Category: job interview questions

a range of job interview questions and answers designed to help career professionals to pass more job interviews

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12 Job Interview Questions and Answers for a Dental Nurse

12 Job Interview Questions for a Dental Nurse

To increase your job chances of securing a job offer you will learn the answers to 12 dental nurse job interview questions.

This article will help you to prepare and to pass your next job interview:

You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss )

You will be given an example job interview answer for each individual interview question, allowing you to tweak this answer, making it relevant to your own experiences.

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Job Interview Questions and Answers for a Dental Nurse

Job Interview Question 1: 

“Tell me about yourself?”

One of the most common asked questions in interviews normally asked at the beginning of an interview, this question gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for.

  • Start with a “selling” line that will highlight your main strength and/or achievement relating to your dental nurse experience 
  • Keep each point brief as you can explain each point again in more detail throughout the interview
  • You want to intrigue the interviewer and get them to want to know more about you
  • End this answer with a reason why you’re looking for a new job

Potential Interview Answer 

“I’ve been working as a dental nurse for 8 years. I am highly experienced in reassuring clients to help them walk in to the dental room in a confident and calm manor allowing the dentist to progress quickly with the dental operation.  I am now ready for a new challenge and with your company having a great reputation, I believe this is the opportunity I have been waiting to apply for”

Job Interview Question 2: 

“Why did you leave your last dental nurse poistion”

Be positive with this answer and smile – employers like to hear that you left for a good opportunity or reason, a chance to do something special or for a good career move.

    • Start the answer with a look back
  • Explain what you enjoyed about your previous role
  • Give a Positive reason for leaving

Potential Interview Answer 

“I enjoyed working at Company Name and really enjoyed the interaction of working with a wide range of patients -I feel I gained a lot of transferable skills from this experience, which I can use in this role such as knowing how to sterilize instruments, how to pass on accurate patient details to the dentist and how to support the dentist during operations without getting in the dentist way . It was a hard choice to leave but I felt that this great opportunity is the next obvious step for me”

Job Interview Question 3: 

“Why did you apply for a dental nurse job at this company?”

Your research will pay off with this question; explain you have always wanted to work for their company and the reason why. Discuss how your goal has always been to work in this industry as you always wanted to (job criteria) and finally finish by explaining how your previous experience or qualifications will add value to the company.

Potential Interview Answer 

“Since becoming qualified my goal has been to work with your organisation, as I believe my vision is in line with your company mission. Your reputation as a dentist is procedures you and I want to part of a dentist that works to high standards. My own experience in preparing materials and using high tech equipment will allow us to work collaboratively together”

   

Job Interview Question 4: 

“Give an example of working within the dental practice team?”

Some people are thrown when they are asked this question when they are applying for a position to work alone. Every company works as a team, so you are a good team player, give an example of when you have worked well within a team.

Potential Interview Answer 

“A team always works better than an individual as you have a wider skill base and more collective experiences to rely on. You also have the advantage of motivating to achieve goals and targets. In my last job, I worked as part of a small dental team, we will were highly successful in completing a wide range of dental procedures, professionally and quickly” 

Job Interview Question 5: 

“Did you get on well with your last dentist manager?”

A dreaded question for many! When answering this question never give a negative answer. “I did not get on with my manager” or “The management did not run the business well” will show you in a negative light and reduce your chance of a job offer. Answer the question positively, emphasizing that you have been looking for a career progression. Start by telling the interviewer what you gained from your last job

Potential Interview Answer 

“I enjoyed my last job, I quickly learned how to multi-task and prioritize work and over the last 3 years I have seen myself grow. I am now ready to take the next step up the ladder with my career and feel I would suit working for a company such as this”

If you were made redundant, let the interviewer know, this is not a negative!

  Job Interview Question 6: 

“How would you be an asset to us?”

Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.

Potential Interview Answer

“I’m the type of person who likes to get a task completed; I am driven, hard-working and have excellent time management. I have worked in the dental industry for 5 years and have made excellent customer contacts and built good working relationships with dental suppliers which will be of advantage to any employer who employees me”

Job Interview Question 7: 

“What are your strengths?”

This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.

