Tag: interview questions answers

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Final Interview Questions and Answers

High skilled positions often come with a long recruitment process, consisting of several interview stages:

  1. AVI – asynchronous video interview (a virtual job interview conducted by an AI bot) used to screen applicants
  2. Technical interview to check a candidates competencies – this may include practical tests
  3. Group interview and/or values interview to review suitability/company culture fit
  4. Final interview for shortlisted candidates

A large number of career professionals on platforms such as LinkedIn express their concern over the high number of interview rounds – or ‘hoops’ they are made to jump through to secure a job offer.

So, why do employers have multiple interview rounds?

From the employers perspective, when paying a high salary for a highly skilled role, the hiring manager needs to ensure they recruit the right person. Often a single interview gives an indication of a persons suitability but doesn’t always highlights the individuals temperament, skills, knowledge, work-ethic, and values.

For low to medium skilled roles, most employers will have one or two interview rounds. For leadership positions, high-skilled roles, technical jobs the recruiters must hire someone who can add value, this requires a more in-depth recruitment process.

What does a final job interview mean?

Research shows how the top three candidates in a job interview will only have one or two points between them – the structured job interview is a close run thing.

Having such a close match can result in the interview panel being influenced by an unconscious bias. Rather then being forced into a decision, the recruitment team, often led by a human resources hiring manager, will invite the top performing interviewees to a final interview.

The final interview means that all the candidates are employable, they all meet the essential criteria and can add value to the team.

Only three to five applicants are offered a final interview round. This shortlist of candidates will all hold relevant industry qualifications , many years of sector experience and the confidence to delivery high-scoring job interview answers during the recruitment process. In short, they have a strong interview identity.

Competition, therefore, is high in terms of quality but low in terms of quantity – as the weaker candidates have already been dismissed.

Border force job interview is competitive

Interview Specifics:

Structural job interview last 45 minutes with 8 interview questions being asked

Can you demonstrate the relevant knowledge and experience to pass a final job interview?

  • Do you give detailed examples?
  • Do you state measurable data during examples?
  • Do you reference industry models and theories?
  • Do your answers meet the job criteria?
  • Are you a self-promoter?
  • Are your answers delivered confidently?
  • Do you use an excessive number of filler words?
  • Does your unique selling point stand out during the interview?

Check the average pay for your job role.

How to prepare for a final interview?

The biggest mistake most career professionals make during a final interview is not repeating examples from previous job interview rounds.

For all rounds, the job interview panel must score applicants based on the answers given in that interview round. Remember that each interview round maybe conducted by a different interviewer.

Not that all previously used examples will be needed. Each employer has their own way of conducting a final interview.

Some employers, will ask similar questions throughout all the interview rounds (worded a little different) to check that the applicant does possess the required skills and knowledge for the job vacancy.

In this approach, the final interviewers – often trained HR and senior leaders will ask more specific interview questions looking for data and evidence that they can measure.

As an example:

  • Interview round 1 question: “Tell me about a time when you worked with stakeholders?”
  • Interview round 2 question: “Tell me about a time when you had to influence a stakeholder?”
  • Interview round 3 question: “Give me an example of when you have influenced a senior stakeholder to overcome an objective on a collaborative project?”
  • Interview round 4 question: “Explain the specific steps you took to get a stakeholder with an objective to a project to agree with a proposal you had created?”

In other organisations, the final interview round will be focused on added value. The interview questions maybe open, even informal, to understand how an applicants experience will make a difference in the current team, on a project, and/or to achieve the company vision.

The employer is looking for:

  • Unique selling points
  • How an (experience) can be used to improve production or output/increase profit
  • What industry related knowledge can help progress the company
  • Specific skills and how they can be used to influence the workforce/achieve an objective
  • How the (applicant) can raise the bar

Final job interview tips

By the final interview stage, the employer has a high opinion of the candidate. The opinion must be reinforced.

It is often the confident, the charismatic interview identity, who is finally offered the role.

This is because employers value confidence. A self-assured employee gets things done. Humans also associate other positive personality traits to confident people. We believe they are hard-working, skilled, knowledgeable, and that they possess good personal skills; communication, listening, teamwork.

To be viewed as confident:

  • Be assertive with your communication
  • Use the power of a pause – don’t rush your answers
  • Add characters and storylines to your examples – entertain as we as explain
  • State researched information about the company within the interview answer
  • Be a master of the basics; eye contact, positive posture, power voice

Be ready to answer scenario interview questions.

