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Call Centre Interview
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- Can you tell me a little bit about yourself?
- What is your experience in a call centre is?
- Do you have any experience handling multiple lines?
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- How do you handle pressure when dealing with targets and/or rude customers?
- How fast can you type while receiving a call?
- What do you enjoy about the call centre industry?
- What is your experience in meeting targets?
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- What is more important customer service or getting the sale?
- What do you understand about customer service?
- Do you have any questions for me?