Potential Interview Answer

“I have often been told that I have an eye for detail and that I am very accurate and precise. This was very important during my last role where we used expensive equipment and materials for a range of dental procedures”  

Job Interview Question 8: 

“What are your weaknesses in relation to working as a dental nurse?”

Again, another commonly asked question. A frequent mistake to make when answering this question is to say something negative like “I can sometimes let things get on top of me”. Be positive and sell yourself with every interview question, turn a negative into a positive. For example,

Potential Interview Answer

“In the past, I felt I needed to improve my knowledge of new x-ray machines to ensure I could work it correctly. To improve I have studied the manual, attended a training course and now I fully understand how to operate it” 

This will show that you can identify your weaknesses but at the same time, you are willing to improve. Most importantly: do not mention a weakness that is any way related to the job you are being interviewed for! This might sound obvious but it is a common mistake!

  Job Interview Question 9:

“What are the key roles and duties for a dental nurse?”

This question is asked to ensure you understand and have experience in the day to day running of the dentist. Break this question into at least 3 different key roles (this may depend on your past duties)

Potential Interview Answer

“There are 3 key main roles for a dental nurse, first preparing and tidying the dental surgery, secondly a key part of the running of the dentist – sterilizing instruments and keeping dental operation areas sterile and finally helping the dentist record information about each patient and carrying out stock control.”

Job Interview Question 10:

“Do you think you have enough dental nurse experience?”

If you’re asked this, then the interviewer does not believe you have enough experience. If you have you need to make this clear, explain about your previous experiences and give detail to the parts that are relevant to this new job role.

If you do not have the experience they need, you need to show the employer that you have the skills, qualities and knowledge that will make you equal to people with experience but not necessary the skills. It is also good to add how quick you can pick up the routine of a new job role.

Potential Interview Answer

“Altogether I have 8 years of experience as a dental nurse, in my current role I spend a large amount of time on the welfare of patients. Ensuring the are relaxed and prepared for the dentist, talking to patients during the dental treatment and supporting them with techniques to improve cleanliness” 

Job Interview Question 11:

What is your biggest achievement as a dental nurse?

We have all achieved many things throughout our lives, from losing weight to passing a driving test. If you make your answer relevant to the job you are applying for. Talk about how you had a goal you initially thought you couldn’t achieve and then through working hard you achieved your goal.

Potential Interview Answer

“I was once asked to give a presentation with the lead dentist as part of a dental conference, at first I thought I wouldn’t be able to deliver it without embarrassing myself. I wrote the presentation with the dentist and practiced it in front of small groups until I had the confidence to deliver it to a large group. I was really pleased with the result on the day and I was good feedback from the lead dentist” 

    Job Interview Question 12:

“Do you have any questions for me?”

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

Conclusion 

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers. If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

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Yoga Teacher Interview Questions

Job Interview Questions for a Yoga Teacher

                  • Job Interview Question 1: What is your experience as a Yoga Teacher?
                • Job Interview Question 2: How do you design a yoga lesson to meet the needs of your client?
                • Job Interview Question 3: How do you recognise the needs of beginners, experienced students and mixed ability groups

                  • Job Interview Question 4: How do you teach students?
                • Job Interview Question 5: How do you adapt postures for individual conditions such as pregnancy or arthritis?
                • Job Interview Question 6: How do you assess the progress of your students
                • Job Interview Question 7: Why is it important to review your lessons?
                  • Job Interview Question 8: What hours are you happy to work?
                • Job Interview Question 9: Why is Yoga important?
                • Job Interview Question 10: Do you have any questions for me?

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Job Interview Questions for a Beauty Therapist

Job Interview Questions for a Beauty Therapist

      • Job Interview Question 1: What is your experience in beauty therapy?
      • Job Interview Question 2: How do you welcome a customer when they arrive for treatment?
      • Job Interview Question 3: Which treatments can you offer?