Employers recruit for a reason – there is a recruitment to gain a person with the knowledge and experience to achieve a key objective.

The final job interview often focuses on the candidates abilities to achieve these objectives. The questions asked can be both open or closed:

  • What do you know about X?
  • What would be your 5 step plan to achieve (objective)?
  • We are facing a (barrier) who would you turn this around?
  • Describe the operational plan, over a 5 year period, you would implement to achieve (objective)?
  • Tell me more about that?

The employer leaves it to you!

In the final interview, don’t wait to be asked follow up questions. If questions are ambiguous:

  • Tell me more about that (often used in informal job interviews)
  • Describe your leadership style
  • Give me an example of success

It is up to the interviewee to provide the detail. Research shows how the higher number of words per answer often results in a high number of job offers.

Give detailed and specific answers as this increase word count. This can be achieved by:

  • Talk about the pro’s and con’s of a situation, management style, product, machinery, process
  • Use multiple situations in answers. As an example, to answer a ‘leadership style question’ talk about using different leadership styles in different (sector related) environments
  • State a theory or model and give an example of the theory/model in use
  • Embed short metaphors and examples into a longer example, ensuring their is a golden thread

Create a conversation.

Dont wait until the end of a job interview to ask the employer questions about the company.

Ask questions throughout the recruitment process and use the answers to give your own suitable replies. As an example if, by asking the interview questions, it is clear that the company value innovation, ensure you reference times you have been creative and innovative.

Mirror the language an employer uses; build on their metaphors, copy jargon and acronyms. By using a similar level of language a stronger level of rapport will be built.

Final job interview questions and answers

Final job interview question: Tell me what would you do in the first 3 months of working for the organization?

The interviewer here, is checking that the applicant is a self-motivated individual who can get things done.

Explain:

  • Understanding the vison/project brief
  • Planning for risk
  • Reviewing budget spend
  • Team motivation
  • Taking action
  • Being results driven

Final job interview question: How will you motivate the team to achieve the objective?

A leader creates a vision that the team work to achieve. The two parts vision and action(s) come together by ‘motivation’.

Discuss:

  • Different leadership styles
  • Staff motivation models
  • Operational plans
  • Previous examples of motivating teams

Final Interview Questions: What problems do you foresee?

Nothing is streamless in the world of work.

All managers, senior leaders and project managers can predict and manager risk. To answer the ‘problem’ question:

  • State potential problems
  • Discuss risk management models
  • Give solutions to common industry problems
  • Explain reactive and proactive approaches
  • Talk about risk budgets

How competitive is a final job interview?

Final job interviews aren’t competitive in terms of numbers.

The average number of applicants per vacancy is around 250. The average number of interviewees for each role is 8-10. The average number of final interviewees is just 2.

The two final interviewees will be highly skilled, knowledgeable and experienced. In these terms competition is high, because both job candidates are equally matched.

Often, the job offer goes to the candidate who has best prepared, and therefore the most confident in delivering high-scoring interview answers.

For a final job interview, high scoring answers are the answers that give specific and measure data that highlights the candidates competencies relevant to the job criteria and beyond.

Evolve the mind book on Amazon
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Common Interview Questions for Entry Level Jobs

In years gone by having a degree open the doors to a new career.

In more recent times the number of people attending university has risen meaning having a degree alone isn’t enough to secure an entry level position.

One study precited that ‘the number of young people aged 24 to 34 completing a tertiary degree across OECD and G20 countries is expected to increase to 300 million by 2030, up from 137 million in 2013‘

This is because the data shows that having a degree will:

  • Increase your chances of employment
  • Help gain a high-skilled job role
  • Increase earnings compared to non-degree employees

An entry level job role is a the starting position on the career ladder. Employers, in the main, will create an entry level position with additional support, training and mentoring to introduce the new employee to the word of work even though they lack industry experience.

With an increase in degree level applicants an increase in competition has become common, with job offers going to the candidates who perform best in the job interview.

This article will explain what a graduate can do to pass an entry-level job interview.

How competitive is an Entry Level job interview?

Interview Specifics:

Informal job interview lasts around 30 minutes with 6 questions being asked

Can you demonstrate the relevant knowledge and experience to pass a Entry Level job interview?

