertised position.

In addition to the standard formal job interview, employers will also request applicants to attend on average 4 additional interview rounds (for high-skilled positions) which can include:

Psychometric testing – which has its findings in Woodsworth datasheet
Skill test – a practical test to evidence skill
Technical interview – a knowledge-based test/interview
Values interview – to find an applicant that will fit within the culture of the organisation

Traditionally, all job interviews were held face-to-face, with the exception of a telephone screening interview.

Just as the industrial revolution, with its big factory employers that required high numbers of staff and trains that could move skilled workers around the country, changed the face of employment in the 1900s, new technology is changing today’s world of work.

Artificial intelligence will soon be embedded in all job sectors
Remote working, allowing teams to be made up of staff from around the globe, is here to stay
Online applications create the highest number of applicants per vacancy that has ever been recorded
The decline in low-skilled jobs and growth in high-skilled job roles such as STEM
Virtual reality being used in recruitment

The Future of Recruitment and Job Interviews

2 million people apply for a job at Google each year.

The high number of applicants created a problem in the recruitment sector. Humans simply couldn’t handle the volume of applications.

The answer was to introduce artificial intelligence into the recruitment cycle. Within a short period of time, HR artificial intelligence is able to design a job advert, schedule interview dates, and deliver a live online job interview with a candidate before deciding which applicant is to be offered the position.

As with all technology, some original bugs were found. In 2018 Amazon ditched its application reviewing programme after it found that the system discriminated against women.

With 9 out of 10 companies now using some type of HR artificial intelligence in their recruitment processes, AI in HR is here to stay.

The future could see large numbers of staff, being recruited from around the globe, without any applicant having any face time with a human recruiter.

The interview process is changing

Human interviews may happen, but just not as you know it.

Is the face-to-face interview dead? Currently not. With two out of three employers favoring the face-to-face interview, there is still some way to go until all recruitment become automated.

Face-to-face interviews might not be face-to-face. The pandemic saw an increase of 67% of employers using virtual interviews with half of the employers saying they will keep on using the online interview process.

45% of employers agree that the virtual interview process is quicker and cheaper than conducting a traditional in-office recruitment process.

Virtual Reality Job Interviews

The evolution of hiring may see the traditional ‘ask and answer questions’ interview disappear.

The increase in virtual reality in the workplace will also see an increase in VR in recruitment.

The future of the workplace will be a mix of virtual reality, home working, and the physical workplace itself.

CNBC reported that: “A PwC report last year predicted that nearly 23.5 million jobs worldwide would be using AR and VR by 2030 for training, work meetings or to provide better customer service”

Virtual reality is already being used in recruiting. The British army uses VR headsets to show applicants what driving a tank would look like, KFC uses a VR “escape room” for their chefs, and the head of talent acquisition at Deutsche Bahn talked about the use of VR in recruitment: “within a matter of seconds can experience a job in a very real-life atmosphere” in CNN article.

Show and Tell

The virtual reality job interview will be about showing, not telling.

Current interview processes ask competency-based questions. The barrier here is that even a good answer doesn’t show the applicant’s decision-making processes, problem-solving skills, and how they work under pressure. It doesn’t take into consideration the applicant’s personality and how their temperaments would affect the wider team.

Virtual reality and augmented reality job interviews can put the candidate in a real workplace situation, working with (virtual) team members, and their many personalities, to complete job-related tasks. A surgeon, as an example, may have to perform an augmented reality surgery on a virtual patient creating the feeling of ‘real’ pressure.

A project manager might be asked to resolve a dispute between stakeholders, with the VR and AR characters re-acting to the applicant’s tonality, volume, assertiveness, and logic.

Virtual reality job interviews will be designed to stop deceitful job applicants from gaining job offers and to support employers to higher high-performing teams.

Chris Delaney

July 20, 2022February 22, 2023

Sweaty, scared, and ready to scream? Just another job interview

A recent poll of recruiters found that the average number of job interviews required to secure a job offer is three.

The magic number, three, does have a practical reality to it. Let’s say that a job applicant has decided to take a career sidestep or a promotion. This candidate has a vast array of transferable skills, lots of relevant qualifications, and some experience, but not a like-for-like experience as the applicant is applying for a new role, rather then the same position within a new organisation.

