Common Asked Housing Officer Questions

A housing officer will often be employed for housing associations or the local authority, supporting clients with the assessment of needs in terms of housing applications.

The housing officer may also specialise in working with homeless people and/or service users with additional needs.

How competitive is a Housing Officer job Interview?

Interview Specifics

This article will list the commonly asked job interview questions for a housing officer.

By understanding the job interview structure and by knowing the commonly asked housing officer interview questions, applicants can prepare answers that highlight their level of competencies within this industry.

Common Asked Housing Officer Interview Questions

Can you tell me about your housing officer experience?

This housing officer interview question is asked for two reasons; 1 it is an open question to get you talking/feeling relax at the job interview start. 2, to gain a general overview of your experience (generic because the follow-up questions will go into more detail)

To answer this job interview question, start by summarising your experience as a housing officer, your relevant qualifications and a key unique skill relevant to the industry – something that makes you stand out, this could be a specialism you have IE working to house homeless service users.

How do you assess the needs of a client?

This interview question is key because this is the crux of the job role.

Split this answer into two sections. Section one is your people skills; explain how you build rapport, how you use effective listening skills, how open and closed questions have a powerful impact, and how you remain calm in stressful situations. Give a short example to highlight your level of expertise and competencies.

Section two should explain the interview structure; the questions you should ask, the information you need to collate, and how you follow GDPR, data protection and confidentiality legislation.

What does customer service mean to you?

You may be asked several customer services-related interview questions.

In the housing association sector often the service users can be stressed or angry. Some service users may have alcohol or drug addiction. In some cases, you will be speaking to clients who are struggling with finances and have been turned down for financial support.

When answering interview questions relating to customer service and communication, explain how you can handle these situations;

What was the situation – why was the service user angry or upset?

How did you handle the situation – what did you say or do to help calm down the client?

What was the positive outcome – how did the client respond to you?

What do you look for during a housing inspection?

Competency-based job interview questions require you to fall back on your experience.

Give an example of when you have carried out an inspection that had issues (you need to pick an inspection with issues to show that you can deal with this in a professional way)

In the example explain what you look for during a general inspection, the inspection process you follow and quote safeguarding regulations, and how you, when required, challenge a service user.

Follow this up with the example “one time during an inspection I saw…” Give details of what you found, the potential safeguarding issue, and what you did to address this

How would you have a positive effect on your colleagues and team?

A big part of the housing officers’ job criteria is to have the ability to work as part of a close-knit team. You will be asked one way or another about your ability to work within a team.

Open the teamwork answer by simply explaining how you enjoy working as part of a team and how in all previous housing roles teamwork has been an important aspect of the role. This opening confirmation statement shows how you have this required skill.

Now you have ticked the ‘teamwork’ box, you need to give a real-life example. A good frame for this job interview answer is to give a ‘helper’ perspective.

Describe how a colleague was having a problem with a housing issue and how this problem affected the output of the whole team.

Go on to describe how you took action and explain the action you took. Follow this up with the positive outcome focusing on how the whole team benefited from your quick actions.

You can also talk about the larger team – in this role, you will need to work with a range of agencies and stakeholders, including social services, jobcentre plus, citizens’ advice service.

Which other agencies would you refer a service user to?

Part of a housing officer’s job role is to work with the tenants to help them to be successful.

To be effective in this job duty you will need to work with, signpost or refer to a large number of partner agencies from social services to the local job center, from doctor surgeries to career advice officers.

In your answer list the relevant agencies you would partner with and give an example of when you would make a referral compared to signposting.

The example has to be specific. First, explain the service users situation and the key block that was holding them back. Explain the limitations of your roles and how the service user required expert advice.

Go on to explain how the service user had attempted to get support but had failed. End the interview answer by stating what you did to ensure the client got the support and advice they required.

Do you have any questions for me?

A guaranteed question is the “do you have any questions for me?” question. And your answer should be YES! Always ask a question.