  • Relevant qualifications
  • Any sector related experience including placements, internships, and work experience
  • Personal skills and work ethic, related to the job role
  • Knowledge of industry related model and theories
  • Being a life long leaner
  • Commitment to organization as they invest time and money into the graduate
  • Skills gained from being a graduate
  • Any unique selling points

Check the average pay for an entry level job role.

Job offers are given to the graduate who is viewed by the employer as being the best fit. This means the way a candidate is perceived by the interview panel, the applicants interview identity, which is based on their perceived level of knowledge/experience vs their level of confidence, is an important aspect of the hiring mangers decision making process.

In fact, the applicants interview identity for an entry level position is important for a second reason. On average, all the interviewees will have a similar level of qualification (the sector related degree) and therefore a similar level of knowledge.

Each candidate, in the main, wont have in-depth experience of recruitment processes, so will be nervous during a job interview. And most will have equal work experience and/or placements.

In short, an entry level job interview is a level playing field. That means the interview performance can be the difference between or job offer or job rejection.

Job Interview Questions and Answers for an Entry Level Job Role.

Most employers adopt an informal job interview process for an entry-level job role. This is because, in many cases, the candidates wont have enough experience to answer behavioral job interview questions.

An informal job interview is a 30-45 minute job interview where the employers ask several planned job interview question that create a conversation, before asking follow up question depending on where the conversation is leading.

Whereas, a structured job interview – the most common type of job interview will ask the same questions to all applicants, with no ad-hoc follow up questions.

Entry Level Job Interview Question 1 – why did you apply for this position?

Before planning the answers to interview questions, it is wise to first think about the interview environment.

Has the employer requested a virtual or a face to face interview? Tips for a virtual interview can be found here: Online Job Interview Advice

The most commonly asked entry-level job interview question is the ‘why this position?’ question, sometime framed as ‘Tell me about yourself and whey you applied for this role?’

Unstructured job interview questions are often ‘open’ allowing the interviewee to discuss anything they think may be relevant.

Two mistakes graduates make is either 1) not giving enough information and detail, or 2) discussing experiences and skills irrelevant for the advertised position.

To answer the initial opening question discuss three key elements:

  1. Your character
  2. Your journey
  3. Your reason for applying

“I have always had a passion for (industry) this is due to (give reason). What I particular interested in is (give a specific element of the job sector that you care about). My experience (in university studying an X degree/working in job sector) has given me an in-depth knowledge on (job sector criteria) as an example (state 1 or 2 job sector relevant data/knowledge)

I recently completed my (qualification) at (university name) where I (give selling point: achieved a 2:1 or had a work placement at (famous company). In addition to studying I also (describe relevant work experience gained)

People describe me as a (name three qualities). This is because (give reason for the character reference). The reason I applied for this position is because of the company reputation. I am looking to work for an organization that (add facts about the company) which is why I want to work here. I was also impressed with the company vision (state company vision) which is something I also deem important”

Entry Level Job Interview Question 2 – how do you develop yourself?

Employers understand that entry level employees lack sector knowledge and industry experience.

The reason for the lower waged than a more experience career professional is due to the fact that the employer will train, mentor and support the graduate in the position.

Hiring managers are looking to recruit staff members that are life long learners. Technology, politics, customer demand, globalization, among other things, are the drivers of change that evolve each industry.

In time gone by these same drivers of changed happened, but at a slower rate. The fast pace rapid sector changes require a flexible workforce who can absorb new knowledge, changes in industry policy and quick adopt to new ways of working.

On a smaller level, a graduate new to the world of work needs to have the ability to pick business-as-usual tasks and job duties quickly. Over a 3 year period, an entry level employee will learn the same level of knowledge as they did during their degree course.

In short, employers need applicants to demonstrate they are keen on professional development and learning.

“I’m a life long learner who values personal and professional development. Over the past three years I studied for my degree where I gained a (qualification level). As well as attending the lectures, I also decided to improve my sector knowledge by (add any additional studying; attending online courses, watching additional lectures on YouTube or attending study groups). Because I have a clear career direction, I also applied for and gain a (part-time sector job, placement, internship, etc) where I learned about (describe a sector related knowledge).

Because I value development, I often reflect on my strengths and weaknesses and attend short training courses to improve skills and knowledge. Recently I felt I could do with improving a (soft skill) as I knew this skill would be important when (completing a job duty) so I attending a (course) which helped me to (course objective).”