    • Job Interview Question 4:  What does electro-therapy improve?
    • Job Interview Question 5:  What is important to know when completing a facial?
    • Job Interview Question 6:  Give an example of when you have advised a customer about applying make-up
      • Job Interview Question 7: Have you experience with non-surgical skin improvement treatments?
      • Job Interview Question 8: Have you any experience of reception work, such as answering the telephone and receiving clients?
      • Job Interview Question 9: What is your process for keeping notes of clients’ medical histories and treatment programmes
      • Job Interview Question 10: Do you have any questions to ask?
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Job Interview Questions for a Tyre Fitter

Tyre Fitter Job Interview

In a tyre fitter job interview, employers will ask questions based on the tyre fitter job duties, which, in the main, is the repair, maintenance and replacement of tyres on a range of vehicles.

Some tyre fitting companies specialise in HGV, coach or specialist vehicle tyre-fitting, but in the main, most tyre fitters work on cars and small vans.

Whereas garages will often recruit mechanics that are also responsible for tyre repair and replacement, employers running a tyre fitting centre require skilled tyre fitters.

Depending on the job position, some employers will recruit an apprentice – someone with the perceived work ethic and skills for the role, whereas others need an experienced tyre fitter.

job interview prediction test

Job Interview Questions for a Tyre Fitter

Below you will find 12 job interveiw questions that are commonly asked during a tyre fitting job interview, with an explanation of how to answer each of the questions.

Job Interview Question 1: What is your tyre-fitting or garage experience?

If an applicant has any previous tyre-fitting experience it is good to state this at the job interview start, linking the duration in the job role to the applicant’s knowledge base:

‘I have been working as a tyre fitter for X number of years. In my current role, I am responsible for welcoming customers to the centre, diagnosing the tyre issue – if the tyre needs replacing or repairing. I am experienced in wheel-balancing, removing nails from tyres and selling new tyres to customers.

For a new entry to the tyre-fitting career, the applicant needs to promote their skill set and worth ethic. This is a common approach for a school leaver or someone making a career change:

‘I recently left college where I gained a Level 2 diploma in vehicle fitting. During the course, I learnt how to check and replace tyres, tyre maintenance and basic automotive tasks; carrying out MOTs for example. During the course, I undertook a 2-week tyre-fitting work placement and was highly praised by my manager.’

Job Interview Question 2: How do you welcome a new customer?

The customer ‘welcome’ is an important part of the business.

The ‘welcome’ helps to set the standard of customer service but also helps to create a quick turnaround which increase profit.

This interveiw question can be answered by explaining the process in several ‘steps’

‘Welcoming a new customer is important as , when it is done properly, it shows the professionalisum of the business creating a good first impression. When I welcome a customer I follow these 3 steps:

Step 1 – I check if they have been booked in for a wheel  change or if they have just turned up. In busy periods pre-booked customers take priority. For ‘just turned up customers’ I would explain the potential wait time.

Step 2 – Next I explain the process; how I will check the tyres for damage and wear, and how I will give advice on the tyre replacement, explaining how long this process will take.

Step 3- Finally,  I show them where they can wait and offer to get them a hot drink to help them feel comfortable.

Job Interview Question 3: Explain how you check a vehicle’s balancing?

When answering technical problems, it is best practice to start by explaining the reason behind a task, before giving an answer as this who the applicant’s level of job confidence and competencies. 

‘Wheel alignment and balancing important in terms of driver safety. Unbalanced wheels cause vibrations and can be dangerous when driving, especially in icy conditions. When checking wheel alignment I look at the angles of the wheels, check the balance before making any adjustments. I also explain the importance of regular checks to customers, telling them how accurate wheel alignment ensure that the vehicle runs staright.’

Job Interview Question 4: What was the quality of standard of work/customer service in previous positions?

In the automotive trade employers need employees with a strong work ethic.

This question is trying gage each applicants qualities. This is deemed to be important because manual work requires mental strength. Working in a tyre-fitting company means that employees will work weekends as part of buisness-as-usual.

‘My work ethic is very strong. With every task I undertake from fitting tyres to wlecoming customers I approach with professionalism and enthusiasm.’

In addition to the above example opening answer, interveiwees need to provide a reallife example of strong work ethic.

Set the scene – start by explaining the situation, as an example, an increase in workload on a partcialur busy day.

Action – discuss what actions you took, highlighting your work ethic.