After an average of 4-5 hrs of interview prep, the nervous career professional attends their first interview that results in a ‘thank you, but no thank you’. A failed first interview for a new role is common, graduates also fall into this same pitfall, as do applicants searching for a big job promotion.

The reason behind the first failed interview is a lack of job understanding. When an experienced employee applies for a similar role in a new business, even if the interview is their first interview, the unexpected questions aren’t that unexpected.

The employer, following a structured job interview process, ask questions and score answers against a list of job criteria that are needed to complete business-as-usual tasks. The experienced applicant, even if they haven’t undertaken a lengthy period of interview preparation, can easily recognise the context of the interview question and present evidence that states they have the required experience.

The first rule of a successful job interview is to identify the job criteria. Appropriate examples, appropriate answers, simply score well.

A career professional wanting to climb the career ladder is applying for a new position. The first interview comes with a surprise, a list of unpredicted job interview questions and/or tests, presentations, and tasks.

Some questions asked may sound simple, and a good answer can be created in the moment by the interviewee, but again, without industry experience and a lack of context a low score is given for an interview question the applicant thought they answered well.

A confident applicant states they have the required skills, and sells themselves, but when an expert interviewer requests specifics to measure competence against the job criteria, the lack of experience shines through creating a deceitful interview identity.

Post job interview reflection is the key to success

Experience creates competence. The more job interviews a career professional attends the more skilled they become at answering tricky interview questions.

Creating a list of the interview questions asked during the first interview allows the skilled applicant to use industry research to help craft a higher-scoring interview answer, using examples that highlight how they meet the job criteria.

This is true when job interview technology is introduced. 98% of the top fortune 500 companies use recruitment automated software. Many shifting interview rounds are now conducted by AVIs – Asynchronous Video Interviews. The computer algorithms search for key terms that are then cross-referenced against the job criteria.

What is important, then, is to possess the ability to offer examples and interview answers that state enough of the essential skills, qualities, and experiences, to ensure a high-scoring answer.

Generally speaking, high-scoring answers come in one of three ways:

Being highly confident as this increases the number of words per answer
Having excessive experience that results in the nature spillage of job criteria
Attending a high number of job interviews relevant to the role to help craft answers that score well

Each job interview process, on average, is three rounds of interviews. Three recruitment rounds x three job interviews is a total of nine interviews. Each interview stage tends to last for sixty minutes, equalling a total of nine hours of interviewing.

Possessing at least nine hours of real interviews, plus a high number of interview preparation hours helps a career professional to become skilled at job interviewing.

Two is better than one

One interview alone isn’t enough.

The reflection after one single job interview isn’t enough for a candidate to become a first-choice applicant.

A list of remembered interview questions can be drawn up and new answers written in preparation for a second interview, which in itself increases the confidence of the interviewee. Once at the second interview, with a second employer, the now confident applicant can have the rug pulled from beneath their feet when 80% of the questions asked aren’t on their recently drawn-up Q&A list created after the first interview.

Each employer, even when recruiting for the same position, in the same sector, may have their own unique job criteria and therefore their own list of unique interview questions.

Over time, the new entry into a sector will find commonly asked job interview questions, which may be phrased differently, but underneath are designed to uncover the same skills, qualities, and experiences.

This is why more is better for applicants who lack experience (graduates, promotions, and entry into a new sector) The more interviews that a job seeker attends helps to improve the interview answers (and the prediction of the interview questions) for the next job interview.

Familiarity breeds confidence

It is the familiarity of the recruitment process that breeds confidence. Experienced candidates applying for the same position in a new business are more inclined to relax during the interview when they become aware that the tricky interview questions are really questions about their business-as-usual tasks.

From a job interview perspective, the lack of sector experience can, sometimes, be overturned, by being an experienced interviewee.

This is why at least three job interviews are needed to gain a job offer:

Job interview 1 – create a baseline of interview questions vs good/poor interview answers

Job interview 2 – recognise common interview questions/sector-related themes/job criteria to help shape interview answers

Job interview 3 – deliver high-scoring interview answers that increase the chance of an interview offer.