Entry Level Job Interview Question 3 – what can you bring to the team?

The informal job interview is designed to get to know the applicant.

The goal of the informal interview is to find out what the candidate can bring to the team and if they would work well within the company culture, which is why many employers directly ask ‘what can you bring to the team?’

To answer the interview question well, a candidate must remember the tree rules for a successful job interview outcome:

  1. Identify the job criteria – the skills, qualities and experiences an employers deems relevant for the job role
  2. Be a self-promoter – detailing experiences, explaining knowledge and using self-promoting language
  3. Communicate with confidence – delivering interview answers in a clear, concise and confident way

One barrier to gaining a job offer is the relevance of a job interview answer. Some applicants will give detailed and self-promoting answers but still struggle to gain a successful job interview outcome.

The reason is the content of the interview answer. By identifying the job criteria (knowing what the employer is looking for in a new team member) helps to craft an answer that references the job criteria.

“The three key elements that I can bring to the team are X, Y and Z. I’m am highly skilled at X, which means I can (describe how being skilled in X will be a benefit to the organisation). My key strength is Y. As a team member I can use this strength (to gain a positive outcome). And finally, being highly knowledgeable about Y can help in (describe a future scenario where the knowledge would be of high importance).”

Entry Level Job Interview Question 4 – tell me about your course/degree?

The trap, most entry level applicants, fall into when asked a question about their time at university is that the interviewee will simply describe the duration of the course, the course content and their opinion of the degree.

What an employer is really asking is: ‘what skills and knowledge did you gain from studying a degree and how will those skills and knowledge help you in this job role?’

Again, as with all job interview questions it is important to first identify the skills, qualities, and experiences and employer deems to be important and then to reference these throughout the interview answer.

“What I really enjoyed about the course was how it improved my knowledge in (a specific area). As an example, I know have a level of understanding about (technical element of the job role) that would be of great use when (describe relevant work-based scenario). I also have a great knowledge based of (describe three additional knowledges).

Throughout the course, I also able to recognize and build upon some of my skills and qualities. In particular, one of my key strengths is (add strength). On the course I (describe a situation/problem). To overcome this barrier I (state three actions took, describing in detail how yo use your strengths, skills and qualities). This resulted in (state a positive outcome).”

Entry Level Job Interview Question 5 – what were your favorite classes and why?

The ‘favorite classes’ job interview question is asked as an alternative to the ‘tell me about your degree’ question. It is mainly asked in apprenticeship job interviews.

The format of the interview answer is the same for both questions – a focus on how a particular class or classes gave the interviewee the skills, knowledge and experience relevant to the job role.

The above interview answer template can be tailored for both questions.

Entry Level Job Interview Question 6 – what do you like to do outside of university/work?

Businesses complete risk assessments on all aspects of the business, including recruitments.

Hiring a highly experienced and qualified employee is deemed as low risk, as the cost of recruitment vs the experienced gained is viewed as beneficial.

The risk of recruiting a graduate with no industry experience and therefore no way of knowing how the react the pressure of a job role, how they work within a team and their work ethic is viewed as high risk.

In addition, employers spend time and money to support and develop entry level employees. The pay off, for the employer, is that they get to train the new employee to work in a way that suits the culture of the organization.

But culture fit also depends on an applicants personality. By asking ‘what do you do outside of work?’ is an indicate to that persons temperament.

Stay ways from answering the question with anything to do with:

  • Drinking
  • Staying in bed
  • Parties

“I like to make the most of my time. I spend a lot of my evenings exercising, going for short runs, walks and doing yoga. Exercise is one of the best ways to stay fit and healthy but also helps to build a positive mindset.

I mentioned previously that I enjoy professional development. I am currently applying to attend (short course) that will teach me (state course objective).

I also enjoy (describe hobby). What is interesting, even though the hobby doesn’t directly related to the job role, is that this hobby helps me build up (a skill) that can be used when (job duty).”

Evolve the mind book on Amazon

Entry Level Job Interview Question 7 – Do you have any questions for me?

Each hiring manager during all job interviews will ask each interviewee if they have any questions for the employer.

Knowing that the final ‘ask me’ question will be asked, a set of questions needs to be prepared.

  • What will the first few weeks as an entry level employee look like?
  • How would you describe the team?
  • What have previous graduates gone on to do in your company?
  • Why do you proactive employee graduates?
  • Do you offer training for new employees?