Good questions to ask in a housing officer job interview are;

What is your approach to supporting service users with their many barriers?
What development opportunities do you have to help upskill a housing officer?
How many hostels/houses do the organisations look after?
What is the best part of your day?

November 6, 2017December 5, 2020

Aristotles Teaches How To Persuasion in a Job Interview

Aristotle’s Persuasion Technique

Persuasion is the goal of the job interview.

In the job interview, you need to influence, persuade and motivate through the answers of your job interview answers. You naturally persuade all the time, through the words you say and how you say these words. The problem is you may persuade people not to recruit rather than persuade them to offer you the desired job position.

Aristotle was a master of the persuasive language. We have taken the leanings of Aristotle’s rhetoric and made it relevant to the job interview.

Ethos, Pathos, Logos

Ethos is your character, how you come across to the interviewer. In a job interview, you need to be seen as credible, an authority. If the job interviewer believes in you, they will listen to you, if they listen to you, they will want to buy you (offer you the position) Aristotle said “We believe good men more fully and more readily than others.”

An example of an ethical appeal: “What I have learned from working in this industry for over 28 years is…” Your duration of experience has a direct path to your Ethos.

Pathos creates an emotional response from the interview panel. In the job interview situation, you need to appeal directly to the interviewer’s emotions. The great interviewee controllers the employer’s emotions throughout the job interview, taking them on an emotional roller coaster.

An example of an emotional interview answer is “have you ever been in a situation when a multi-pound deal was just about to be lost….what I did to turn things around was…” By getting an employer to imagine/remember a negative situation stirs up their negative emotions, before you create a positive emotional pull, by explaining your positive outcome.

Logos is a way to use logic; reasoning, data, statistics and even debates and arguments. Imagery creates an emotional pull, logos allows you to give the facts to back up the story. “This technique increased profit by 35%..” “9 out of 10 people benefited from X”

August 19, 2017

Job Interview Questions for a Job at Rise in Manchester

Rise Manchester offers a tailor-made space for the FinTech community, drawing together the city’s vibrant startup culture and its rich industrial past. In staff they are looking for friendly and fun staff who know there coffee and who can improve their customers experience.

If you want a job at rise, here is some questions you will need to answer

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

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Job Interview Questions for a Job at Rise in Manchester

Job Interview Question 1:

“Tell me about your customer service experience?”

The opening question at Rise, will be a generic interview question to gain an insight into your customer service and barista experience. Summarise your experience and have a focus on the key skills required for this position; how you welcome customers, how you promote the rise philosophy and how you go above and beyond

Ensure you mention

customer service skills
strong written and spoken communication skills
the ability to solve problems
the ability to deal tactfully with customers
your friendliness and rapport building skills

Job Interview Question 2:

“How do you handle difficult customers?”

For situational job interview questions, answer using a real life story or example

state the situation – why the customer was angry/difficult
explain how you remain calm and how this calmed down the customer
discuss what you did to support the customer while following processes and procedure
explain the outcome of the situation ***ensure this is positive

Job Interview Question 3:

“When have you gone and beyond to help a customer?”

Rise isn’t just a coffee shop, its an experience. In an employee Rise are looking for staff members who go that extra mile. Answer this interview question by first stating your work ethic and your temperament. Second give a real life example of when you went above and beyond to help a customer. Remember at Rise the customer base isn’t just shoppers, in fact the percentage of customer are entrepreneurs who spend their day at Rise working

Job Interview Question 4:

“What questions do you need when booking a room for a customer?”

Many customers book rooms and the stage area. This task requires a level of organisation. When answering this questions explain your strategy for keeping the administration side of things on point. How do you ensure that you have the correct details; customer detailsl, booking details

Job Interview Question 5:

“Why do you want to work at Rise?”

Be honest when answering this question – Rise has to be the right fit for you, and you need to be the right fit for Rise. What made you apply for this role? Why do you like the environment? To answer this question, start with “The three reasons I want to work at Rise are…” and then give 3 real reasons.

Job Interview Question 6:

“Do you have any questions for me?”