What is your interview identity?

Job offers are given to the candidate that the interview panel believes will be the best performing employee.

The content of the interview answers; the sector-related jargon used, relatable examples, industry knowhow, stating the job criteria including the required skills, qualities, and experiences vs the confident communication of competencies (verbal and non-verbal) create the candidate’s interview identity.

After each job interview the interviewee, to develop their interview skills must reflect on how they were perceived by the hiring manager – their interview identity. And make changes to improve how they are viewed in terms of predictable performance once employed.

Get Ready to Pass Your Next Job Interview

Chris Delaney

June 30, 2022June 30, 2022

The Barrier of a Structured Job Interview

The structured job interview is a standardised way of interviewing a number of candite’s to reduce unconscious bias and to create a fair hiring process.

This article will help job applicants to gain higher interview scores by not falling into the subconscious trap of the structured job interview.

Structured job interview and time problems

Even though research shows how a structured job interview is currently the best way to predict job performance, the asking of pre-written questions ‘boxes’ in an applicant’s answer.

Behavioral and situational interview questions are designed to be specific to allow the interviewee to give a relevant example/answer. The specific direction given to the applicant traps the candidate into a box, where they can’t discuss other skills and experiences, they feel would add value to the role.

It is common for a career professional, post a job interview, to reflect on their answer and to feel annoyed because they didn’t mention a key skill or experience, they knew would have highlighted their unique selling point.

In an informal job interview, the hiring manager will allow the applicant to talk about what they feel is important. The openness of the informal interview can be detrimental to the outcome of the interview as the interviewee, without conscious awareness, can discuss irrelevant information.

The duration of the interview creates a second barrier. The hiring manager, asking on average 8 job interview questions over a 45-minute period, feels pressured to ask a question, record the candidates’ answers, before asking the next question on the pre-written list. This is true even when the hiring manager requires additional information – the employer knows the applicant hasn’t disclosed all of their skills, but on the other hand, the next interview should start in 10 minutes’ time.

The pressure comes from the hiring manager knowing that each additional question and answer can possibly overshoot the allocated time slot for each interview having a knock-on delay. This ‘time’ problem comes from many employers having a recruitment day of back-to-back interviews. A solution to this problem would be a one-interview per day recruitment process.

Trained job interviewers versus untrained hiring managers

How can a job applicant overcome the rigorous job interview questions and time pressure created within a structured job interview?

First, it is important to understand that not all job interviewers are the same. A key difference is between being interviewed by a trained or untrained interviewer. Some organisations insist on a candidate being interviewed by a trained interviewer, often an HR staff member or specialist recruiter.

A trained interviewer will have spent time selecting which essential job criteria the interview questions should relate to, and how the interview question should be worded (situational behavioral or strength-based interview question).

Trained interviewers are often more confident in the interview environment than a non-trained hiring manager. Confidence increases the number of follow-up questions asked during the recruitment process.

A non-trained interviewer, often the future employee’s line manager, is likely to use commonly asked job interview questions, rather than taking the time to ask competency-based questions.

Commonly asked questions are more generic:

“What are your strengths?”
“What can you bring to the team?”
“Where do you see yourself in 5 years’ time?”

Competency-based questions are more specific, to drill down to a specific skill or experience:

“How would you deal with a (problem/situation)?”
“Give an example of when you (completed job duty)”
“What is your understanding of (industry knowledge)?”

Follow-up questions can be asked by both trained and none-trained recruiters, but it is more likely that a confident and experienced trained hiring manager will ask for more detailed information, allowing the interviewee to state job-relevant information, and therefore score higher on the interview scorecard.

“What specifically did you do?”
“Why did you choose that option over another?”
“What was the long-term outcome?”

It is the same experienced hiring manager who will ask follow-up questions when a job applicant unwittingly discusses a skill within the wrong context.

“Do you have an example within a (job-related context) environment?”
“Can you tell me about a team task when you took the lead rather than being part of the team?”
“Have you worked on larger scale projects?”