This site uses the ‘LMI for All’ online data portal to access official government ‘big data’ sources. This powers the labour market data provided on this site.

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Common Asked Housing Officer Questions

A housing officer will often be employed for housing associations or the local authority, supporting clients with the assessment of needs in terms of housing applications.

The housing officer may also specialise in working with homeless people and/or service users with additional needs.

How competitive is a Housing Officer job Interview?

Medium in competitiveness

Interview Specifics

Structural job interview last 45 minutes with 8 interview questions being asked

This article will list the commonly asked job interview questions for a housing officer.

By understanding the job interview structure and by knowing the commonly asked housing officer interview questions, applicants can prepare answers that highlight their level of competencies within this industry.

Common Asked Housing  Officer Interview Questions 

Can you tell me about your housing officer experience?

This housing officer interview question is asked for two reasons; 1 it is an open question to get you talking/feeling relax at the job interview start. 2, to gain a general overview of your experience (generic because the follow-up questions will go into more detail)

To answer this job interview question, start by summarising your experience as a housing officer, your relevant qualifications and a key unique skill relevant to the industry – something that makes you stand out, this could be a specialism you have IE working to house homeless service users.

How do you assess the needs of a client?

This interview question is key because this is the crux of the job role.

Split this answer into two sections. Section one is your people skills; explain how you build rapport, how you use effective listening skills, how open and closed questions have a powerful impact, and how you remain calm in stressful situations. Give a short example to highlight your level of expertise and competencies.

Section two should explain the interview structure; the questions you should ask, the information you need to collate, and how you follow GDPR, data protection and confidentiality legislation.

What does customer service mean to you?

You may be asked several customer services-related interview questions.

In the housing association sector often the service users can be stressed or angry. Some service users may have alcohol or drug addiction. In some cases, you will be speaking to clients who are struggling with finances and have been turned down for financial support.

When answering interview questions relating to customer service and communication,  explain how you can handle these situations;

What was the situation – why was the service user angry or upset?

How did you handle the situation – what did you say or do to help calm down the client?

What was the positive outcome – how did the client respond to you?

What do you look for during a housing inspection?

Competency-based job interview questions require you to fall back on your experience.

Give an example of when you have carried out an inspection that had issues (you need to pick an inspection with issues to show that you can deal with this in a professional way)

In the example explain what you look for during a general inspection, the inspection process you follow and quote safeguarding regulations, and how you, when required, challenge a service user.

Follow this up with the example “one time during an inspection I saw…” Give details of what you found, the potential safeguarding issue, and what you did to address this

How would you have a positive effect on your colleagues and team? 

A big part of the housing officers’ job criteria is to have the ability to work as part of a close-knit team. You will be asked one way or another about your ability to work within a team.

Open the teamwork answer by simply explaining how you enjoy working as part of a team and how in all previous housing roles teamwork has been an important aspect of the role. This opening confirmation statement shows how you have this required skill.

Now you have ticked the ‘teamwork’ box, you need to give a real-life example. A good frame for this job interview answer is to give a ‘helper’ perspective.

Describe how a colleague was having a problem with a housing issue and how this problem affected the output of the whole team.

Go on to describe how you took action and explain the action you took. Follow this up with the positive outcome focusing on how the whole team benefited from your quick actions.

You can also talk about the larger team – in this role, you will need to work with a range of agencies and stakeholders, including social services, jobcentre plus, citizens’ advice service.

Which other agencies would you refer a service user to? 

Part of a housing officer’s job role is to work with the tenants to help them to be successful.

To be effective in this job duty you will need to work with, signpost or refer to a large number of partner agencies from social services to the local job center, from doctor surgeries to career advice officers.

In your answer list the relevant agencies you would partner with and give an example of when you would make a referral compared to signposting.

The example has to be specific. First, explain the service users situation and the key block that was holding them back. Explain the limitations of your roles and how the service user required expert advice.

Go on to explain how the service user had attempted to get support but had failed. End the interview answer by stating what you did to ensure the client got the support and advice they required.

Do you have any questions for me?

A guaranteed question is the “do you have any questions for me?” question. And your answer should be YES! Always ask a question.

Good questions to ask in a housing officer job interview are;

  • What is your approach to supporting service users with their many barriers?
  • What development opportunities do you have to help upskill a housing officer?
  • How many hostels/houses do the organisations look after?
  • What is the best part of your day?

