Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45-minute interview.
Job Interview Questions and Answers for Boots
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- Job Interview Question 1: What is your experience in retail or customer service?
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Give an overview of your retail and experience and highlight 3 key career achievements related to retail. Retail employers would like to hear about teamwork, customer service skills and attitude to work
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- Job Interview Question 2: What would you do to improve customer service in a Boots store?
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Answer this question using the 3 way process. State the problem, give the solution and the outcome. Ideally use a real-life example.
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- Job Interview Question 3: Are you happy to work unsocial hours
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Unsocial hours in retail often refers to late evenings and weekends. As this is a key factor in the retail sector you have to answer yes. When possible give examples of when you have been flexible with working hours
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- Job Interview Question 4: Give an example of working successfully in a team?
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Again with this question you can use the 3 way process. State the problem, give the solution/team approach and the outcome. Ideally use a real-life example where you took charge of the team
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- Job Interview Question 5: What do you know about Boots and our products?
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Do your research. The ideal applicant will know the products and customer base
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- Job Interview Question 6: What are your favorite products?
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Compare the Boots product to products in competitive stores, explaining why the boots product is better value and quality
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- Job Interview Question 7: What do you know about our current range of products?
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Pick a range and discuss how this range is different to competitors – what are the advantages from the customer’s point of view?
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- Job Interview Question 8: How would you help an elderly man in the store?
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To answer situation questions, use a real-life example – again use the 3 step process; the elderly man wanted X but couldn’t Y, I A, B and C, this resulted in X, Y and Z – a happy customer
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- Job Interview Question 9: How would you sell this shampoo to a young woman?
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Answer by explaining that you would discuss 2 products explaining the similarities and differences. This helps the customer feel like they have choice, but what often happens is the customer will buy one of the products. If you only discuss one product, the customer can buy or leave it.
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- Job Interview Question 10: Why do you want to work with boots
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You need to show your passion for Boots. Why Boot’s and not topshop or Asda? If you want to work for boots, not any old retail store you are likely to stay saving money on recruitment.
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- Job Interview Question 11: Do you have any questions for me?
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Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements. Many people are afraid of job interviews.