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

Conclusion

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

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August 7, 2017November 19, 2020

Are You To Busy To Prepare For a Job Interview?

Do You Fail To Prepare For a Job Interview?

You are offered a job interview for a position you really desire, you have 2 weeks to prepare yourself…two weeks later, with no preparation, the day of your job interview has arrived. Why am I so busy? If I were less busy I could have prepared better

Busy people often find it hard to prepare for a job interview, but here is how you can swap busy to productive

Busy vs Productive

There is a difference between having a busy life or a productive life….the big difference is, productive people, get things done.

Are you busy or productive?

Busy people have lots of goals, productive people have priorities
Busy people say yes to everyone, productive people way up the action against the required time
Busy set long deadlines, productive people set short deadlines
Busy never finish anything, productive people finish one task before moving onto the next task
Busy people keep starting new task/goals, productive people are focused on what they are doing

To-Do List

How big is your to-do list?

Even when you feel motivated having a list of a hundred tasks to complete will distract you, as you will always think about the next task.

Once your mind wanders from the current activity, you will lose focus, once you lose focus you will start a new task, that results in getting nothing completed.

This is what happens when preparing for a job interview. You decide that your goal is to research the company, predict the interview questions, create creative job interview answers, choose what to wear, research the interviewer……

As you start one task, researching the company” you lose focus “this company looks professional, best think about my presentation…before you know you have your nose stuck in the wardrobe, with no or little research completed.

Productive people have a maximum of 3 tasks. Once they are completed they will pick 3 new task

Don’t Say Yes

You have two weeks until your job interview – plenty of time (if you set short deadlines for each task – short deadlines are more motivational then long deadlines)

Someone asks you to do X, you think “Well it’s hard thinking of great job interview answers, so I will take a break complete X and then get back to it. When doing X someone asks you to do another task….it is easy to get distracted especially when you find your current task hard.

Even simple tasks like researching the company can have the same effect, but rather than someone else asking you to do X, you ask yourself. When researching the organisation, you find the image and name of the interviewer, you ask yourself “shall I google him?” before long you are reviewing his Twitter feed, looking at his holiday pictures on facebook, researching his family history….by this time you have forgotten to research the company history

Productive people way up each task, how will this affect by goal (with a short term deadline) if it has a negative effect productive people say no (in a very polite manner, of course)

June 10, 2017November 19, 2020

How To Choose Between Multiple Job Offers?

What to do when you have multiple job offers

Nothing feels better than receiving multiple job offers at once. This clearly indicates that you have worked hard and it is really paying off. It becomes quite confusing for an individual when there are multiple job offers and you have to choose the best one out of them.

Money is the foremost factor that everyone considers before comparing other aspects. But what is the guarantee that if an organization is paying you well?

Before choosing the best job offer you might want to weigh the positives and negatives of the job opportunity through the following ways.

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Research

Before applying you must have researched about the company, therefore you must know the values that the company holds, what they expect of the person they hire, etc. Once you are interviewed for the position, you might want to use your research to consider the job offer.

Consider Office Environment And People

It is necessary to consider office environment and people as that is where you would be spending most of the hours of the day. When you went for the job interview, you must have gotten a sense of the office culture. How people communicate with each other or how comforting the environment was. You might want to imagine yourself in that situation before saying yes or no.

What Are The Perks?

Money is of important perks, but different jobs have different strengths and weaknesses. Assess carefully which company is giving you more feasible perks than others. Are they paying you extra for the gas or they are offering free meals, any insurance or medical benefit?

Make A Chart

List down all the pros and cons you have in your mind about all the job offers, and then evaluate the chart on the basis of pros and their importance. Whichever position score better points that might be the job for you.

Advance Yourself

Assess whether you want to go with your passion and long-term career or you want perfect job satisfaction. When comparing the factors, keep in mind that money is not everything. Would you prefer a lower salary to build a better future or you need high salary offer at this time?