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Common Asked Retail Questions

 

Retail is one of the biggest industries in the UK, recruiting entry-level to senior leadership staff, with lots of opportunities for progression for motivated employees.

 

This article will give you the commonly asked job interview questions in retail (sales staff, check out operators)

By understanding the job interview structure and by knowing the commonly asked retail questions you can easily prepare for a winning job interview, securing you the job.

On average you will be interviewing against  10 other applicants (also be aware that many large retail organisations will first host a group interview selection day)

 

dealing with criticise

Common Asked Retail Job Interview Questions 

  1. Can you tell me about your retail experience?

This retail question is asked for two reasons; 1 it is an open question to get you talking/feeling relax. 2 to gain a general overview of your potential as an employee

Answer this question by summarising your retail experience and state your unique selling point

2.  What is do you know about this organisation?

This question is rarely asked in other industries but is still a commonly asked interview question in the retail industry.

The reason is, retail companies have a brand, a brand that the customer buys into. They are looking for staff that fit this brand, staff that believe in the brand and staff that have a passion for what they sell.

If you know (and are enthusiastic) about the brand you will sell more goods

3. What does customer service mean to you?

You may be asked several customer services related interview questions. The customer is king, as the old saying goes.

If an interviewer asked this question then you are applying for a retail company that values its customers. Many retail companies will want to build a relationship with their customer base as this increase customer loyalty which increases sales

You need to answer this question by explaining how the employee’s customer service skills have a direct impact on sales because customer service increase sales as we have described above

4. Give an example of when you have turned around an angry customer?

A typical customer related job interview question for most retail job interviews. The approach here is simple; first, make it easy for the interviewer to understand the situation – so many interviewees miss this section of the interview question strategy.

Explain in one or two sentences what happened, the reason the customer was unhappy.

Next, give 3 actions you took to resolve this situation and finally explain the positive outcome, often the best perspective for this part of this strategy is to tell it from the customer’s point of view

5. How would you have a positive effect on your colleagues and team? 

A big part of the job applicants’ job criteria is to have the ability to work as part of a close-knit team. You will be asked one way or another about your ability to work within a team.

Start this answer by simply explaining how you enjoy working as part of a team. Now you have ticked this box you need to give a real-life example. A good frame for this job interview answer is to give a helper perspective.

Describe how a colleague was having a problem and how this problem affected the output of the whole team. Go on to describe how you took action and explain the action you took. Follow this up with the positive outcome focusing on how the whole team benefited from your quick actions

6. What would you do if you saw a co-worker being rude to a customer?

Retail job interviews are full of “what if..” questions, often relating to teamwork and/or customer service.

A good way to approach the what-if question is to state how this has happened to you, before going on to explain how you handled the situation.

Again like the questions above, state the situation, the actions you took and the positive outcome you achieved.

7. If a customer brought a product and wanted a refund what would you do? 

Another example of the “what if” question.

To approach customer service questions, think about the situation from the customer’s perspective. What service would you want to receive in this situation?

Start by explaining how good customer service is important to you and how good customer service has a positive impact on the profit of the organization – this shows you understand the business as well as the customer service side of things

A reference that you would follow the companies processes and procedures but no matter what they are you would make the customer feel valued and listened to.

8. Do you have any questions for me?

A guaranteed question is the “do you have any questions for me?” question. And your answer should be YES! Always ask a question. Good questions to ask in retail job interviews are;

  • are you looking to expand
  • what is your approach to customer service
  • how do you develop staff
  • what is the team like
  • what is the best part of your day

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Aristotles Teaches How To Persuasion in a Job Interview

Aristotle’s Persuasion Technique

Persuasion is the goal of the job interview.

In the job interview, you need to influence, persuade and motivate through the answers of your job interview answers. You naturally persuade all the time, through the words you say and how you say these words. The problem is you may persuade people not to recruit rather than persuade them to offer you the desired job position.

Aristotle was a master of the persuasive language. We have taken the leanings of Aristotle’s rhetoric and made it relevant to the job interview.

Ethos, Pathos, Logos

Ethos is your character, how you come across to the interviewer. In a job interview, you need to be seen as credible, an authority. If the job interviewer believes in you, they will listen to you, if they listen to you, they will want to buy you (offer you the position) Aristotle said “We believe good men more fully and more readily than others.”