Success – end the interveiw answer by stating the positive ouctome; this could be feedback from the manager.

Job Interview Question 5: What does balancing and re-aligning wheel mean?

As a technical question, this interveiw question can be answered with a detailed explanation of the reason behind the requirement for wheel realignment.

‘Wheel alignment is important for safe driving as it improves the vehicle handling and reduces stress on the vehicle suspension. Signs of poor balancing include the car pulling to the side, vibrating steering wheel and uneven tyre wear.’

If you have an out-of-balance condition on the steering, have all four wheels balanced, front and back. Unbalanced wheels on the rear can often be felt through the steering.

Job Interview Question 6: Give an example of going above and beyond on behalf of a customer

Customer service is important in the automotive industry as a happy customer will return for repeat business.

When answering this question, first explain your understanding of customer service before giving an example of providing excellent customer service.

‘I believe customer satisfaction is very important in this industry. A negative review on Google can reduce the number of customers choosing our garage for their tyres.  With that in mind, I always focus on customer satisfaction. An example of this is when a new customer arrived before the centre was officially open. The customer needed a quick tyre change as they were late for an important meeting. I could see the customer was distressed, and even though we didn’t officially start my shift for another 20minutes I decide to start work early and help the customer out. Two weeks later the customer returned to thank me for my support, explaining that they manage a fleet of cars and would use this garage for the annual replacement of tyres.’

Job Interview Question 7: Name 3 different types of tyres and their pro’s and con’s?

Another technical interview question.

Depending on an applicants knowledge level depends on how they answer this interview question. One example would be talking about tyre tread.

It doesn’t matter what the interviewee discusses as long as they highlight their level of industry knowledge.

‘When I discuss the pro’s and con’s of tyres to customers, I often explain the various treads.: symmetrical tread is the cheaper option but doesn’t perform well it wet conditions. A second option is directional tread – great for wet roads but due to their soft rubber can become warn quicker. The final option I discuss is asymmetrical tyres; these tyers have excellent handling but need fitting in a certain way.’

Job Interview Question 8: Describe the process for repairing a puncture?

As one of the key task for a tyre fitter, this is going to be a common interview question.

When answering the technical question explain it in steps. New to the trade interveiwees can explain what they believe the process is using the below as a guide. Experience tyre fitters can add their own experiences to the answer, adding additional technical information.

‘To repair a tyre I would first search for the puncture or damage, also checking for potential second punctures. Once I have located the puncture I would remove the embedded object causing the damage. Next I would fill the hole before replacing the tyre.’

Job Interview Question 9: What do you need to look for when checking for signs of damage and wear?

Checking for damage and wear is a buisnes-as-usual task. Employees when conducting any repair on a tyre would also check the remaining tyres for wear. Therfore it is important to understand the different types of tyre damage.

Understanding the various damage types is what the employer is checking with this job interview question.

‘There are several types of tyre damage I check include; tread depth – checking that each tyre meets the legal requirement. Exposed cords, faults from previous repairs and foreign objects which could cause secondary damage. and Finally tyre deterioration.’

Job Interview Question 10: What does health and safety mean to you?

The tyre fitting shop is filled with machinery and moving vechiles.

Therfore, following health and safety is deemed as high importance. Employers expect all employees to follow the health and safety act. The employer asking the H&S interview question is wanting to check an employees current knowledge and understanding.

‘For me, health and safety is virtual for me and my colleagues. If you don’t follow the H&S rules it may result in injuries that take staff members out of work for long period of times. Due to this I always follow all H&S rules including keeping the garage free from obstruction, returning tools and equipment to their designated place and checking for danger before starting a task.’

Job Interview Question 11: How do you manage your day to day duties?

Working in a tyre fitting garage is a busy workplace with a mixture of pre-booked appointments and walk-in tasks.

Employers are ideally looking for a tyre fitter who can time manage their workload to ensure any additional work, gain on the day, can be dealt with.

‘I am a good with time management. At the end of each day I look at the pre-booked appointments for the following day and check what equipment and resources I require. I can then collect these saving time. I also have a good idea how long each duty takes and I can work out how mush ‘free’ time I have for any drop-in tasks.’