Follow Your Gut

Even if after all these steps of evaluation, you are having trouble choosing between two jobs, then go with your gut feeling. There are times when our gut feeling chooses better than anything else. The job your gut will choose will certainly make you happier in the long run.

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Wrapping Up…

These are some ways to choose between multiple jobs without consulting many people. It would be better that you don’t let the potential employer wait longer than the amount of time given for the final decision.

Take your time and evaluate every single detail of the job offers. If you are stuck somewhere and need clarity you might ask your potential employer to clear it for you.

Having multiple choices put you in a powerful position. Choose an opportunity by trusting your own judgment and take the next step carefully with a positive heart. Make sure you stand still to your decision rather than regretting the lost opportunity.

Author Bio

Jenna Burton is working as an HR Professional for DK. She is extremely passionate about helping students who search “do my dissertation” and provides guidance to them at every step. Furthermore, she is an important part of many academic forums. When not working, she likes to read novels, do yoga and volunteer at a daycare center.

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January 4, 2017November 20, 2020

Interview Questions for a Forest Officer

A List of Interview Questions for a Forest Officer Job Role

A forest officer can be known as a forester, forest manager, woodland manager, assistant head forester.

This is a physically demanding job with a need for an ability to project manage long-term schemes, work with external partners and a good working knowledge of forestry.

Throughout the forest officer job interview, you need to highlight these skills, your own forestry experience and your relevant qualifications; arboriculture, countryside management, forest management, forestry and woodland ecology and conservation

10 Interview Questions for An Forest Officer Interview

Forest Officer Job Interview Question 1

Can you tell me a little bit about your experience as a forest officer?

Forest Officer Job Interview Question 2

What certificates of confidence do you possess, IE, chainsaw, wood-chipper, harvester?

Forest Officer Job Interview Question 3

Why is a good working knowledge of health and safety an important part of this role?

Forest Officer Job Interview Question 4

Can you give an example of when you have completed a long term forest project?

Forest Officer Job Interview Question 5

How do you motivate others when working collaboratively on a project?

Forest Officer Job Interview Question 6

What land management skills do you possess?

Forest Officer Job Interview Question 7

What type of specialist personal protective equipment can you operate IE harnesses, abseils, etc

Forest Officer Job Interview Question 8

Give an example of managing and maintaining specialist equipment and machinery?

Forest Officer Job Interview Question 9

How do you carry out a survey of a new site?

Forest Officer Job Interview Question 10

How do you evaluate the success of a project?

Forest Officer Job Interview Question 11

Do you have any questions for me?

Good questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

December 18, 2016November 20, 2020

How to Prepare for a Job Interview Answer

Prepare for a Job Interview Answer

The job interview isn’t the difficult process that everyone believes it is.

In actual fact to pass a job interview all you need to learn is how to prepare your job interview answer (as you will have the essential skills, qualities required for the desired position).

By following a couple of steps you will blow away the competition and win more job offers.

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Prepare Your Job Interview Answer Step 1

Use examples to give real evidence to your answer.

Basically to win a job offer you simply need to state that you have the essential desired criteria. But stating that you have X, Y and Z may be the logical (and most commonly used) approach but this rarely has any impact.

This is because employers make job offer decisions based on their emotional association to the interviewee. For your job interview answers to have real impact, state you have the desired skill and then give an example of how you have used this to good effect.

Remember stories, anecdotes and examples have a lasting impact of the job interviewer.

Prepare Your Job Interview Answer Step 2

Talk about what the interviewer deems important.

In the job interview, it can be surprising that after a confident verbal delivery you don’t get offered the job. You had a rapport, answered each question and use stories but still, you aren’t accepted – why?

The reason is that different people from the same industry deem different skills, work styles and priorities differently. If you talk about how you are a people person but the interviewer preferences systems more then you won’t hit the mark in the job interview.

You need to question the interviewer and find out what they deem important. This could be targets, growth, development, technology, finance, people, reputation, charity, processes, the list can go on. Once you know what the employer finds important you can add this to the your interview answer, giving it a bigger impact.