An example of an ethical appeal: “What I have learned from working in this industry for over 28 years is…” Your duration of experience has a direct path to your Ethos.

Pathos creates an emotional response from the interview panel. In the job interview situation, you need to appeal directly to the interviewer’s emotions. The great interviewee controllers the employer’s emotions throughout the job interview, taking them on an emotional roller coaster.

An example of an emotional interview answer is “have you ever been in a situation when a multi-pound deal was just about to be lost….what I did to turn things around was…” By getting an employer to imagine/remember a negative situation stirs up their negative emotions, before you create a positive emotional pull, by explaining your positive outcome.

 

Logos is a way to use logic; reasoning, data, statistics and even debates and arguments. Imagery creates an emotional pull, logos allows you to give the facts to back up the story. “This technique increased profit by 35%..” “9 out of 10 people benefited from X”

Interview Test

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Job Interview Questions for a Job at Rise in Manchester

Job Interview Questions for a Job at Rise in Manchester

 

Rise Manchester offers a tailor-made space for the FinTech community, drawing together the city’s vibrant startup culture and its rich industrial past. In staff they are looking for friendly and fun staff who know there coffee and who can improve their customers experience.

 

If you want a job at rise, here is some questions you will need to answer

 

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

 

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Job Interview Questions for a Job at Rise in Manchester


 


Job Interview Question 1: 


 


“Tell me about your customer service experience?”


 


The opening question at Rise, will be a generic interview question to gain an insight into your customer service and barista experience.  Summarise your experience and have a focus on the key skills required for this position; how you welcome customers, how you promote the rise philosophy and how you go above and beyond


 


Ensure you mention


 


    

  • customer service skills
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  • strong written and spoken communication skills
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  • the ability to solve problems
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  • the ability to deal tactfully with customers
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  • your friendliness and rapport building skills  
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Job Interview Question 2: 


 


“How do you handle difficult customers?”


 


For situational job interview questions, answer using a real life story or example


    

  • state the situation – why the customer was angry/difficult 
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  • explain how you remain calm and how this calmed down the customer
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  • discuss what you did to support the customer while following processes and procedure 
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  • explain the outcome of the situation ***ensure this is positive 
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Job Interview Question 3: 


 


“When have you gone and beyond to help a customer?” 


 


Rise isn’t just a coffee shop, its an experience. In an employee Rise are looking for staff members who go that extra mile. Answer this interview question by first stating your work ethic and your temperament. Second give a real life example of when you went above and beyond to help a customer. Remember at Rise the customer base isn’t just shoppers, in fact the percentage of customer are entrepreneurs who spend their day at Rise working


 


    


Job Interview Question 4: 


“What questions do you need when booking a room for a customer?”


 


Many customers book rooms and the stage area. This task requires a level of organisation. When answering this questions explain your strategy for   keeping the administration side of things on point. How do you ensure that you have the correct details; customer detailsl, booking details


 


 


Job Interview Question 5: 


 


“Why do you want to work at Rise?”


 


Be honest when answering this question – Rise has to be the right fit for you, and you need to be the right fit for Rise. What made you apply for this role? Why do you like the environment? To answer this question, start with “The three reasons I want to work at Rise are…” and then give 3 real reasons.


 


 


 


 


Interview questions and answers


 


 


 


 


 


Job Interview Question 6:


“Do you have any questions for me?”


 


Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.


 


Conclusion 


 


Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.


 


Interview Preparation Resources



 


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Posted on 
Out Of The Box Interview Tips
	


	
	

		
Think Out Of The Box To Pass a Job Interview


Run of the mill interviewing techniques are becoming talk of the past. 


“Tell me about yourself”?, A question that has been out there for so long that candidates tend to just learn the answer to it by heart with minor tweaks here and there.


If the questions aren’t going to change so will the same patented responses will be given during interviews. There is no advancement in the interviewing procedures and no learning for graduates coming fresh out of the universities.


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Let’s consider a situation where a candidate (you) gets the call from HR representative of the company you applied to. 


A unique feature about this call would be (we’ll get into that) but how normally a candidate would respond to one such call:


HR: “Hi, is this Mr. X I’m speaking to?”


Mr. X: “Yes, who’s this?”


HR: “This Ms. Y from ABC Co., you applied for the position of XYZ. Have you got a minute, I have to ask a couple of questions?”










Mr. X: “Please go on”


HR: “Ok, so have been you working somewhere?”