Job Interview Question 12: Do you have any questions to ask?

  • Are you looking to expand the business?
  • What other mechanical jobs do you carry out?
  • Do you offer any training or qualifications relating to tyre fitting?
  • How many people work with the tyre-fitting centre?
  • What is the average number of customers per day?
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Job Interview Questions for a Hospitality Receptionist

Hospitality Receptionist Job Interview

Hospitality jobs are on the increase and front of house hotel and receptionist positions are still on the rise even with an increase in online bookings.

For many hotel chains having a hotel receptionist skilled in customer service is key to customer retention.  Employers, therefore, during the job interview will ask questions designed to understand if each applicant possesses interpersonal skills, organisational skills and experience of problem-solving. 

This article will help you pass your next job interview by providing you with a list of commonly asked hotel reception job interveiw questions and an explanation of how to answer each interview question. 

Job Interview Questions and Answers for a Hospitality Receptionist

Job Interview Question 1: What is your customer service experience?

The initial open question is designed to get an overview of the applicant’s relevant experience in reference to the criteria of the advertised position. 

When answering the ‘experience’ question, start generally before giving specific details;

‘I have X years of experience working X customer service roles..’

Next add in any relevant, hotel-related, qualifications;

‘…I possess a national diploma in customer service and an NVQ in computer studies…’

The answer should end with a list of specific skills and/or experiences relating to working with the hotel trade or customer service roles;

‘…For the last 5 years, I have worked at X where I was  responsible for taking bookings and cancellations, recording customer data on the computer, checking in guests, allocating rooms and answering questions about hotel facilities, local transport, places of interest and entertainment.’ 

Job Interview Question 2: How do you assess the success of a hotel front of house department?

What this question is really asking is if you understand what is required to make a successful front of house team. 

As customer service is key to the success of a hotel, you can link this essential element to the interview answer. Next, list some of the key job duties, that if completed properly, will result in a successful department.

‘Customer feedback provides the overall success rate of a hotel reception. If the feedback has common areas of development then this is an area that needs improving.  If the feedback is positive, then it is deemed that the front of house team is being successful. Behind the scenes, though, the front of house team have a number of key targets they have to meet. It is the meeting of these targets and the completion of business-as-usual duties that are key indicators of success.’ 

Job Interview Question 3: How does the hotel reception contribute to the strategies and goals of the hotel?

Hotel managers, when recruiting, require a team that all work together to achieve the objectives of the hotel. In the main, the goal of any hotel is to provide an excellent service to paying customers, as this increases repeat business and of course profits. 

When answering interveiw questions about the wider team and the overarching strategic objectives, you need to highlight how you understand that it is a team approach that is needed to be successful, from the cleaning team to the hotel manager, from the kitchen team to the front of house department. 

Job Interview Question 4: What was quality of standard of work/customer service in previous positions?

Employers ask questions about previous positions as new employees can bring over good practice or bad habits. Often if the standards were poor in a previous job role, it can be assumed that the employee will expect the same level of standards in the new role. 

It is important, then, to make it clear that either the standard of work was high in a previous role – and that you enjoyed working to this level of professionalism, or that it was the low standards that made you want to apply for a position with a more professional hotel. 

Job Interview Question 5:  Give an example of welcoming a customer to the hotel.

Example questions can be answered by stating the process you follow, in this instance, to welcome a hotel guest. 

  • Give a friendly welcome
  • Check booking details 
  • Give an overview of the room and the facilities 
  • Ask if they require anything to if they would like an upgrade
  • So the guest to their rooms 

Job Interview Question 6: Give an example of going above and beyond on behalf of a customer?

Customer service is gold in the hotel sector, with that old saying ‘the customer is always right’. 

Employers expect the front of house team to offer exceptional customer service. Don’t fall into the trap of answering this interveiw question with business-as-usual customer service (even though this level of customer service may be above and beyond in a different industry). 

A real-life example is required here. Previous, successful, examples have included:

  • Helping a guest gain a room when the hotel was full and the customer’s booking had been lost.
  • Taking extra time during a wedding to help the happy couple to have a lovely day by event managing the event that was starting to go badly.
  • Being an interpreter, once your shift had ended, for a group of non-English speaking customers on a trip from abroad. 