Duration of an interview

High-skilled positions are often gained through being successful in a multi-stage job interview process. The theory is that being asked similar questions, relating to the job criteria, over 3-4 job interviews, ensures that the employer makes a hire with a realistic vision of the new employee’s potential job performance.

In a single interview, the job applicant might be viewed as skilled, but in reality, a single interview isn’t enough to confirm the candidate’s level of competencies for medium to high-skilled positions.

For most low-skilled job roles, employers will only have a single interview as ‘potential’ rather than experience, is a key decision in the hiring process.

The duration of the job interview doesn’t create pressure on the interviewee. The job applicant can give a long or short, detailed or vague, interview answer. In fact, most interviewees are unaware of the time during the job interview itself.

Research shows how the higher number of words per answer often relates to the number of job offers. This is because, on average, the more detailed the answer, the more likely it is that the answer references the criteria on the interview scorecard.

From the career professionals’ perspective, the delivery of a job-relevant detailed interview answer is a more important focus than the duration of their interview answer.

Overcoming the generic question problem

The real problem for a job applicant is knowing what detail to reference to the job interview answer, especially when asked a vague question.

First-choice applicants – career professionals who do exceptionally well in a job interview, have the confidence to ask for additional details before answering the question.

As an example, when asked: “Tell me about a time you worked successfully within a team?” The self-assured job candidate will clarify what experience the employer is attempting to uncover: “Would you like an example of when a led a team or when I was a team member?”

Asking for specific information ensures that the right example is used for each individual job interview question.

Importantly, each answer needs to reference the job criteria for each specific question. Employers use an interview scorecard that has the interview question and a list of criteria that are required to gain a high score. If the job criteria aren’t referenced during the interview answer, the hiring manager will have no choice but to allocate a lower score.

Interview preparation, prior to the job interview, must consist of identifying the job criteria, predicting job interview questions, and crafting high-scoring interview answers.

In the interview itself, when asked a competency-based interview question, it is important to quickly reflect on what criteria the hiring manager is wanting to hear. This self-reflection can help to identify which one of the prepared interview answers to use.

Even when a prepared interview answer has been chosen, the job applicant can cover all bets by giving a specifically detailed answer.

The delivery of a detailed answer is important. If an employer refuses to ask follow-up questions, to gain a better understanding of the candidate’s future job performance, the applicant is scored on the initiative, often limited interview answers.

It is true that a weak interviewer often makes the wrong hiring decision. Many organisations with a high turnover of staff don’t interview correctly. But the same poor interview technique can stop skilled employees gaining job offers.

Specific job interview answers

Essentially, a detailed job interview answer is an example (behavioral job interview answer) or future scenario (situational job interview answer) that is embedded with the answers to the hiring manager’s potential follow-up questions:

“What specifically did you do?”
“Why did you choose that option over another?”
“What was the long-term outcome?”

The specific and detailed answer does have a longer duration, requiring the interviewee to mindful of speech speed, pauses, tonality, and to use emotional intelligence to ensure the interview panel is still engaged and listening.

For a behavioral interview question, the most famous structure to answer the question is STAR:

Situation
Task
Action
Result

When the additional detail has been embedded for the structure of the interview answer is increased:

Situation
Long-term outcome if the situation wasn’t resolved
Options to overcome barriers, including pro’s and con’s of options
Reason for choosing options
Task
Role within the task
Risk assessments
Stakeholder engagement
Action – team actions vs own actions
Additional/unforeseen problems and how these were overcome
Highlighting personal motivation
Result – short vs long term

As each interview question varies, the detailed structure can be amended as required. What is important to remember is that not all hiring managers will ask for a specific criterion when the job interview question is stated.

Nervous or less experienced recruiters ask fewer follow-up questions. A structured job interview cross-references answer against the interview scorecard (job criteria).

Many failed job interviews come down to detailed answers being given that don’t reference enough job-related competency.

May 31, 2022May 31, 2022

3 Things You Are Doing That Makes You Look Weak in a Job Interview

A hiring manager’s key objective is to determine the job performance of each job applicant. The interview, therefore, is a short window where candidates must make a strong impression that showcases suitability through the confident communication of competencies.

In the main, career professionals answer interview questions by stating knowledge, experiences, and skillsets – this includes skills, strengths, and qualities, allowing the interview panel to analyse each answer against the job criteria – a logical decision-making process.