Mr. X: “Both yes and no, actually I resigned from my previous employment and am currently serving my notice period”


HR: “Ok, it says here you’ve been with the firm for last 5 years, what makes you want to switch?”


Mr. X: “Although, I have had no issues here during the tenure of my employment, all I feel is a bit stagnant where I’m and want to challenge myself in pursuit of new and better opportunities”


HR: “Alright, let me schedule an interview with you tomorrow say at 11am?”


Mr. X: “Sounds good to me, will be there.”


HR: “The directions to our office will be emailed to you shortly.”


Mr. X: “Sure thanks. Bye.”


That is how a normal telephonic interview appears as. But if we could improvise and candidate can earn the seat in front row? Startling? We pick it up from point no. 10 above and see how it changes.






    


Mr. X: “Can I suggest a date, as I have some things to take care of in the days to follow? Hence I won’t be able to squeeze time for the meet.”


HR (based on the availability): “When it would be possible for you to visit, then?”


Mr. X: “On so and so date (suggest a date for 2-3 days ahead)


The idea is to buy time so you can thoroughly search about the company, its stakeholders, review their profile on LinkedIn and prepare yourself well.


HR: “How does day after tomorrow sound?”


Mr. X: “Great!”


Now if the counter argument is not up to your liking, best lock in the day as it maybe that the organization is interviewing other candidates or the interviewing authority may not be available in those days. 


At least by making a request you have made your presence felt and that you are not typical instead expressive. Just that is the purpose of asking to schedule at a later date. This gives you leverage in negotiations at the time of offer.


You don’t need to insist on scheduling for the day/date you have in mind or you’ll lose the opportunity, altogether. An attempt suffices and generally employer allows for a day or two in scheduling meets for candidates. 


Interview questions and answers










Secondly, the questions needs to be revisited to allow candidates to speak open-endedly and when someone is provided the platform to speak, their frame mind is reflected and the person interviewing can gauge whether or not the person would be a suitable fit for the organization. 


Questions could be:










“How much element of fun is part of your life?”


“Do you cater to sarcasm?”


“What if I were to ring up a close friend of yours, will he/she be able to tell me your weaknesses?”




Author Bio




Rayanne Dany is an HR consultant and can be reached for assignment writing service via her twitter handle. She has tons of experience in different organizations amounting to a total of 10 years. Her insight over the years as an HR professional has paved way for writing improvement techniques.









	


	





		

		
Posted on 
Why You MUST Congratulate The Job Interviewer
	


	
	

		
Congratulate The Interviewer


People make the mistake of believing that successful interviews are successful due to their past achievements, sector experience and skill base.


These three elements are important and is often the reason why you successfully passed the application section of the recruitment process.


The truth is that people are offered the jobs on more then their employment achievements they are recruited on their likability. The way you are perceived affects the odds for you to be offered the job role.


An employer wants to know if you will fit in with the team, if your work ethic will inspire others and if you are similar to the interviewer themselves. This article will teach you 3 techniques to boost likability.


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You Must Congratulate the Interviewer


People make decisions emotionally not logically.


By creating likability the employer will desire you. To create desire you need to make the interviewer feel excited.


One way to do this is to talk about the reason why you want to work for their organisation. Explain how you are really impressed by a successful key project the company achieved, how the business has grown from a small family business to a multi-national organisation or how the company has just won a new tender.


By talking about the organisations successes the interviewer will remember the feeling of success (from the initial experience) by discussing this project with you, the interviewer will subconsciously associate these same feelings to you.


    


Find the Interviewers Key Achievements


In the job interview, you will come to understand what type of manager the interview is. By matching personalities, you will increase likability as people like people who are like them.


You can increase liability further by congratulating the interviewer on their key achievements.  If you have read the 73 rules for influencing the interview, you will have already mastered the skill to turn an interview into a conversation.


By having a conversational job interview the interviewer will talk about their key achievements


At this stage – Ask, Listen and Repeat. Asking more questions increases the positive emotional association, listening to the interviewer shows interest and repeating what the interviewer said and congratulating them on their success doubles the pleasure feeling (which as we said before becomes associated to you).


Interview questions and answers




Create Attraction




People feel an increase in attraction to someone who says they fancy them – this is a natural response.


During the job interview, bring into the conversation how you like the interviewer, how you believe that you work well together and how you are looking forward to collaborating together.