 

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Job Interview Question 7: How do you recall large amounts of information?

As a front of house staff member, the guest expects the receptionist to know all the local facilities. 

Here, the interviewee, needs to explain their process for remembering all the required information needed for a potential guest. 

‘When starting work in a new city I first check for the key venue, activities and facilities that a guest may require; theatres, bars, museums. I also use the internet to find the random request that may be asked for, this way I always have an answer for a guest.’ 

Job Interview Question 8: What is key when answering a call from a customer or business associate?

Taking calls from guests is a daily occurrence. Employers are looking for a polite, professional and friendly receptionist to help key the brand’s positive image. 

As a technical interveiw question, the best way to answer it is to breakdown the steps embedded in the process for each duty. 

  • Answer with a good morning/good afternoon and name the hotel 
  • Ask how you can help 
  • Listen to the query and check any details 
  • Give advice, information or answer the question
  • Ask if there is anything extra you can help with
  • Wish them a good day 

Job Interview Question 9: What does customer service mean to you?

Customer service is about going above and beyond the call of duty to keep the customer happy. 

When answering the ‘customer service explanation’ question give a description, similar to the above statement, before giving an example of you using customer service in a previous role. 

Job Interview Question 10: Do you have any questions to ask?

  • How many hotels are in the chain? 
  • Can employees work across hotels?
  • What training is in place for employees?
  • What percentage of guests are repeat customers? 
  • Does the hotel have an internal promotion programme? 

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Job Interview Questions and Answers for Boots

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45-minute interview.

Job Interview Questions and Answers for Boots

          • Job Interview Question 1: What is your experience in retail or customer service?

Give an overview of your retail and experience and highlight 3 key career achievements related to retail. Retail employers would like to hear about teamwork, customer service skills and attitude to work

        • Job Interview Question 2: What would you do to improve customer service in a Boots store?

Answer this question using the 3 way process. State the problem, give the solution and the outcome. Ideally use a real-life example.

        • Job Interview Question 3: Are you happy to work unsocial hours

Unsocial hours in retail often refers to late evenings and weekends. As this is a key factor in the retail sector you have to answer yes. When possible give examples of when you have been flexible with working hours

   

          • Job Interview Question 4: Give an example of working successfully in a team?

Again with this question you can use the 3 way process. State the problem, give the solution/team approach and the outcome. Ideally use a real-life example where you took charge of the team

        • Job Interview Question 5: What do you know about Boots and our products?

Do your research. The ideal applicant will know the products and customer base

        • Job Interview Question 6: What are your favorite products?

Compare the Boots product to products in competitive stores, explaining why the boots product is better value and quality

        • Job Interview Question 7: What do you know about our current range of products?

Pick a range and discuss how this range is different to competitors – what are the advantages from the customer’s point of view?

          • Job Interview Question 8: How would you help an elderly man in the store?

To answer situation questions, use a real-life example – again use the 3 step process; the elderly man wanted X but couldn’t Y, I A, B and C, this resulted in X, Y and Z – a happy customer

        • Job Interview Question 9: How would you sell this shampoo to a young woman?

Answer by explaining that you would discuss 2 products explaining the similarities and differences. This helps the customer feel like they have choice, but what often happens is the customer will buy one of the products. If you only discuss one product, the customer can buy or leave it.

        • Job Interview Question 10: Why do you want to work with boots

You need to show your passion for Boots. Why Boot’s and not topshop or Asda? If you want to work for boots, not any old retail store you are likely to stay saving money on recruitment.

        • Job Interview Question 11: Do you have any questions for me?

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.     Many people are afraid of job interviews.

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10 Strength Based Job Interview Questions

Strength-Based Job Interview Questions

A new style of job interviewing is becoming popular with employers in all sectors – strength-based interviewing.

Rather than using situation interviewing questions, where applicants give examples of their experiences, strength-based interviewing ask you questions on your strengths, preferences, and work style.

As with situation job interviewing, the interviewee can prepare their interview answers by predicting the job interview question.

Below are 10 strength-based interview questions, read the question and prepare your answer in preparation for any forthcoming job interview.