Unknown to many job seekers, is the subconscious emotional decision-making process that influences the logical part of the brain – the gut reaction. The emotional brain – the amygdala, reacts much quicker than the logical thinking part of the brain- the frontal lobe.

This means that communication, verbal and non-verbal, produced by the interviewee initially triggers the emotional reaction of the interviewer – a generalisation ‘I like this applicant’ or ‘I dislike this candidate’ prior the interviewers logical decision-making process – a analytical choice ‘the applicant meets 5 out of 6 job criteria’s’ or ‘the candidate only has experience in only 2 out of 6 job criteria’s’.

A First Impression isn’t a Logical Process

Most employers adopt the structured job interview process as a means to fairly determine the job performance of each applicant, as research shows how a behavioral or situational interview is most likely to create a hiring decision based on the requirements to meet the job criteria.

The seven-second rule – ‘first impressions are made within 7 seconds of meeting an interviewee’ is incorrect, in fact, it only takes a tenth of a second. An article in Psychological Science explains: ‘A series of experiments by Princeton psychologists Janine Willis and Alexander Todorov reveal that all it takes is a tenth of a second to form an impression of a stranger from their face, and that longer exposures don’t significantly alter those impressions (although they might boost your confidence in your judgments)’.

Instant impressions can be wrong. They are filled with unconscious biases and, initially, have no evidence to support the belief – ‘I can see this person being a good fit’ or ‘I don’t know what it is but I can’t see them as part of the team’.

Importantly, the first impression influences the logical mind. Imagine you wanted to get a bite to eat. As you are walking down a high street looking for a restaurant you see two establishments side by side. As you quickly scan your head your subconscious takes in a large amount of information: the restaurant name. The colour and font of the restaurant’s sign. How one has tables outside and another doesn’t. If one restaurant looks cleaner than the other. The number of people in each restaurant. The style of dress of the waiters.

Instantly you are drawn to one of the restaurants – ‘this place looks nice’. Once a decision is made – ‘I like this restaurant’ or ‘this candidate seems suitable for the role’ the decision-maker will remember their choices as better or more suitable than they were. This is due to choice-supportive bias. Choice-support bias is the tendency to remember a decision as better than it actually was, by attributing positive features to the first choice, and negative features to the choice not taken.

In the job interview, this would sound like: ‘The (first choice) has X experience which would be suitable for (task). The (second choice) didn’t mention X in the interview which is an important part of the job role’.

What Triggers a Strong or Weak First Impression?

As seen with the ‘which restaurant to dine at’ decision, the subconscious computes a large amount of data which is filtered through the decision makers filters (experiences, beliefs, values, emotional state). A person’s filters makes the decision making process personal, another person choosing a restaurant may have chosen the second restaurant due to their personal filters. Or one interviewer may preference one applicant, and a second interviewer a second candidate.

What is interesting is that external factors can influence a person’s choice. Social proof, as an example – one restaurant being filled with customers and the second restaurant being empty can influence the choice – ‘if everyone is eating in the first restaurant is must be good’. In a job interview, a weaker interviewer may be influenced by a high-status interview panel members opinion.

In an experiment by Janine Willis and Alexander Todorov on first impressions, a group of participants were shown photographs of faces for 1/10th of a second, half a second, and a full second, and asked to judge each person’s IE ‘is this person competent?’ The results were compared with a second group who completed the same experiment but without a time constraints. The experiment found that no matter the duration of the decision-making process, decisions that were made in 1/10^th of a second were highly correlated with judgments made without time constraints

An employer’s first impressions can be influenced by the interviewee. Much research shows how a number of elements can help improve the first impression during a job interview. Negative impressions are often caused by anxiety. Feeling nervous affects non-verbal communication: facial expressions, gestures, and postures, and verbal communication: projection, tonality, and word choice.

Emotional Displays Influence Decision Making

A blank expression doesn’t create trust. A high number of interviewees will adopt a neutral facial expression during a job interview. Some, those with higher levels of anxiety, may subconsciously frown or have a look of shock – mouth wide open.