Prepare Your Job Interview Answer Step 3

Match your tone and facial expressions to your answers.

People will often talk throughout the job interview, even give a good answer, but still, they fail to pass the interview process.

This is because a monotone voice and blank facial expressions detracts from your answer. Remember that most of your communication, around 60% is none verbal. Use tonality, volume and expression to answer the interview question with power.

Over 50 Job Interview Questions and Answers

September 25, 2016November 21, 2020

Out Of The Box Interview Tips

Think Out Of The Box To Pass a Job Interview

Run of the mill interviewing techniques are becoming talk of the past.

“Tell me about yourself”?, A question that has been out there for so long that candidates tend to just learn the answer to it by heart with minor tweaks here and there.

If the questions aren’t going to change so will the same patented responses will be given during interviews. There is no advancement in the interviewing procedures and no learning for graduates coming fresh out of the universities.

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Let’s consider a situation where a candidate (you) gets the call from HR representative of the company you applied to.

A unique feature about this call would be (we’ll get into that) but how normally a candidate would respond to one such call:

HR: “Hi, is this Mr. X I’m speaking to?”

Mr. X: “Yes, who’s this?”

HR: “This Ms. Y from ABC Co., you applied for the position of XYZ. Have you got a minute, I have to ask a couple of questions?”

Mr. X: “Please go on”

HR: “Ok, so have been you working somewhere?”

Mr. X: “Both yes and no, actually I resigned from my previous employment and am currently serving my notice period”

HR: “Ok, it says here you’ve been with the firm for last 5 years, what makes you want to switch?”

Mr. X: “Although, I have had no issues here during the tenure of my employment, all I feel is a bit stagnant where I’m and want to challenge myself in pursuit of new and better opportunities”

HR: “Alright, let me schedule an interview with you tomorrow say at 11am?”

Mr. X: “Sounds good to me, will be there.”

HR: “The directions to our office will be emailed to you shortly.”

Mr. X: “Sure thanks. Bye.”

That is how a normal telephonic interview appears as. But if we could improvise and candidate can earn the seat in front row? Startling? We pick it up from point no. 10 above and see how it changes.

Mr. X: “Can I suggest a date, as I have some things to take care of in the days to follow? Hence I won’t be able to squeeze time for the meet.”

HR (based on the availability): “When it would be possible for you to visit, then?”

Mr. X: “On so and so date (suggest a date for 2-3 days ahead)

The idea is to buy time so you can thoroughly search about the company, its stakeholders, review their profile on LinkedIn and prepare yourself well.

HR: “How does day after tomorrow sound?”

Mr. X: “Great!”

Now if the counter argument is not up to your liking, best lock in the day as it maybe that the organization is interviewing other candidates or the interviewing authority may not be available in those days.

At least by making a request you have made your presence felt and that you are not typical instead expressive. Just that is the purpose of asking to schedule at a later date. This gives you leverage in negotiations at the time of offer.

You don’t need to insist on scheduling for the day/date you have in mind or you’ll lose the opportunity, altogether. An attempt suffices and generally employer allows for a day or two in scheduling meets for candidates.

Secondly, the questions needs to be revisited to allow candidates to speak open-endedly and when someone is provided the platform to speak, their frame mind is reflected and the person interviewing can gauge whether or not the person would be a suitable fit for the organization.

Questions could be:

“How much element of fun is part of your life?”

“Do you cater to sarcasm?”

“What if I were to ring up a close friend of yours, will he/she be able to tell me your weaknesses?”

Author Bio

Rayanne Dany is an HR consultant and can be reached for assignment writing service via her twitter handle. She has tons of experience in different organizations amounting to a total of 10 years. Her insight over the years as an HR professional has paved way for writing improvement techniques.

September 14, 2016November 21, 2020

Why You MUST Congratulate The Job Interviewer

Congratulate The Interviewer

People make the mistake of believing that successful interviews are successful due to their past achievements, sector experience and skill base.

These three elements are important and is often the reason why you successfully passed the application section of the recruitment process.

The truth is that people are offered the jobs on more then their employment achievements they are recruited on their likability. The way you are perceived affects the odds for you to be offered the job role.

An employer wants to know if you will fit in with the team, if your work ethic will inspire others and if you are similar to the interviewer themselves. This article will teach you 3 techniques to boost likability.

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You Must Congratulate the Interviewer

People make decisions emotionally not logically.

By creating likability the employer will desire you. To create desire you need to make the interviewer feel excited.

One way to do this is to talk about the reason why you want to work for their organisation. Explain how you are really impressed by a successful key project the company achieved, how the business has grown from a small family business to a multi-national organisation or how the company has just won a new tender.

By talking about the organisations successes the interviewer will remember the feeling of success (from the initial experience) by discussing this project with you, the interviewer will subconsciously associate these same feelings to you.

Find the Interviewers Key Achievements

In the job interview, you will come to understand what type of manager the interview is. By matching personalities, you will increase likability as people like people who are like them.

You can increase liability further by congratulating the interviewer on their key achievements. If you have read the 73 rules for influencing the interview, you will have already mastered the skill to turn an interview into a conversation.

By having a conversational job interview the interviewer will talk about their key achievements

At this stage – Ask, Listen and Repeat. Asking more questions increases the positive emotional association, listening to the interviewer shows interest and repeating what the interviewer said and congratulating them on their success doubles the pleasure feeling (which as we said before becomes associated to you).

Create Attraction

People feel an increase in attraction to someone who says they fancy them – this is a natural response.

During the job interview, bring into the conversation how you like the interviewer, how you believe that you work well together and how you are looking forward to collaborating together.

July 31, 2016November 22, 2020

3 Job Interview Mistakes You Make Without Knowing You Are Making Them

Are You Making these Job Interview Mistakes Without Knowing You Are Making Them?

As an interview coach in Manchester, I have completed thousands of mock job interviews, analysed the common interview errors and helped failed applicants create job interview success.

This is because most interviewees make mistakes in the job interview without even realising they are making these common interview errors. Have you ever walked out of a job interview feeling on top of the world, as the interview went better than you thought it would, only then to be sent an interview rejection email?

By being aware of these 3 common job interview errors you will then have the conscious choice to make a change in your next job interview. Remember if you continue to interview in the same way, you will get the same result.

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Job Interview Mistake 1

Talking about the organisations achievements, not yours.

One of the biggest mistakes interviewees make is not making it clear what they did to achieve a successful outcome. A large amount of job interview questions will be “give me an example of….”

Often, the best way to answer this is question is with a story or example. The problem here is that many interviewees use generic stories that are ambiguous in terms of who created a successful outcome.

When answering these types of interview questions you need to make it really clear that it was you who

1) had the idea

2) took action

3) made an impact on the positive outcome.

Job Interview Mistake 2

Focus on the little things.

Many job applicants only spend around 45 minutes preparing for the job interview, compared to successful interviewees, who on average, spend around 4-5 hrs.

Due to this lack of preparation, many failed interviewees, only focus on the big task, IE Googling common asked interview questions, reviewing their CV, etc.

With more interview preparation time you can take your job interview to the next level by focusing on the little things.

It is these little tweaks that have a real impact on the job interview. The tweaks could include changing the words used in your answers for power words, adding gestures to your answers creating real impact and having a focus on how you use your body language to complement the tone of your job interview answers.

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Job Interview Mistake 3

Add value

We know that most successful job applicants are successful because throughout the job interview they highlight past experiences and successes. But what is missing, or what you can add (that has a massive influence in the job interview) that others don’t is how you can add value to their organisation.

It is taken as read, that by stating you have done X, that you will do X in the new company. But to influence people, to make the interviewer have a real emotional attachment to you, you need to state that “if I worked for you I could implement the same process which will increase your profits while saving overhead cost”

By stating what you do is more powerful than stating what you have done.