Both a blank expression, the look of shock, or even those who show contempt or anger will create distrust with the hiring manager. Even if the subconscious facial expressions are created due to the body’s response to anxiety, the employer will react from the initial negative impression. On the other hand, smiling and laughter, have been shown to promote affiliative tendencies in observers (Campellone and Kring 2012). Smiling improves trust, rapport and creates and more personal impression

It’s not what you say, it’s how you say it

The advice given for job interview preparation is to prepare high-scoring interview answers. High-scoring interview answers are examples and data/facts that meet the job criteria on the interview scorecard.

Simply stating information isn’t enough. From a logical perspective, stating the required information should result in a job offer. As discussed previously, decisions are made and influenced by the emotional mind. Using varied pace, tonality and projection can improve the delivery of each job interview answer.

Anxious people will have a tendency to speak at a fast pace. The average rate of speech ranges from around one hundred forty to one hundred seventy words per minute. Speeding up or slowing down the pace of speech can help to reiterate a point. Speaking fast shows excitement and pausing before an important point helps an audience to know that they must listen. Speaking with emotion also conveys the desired message as the chosen words and voice match.

Speaking too slowly in a monotone voice can be detrimental to the success of an interview as a slow monotone voice can be hypnotic sending the interviewer to sleep, or at best into a daydream state where they don’t listen to the point being attempted to be made.

The Power of Physical Appearance

Science Daily shared an article that explained the mind – body cycle. Sitting up straight while writing why you are suitable for a job increases self-esteem, the participants were more likely to believe the statement compared to participants writing the same message while ‘slumped’ in their chair.

Much research shows that by standing/sitting in a confident posture increase confidence. Confident interviewees will have stronger eye contact, a straight back and head held high, chest out, and walk with a sway.

Anxious applicants look down, fidget, slump in the chair, cross their legs when giving an interview presentation and avoid eye contact.

By purposely adopting a posture, a job candidate can trick the brain into believing they are more confident. Feeling confident then improves posture creating a mind-body cycle.

Improve Your Job Interview Performance

To improve your job interview identity stop showing signs of weaknesses. The weak leaks come from negative facial expressions, monotone, and fast-paced voice, and slumped posture. Instead, smile and relax. Use emotions in your voice and pause when speaking. Walk tall with your head held high and increase eye contact. You are what you feel, feel more confident, become more confident.

July 31, 2016November 22, 2020

3 Job Interview Mistakes You Make Without Knowing You Are Making Them

Are You Making these Job Interview Mistakes Without Knowing You Are Making Them?

As an interview coach in Manchester, I have completed thousands of mock job interviews, analysed the common interview errors and helped failed applicants create job interview success.

This is because most interviewees make mistakes in the job interview without even realising they are making these common interview errors. Have you ever walked out of a job interview feeling on top of the world, as the interview went better than you thought it would, only then to be sent an interview rejection email?

By being aware of these 3 common job interview errors you will then have the conscious choice to make a change in your next job interview. Remember if you continue to interview in the same way, you will get the same result.

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Job Interview Mistake 1

Talking about the organisations achievements, not yours.

One of the biggest mistakes interviewees make is not making it clear what they did to achieve a successful outcome. A large amount of job interview questions will be “give me an example of….”

Often, the best way to answer this is question is with a story or example. The problem here is that many interviewees use generic stories that are ambiguous in terms of who created a successful outcome.

When answering these types of interview questions you need to make it really clear that it was you who

1) had the idea

2) took action

3) made an impact on the positive outcome.

Job Interview Mistake 2

Focus on the little things.

Many job applicants only spend around 45 minutes preparing for the job interview, compared to successful interviewees, who on average, spend around 4-5 hrs.

Due to this lack of preparation, many failed interviewees, only focus on the big task, IE Googling common asked interview questions, reviewing their CV, etc.

With more interview preparation time you can take your job interview to the next level by focusing on the little things.

It is these little tweaks that have a real impact on the job interview. The tweaks could include changing the words used in your answers for power words, adding gestures to your answers creating real impact and having a focus on how you use your body language to complement the tone of your job interview answers.

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Job Interview Mistake 3

Add value

We know that most successful job applicants are successful because throughout the job interview they highlight past experiences and successes. But what is missing, or what you can add (that has a massive influence in the job interview) that others don’t is how you can add value to their organisation.

It is taken as read, that by stating you have done X, that you will do X in the new company. But to influence people, to make the interviewer have a real emotional attachment to you, you need to state that “if I worked for you I could implement the same process which will increase your profits while saving overhead cost”

By stating what you do is more powerful than stating what you have done.

June 10, 2016November 27, 2020

3 Things Not To Do After The Job Interview, Because It Will Stop You Getting The Job

3 Things Not To Do After The Job Interview

The job interview itself is hard, unnerving and scary.

The interview end, isn’t the end of it. Your actions now are just as important as your actions during the job interview.

Don’t mess up your chances of a job offer but making one of these 3 simple mistakes.

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Post Job Interview Mistake 1

Don’t add the interviewer on social media.

It is easy to think “hey, lets add the interviewer on facebook, we could become friends, go for drinks…and you could offer me the job” This is the worst of mistakes.

Not only do people forget who they have on facebook and its this forgetfulness that will get you into trouble. You or even a friend may post a damaging photo of you on a night out.

Even your friends opinions, which good be racist, sexist or plain rude can be associated with you. A drunken night out could end you chatting on a public forum about the horrid interviewer, or your potential boss may see from your timeline that you are applying for a better job.

Keep interviewers to the interview and your friends to facebook.

Post Job Interview Mistake 2

Waiting for the job offer

Most people are lazy. It takes most up to 3 months to even start applying for work “I will do it tomorrow “is the morning mantra. In worst, research has shown that on average an interviewee will spend only a total of 45 minutes preparing for the job interview – only 45 minutes for a task that could change your career and your life!!

Post job interview, the lazy interviewee will simply sit on their hands waiting for the job offer (that may never come) Never hold out for one job, apply for many, learn from interview mistakes, and practice, practice and practice.

Post Job Interview Mistake 3

Pester the hiring manager

It can be good practice to send a post interview thank you email (not always the best advice) Some take this to another level, sending flowers, chocolates as well as 25+ emails. Not only will this make you look a bit creepy but will annoy the interviewer.

Be confident in your interview delivery. The only post intervene task you should spend time on is your job interview self reflection and applying for new positions.

May 30, 2016November 27, 2020

3 Job Interview Mistakes Every Candidate Makes

Don’t Make These Common Candidate Mistakes.

Everyone finds job interviews difficult.

With many task and activities an even split of people find the task difficult while the rest seem to have a natural ability.

Job interviews on the other hand are feared by everyone. But why? Applicants make common mistakes in the job interview environment, once you know these common mistakes, you can change your approach to the job interview, creating job interview success.

Job Interview Mistake 1

45 minutes!!!!

One average, the nervous interviewee, spends on average just 45 minutes preparing for the job interview. Whereas successful interviewees, the interviewees who receive more job offers then the average interviewee, will spend, on average, 7-8 hours preparing for the job interview.

The problem is people fear job interviews. This fear creates procrastination and procrastination creates inactivity, leading to an average of 45 minutes of interview prep. To master any skill, you need repetition.

Practice does make perfect. Prepare by learning about the values of the organisation, the company mission and understand the job criteria.

It is the company values, mission and job criteria that make up the job interview questions. Prepare answers for each of these potential questions and practice your answer(s) over and over again.

Job Interview Mistake 2

Say it with emotion

We all know that communication isn’t just words. Tone, diction, gestures and facial expressions make up 80% of communication.

Knowing this, why is it that most interviewees and prepare and deliver answers focusing on the structure and words of the interview answer.

To win over the interviewer practice and deliver winning job interview answers using tonality, facile expressions, body language, gestures and diction to increase the impact of your interview answer.

Job Interview Mistake 3

Focus on the interviewer not your answers

We all have an internal focus when it comes to the job interview. This internal focus, often the negative self talk you give yourself prior to going into the interview, is a deflection.

Instead, when you focus on the emotional impact you want the interviewer to feel, you will create a different impact. This is because your attention creates a new action, a new impact and a new interview outcome.