How to prepare for an interview

10 Strength-Based Interview Questions

Strength-Based Interview Question 1 – What energies you at work?

Strength-Based Interview Question 2 – What task or duties are you completing when you are using your strengths?

Strength-Based Interview Question 3 – Are you at your best when working in a team or when working on your own initiative?

Strength-Based Interview Question 4 – Which task engages you?

Strength-Based Interview Question 5 – Do you prefer starting or finishing tasks?

Strength-Based Interview Question 6 – Which task come naturally to you?

Strength-Based Interview Question 7 – Do you prefer following orders or completing tasks in your own way?

Strength-Based Interview Question 8 – Describe a successful day?

Strength-Based Interview Question 9 – What is important to you at work?

Strength-Based Interview Question 10 – Do you have any questions for me?

How to answer strength-based job interview questions

The idea for strength-based interveiw questions is for the interviewer to gain an ‘honest’ response from each applicant, as each strength-based question doesn’t have a right or wrong answer.

So be yourself, be truthful.

The idea here is to stop an interviewee from preparing high-scoring job interveiw answers. But applicants can and should prepare for their job interveiw.

When answering strength-based questions, use examples drawn from your industry experience to highlight your level of sector knowledge and your skillset. During the examples, focus the answer on what you did not what the ‘team’ achieved.

For multiple-choice questions, as an example ‘do you prefer starting or finishing tasks?,’ that you have no preference to (you can start or finish tasks) give an example for each option; ‘On X project I enjoyed starting X task because of Y, when working on A I enjoyed finishing the project because of B.’

Be prepared, when answering both options, to be challenged on your preference.

Interveiwers trained in strength-based interviewing will look for non-verbal communication cues to check the congruence of your words and communication.

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Air Conditioning Engineer Interview Questions

Job Interview Questions for An Air Conditioning Engineer

                • Job Interview Question 1: What is your experience in air conditioning engineering?
              • Job Interview Question 2: How does an air condition system work?
              • Job Interview Question 3: Explain relative humidity?

                • Job Interview Question 4: What are the 3 key parts of an Air Condition Engineer job duties
              • Job Interview Question 5: How do you manage your day?
              • Job Interview Question 6: How to you ensure you meet industry regulations and health and safety requirements?
              • Job Interview Question 7: What is your approach to pricing a new job?
                • Job Interview Question 8: What do you check when completing annual maintenance on an air condition system?
              • Job Interview Question 9: Give an example of how you applied your problem-solving skills to a design challenge
              • Job Interview Question 10: Do you have any questions for me?

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The Answers to Postman or Post Women Interview Questions

The answers to the most commonly used postal delivery Interview Questions

Often out of 300 applicants only 6 candidates will be interviewed. In most interviews, but this varies depending on the job sector and employer, you will be asked around 10 questions during a 45 minute interview.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked with the average interviewee spending around only 60 minutes preparing for their job interview. This article will give you the questions ask at interviews for the position of a delivery person, and the desired answers – make sure you tweak and personalise these answers to fit your own experience and skill base.

Job Interview Questions and Answers for Royal Mail Delivery Worker:

Job Interview Question 1: Give an example of when you had to work on your own initiative?

In the main, you are responsible for your own post-round, timing and responsible for getting the delivery completed.

The interviewer will ask this question to check if you are self motivated. To answer this question start by saying “in all my roles I have had to work on my own initiative…” and then follow this up with a real-life example.

To get extra bonus points use a story where you have to go above and beyond or where you have had to make a decision without the support of a line manager.

Job Interview Question 2: How would you deal with a customer who is not happy with the royal mail service they have received?

As a customer-facing role, you will at some point throughout your royal mail career come across an unsatisfied customer.

Customers may complain about lost mail, letters then had been ripped or got to wet and even late mail.

The interviewer needs to check if you have the skills to deal with this type of customer and the interviewer will be listening out for an explanation of how you would turn around the customer getting then from being angry to being happy with the service or explanation you give.

To answer this interview questions use an opening line to grab the interviewers attention “This has happened to me before, I had a customer who we called British bull dog, as she had a British bulldog with her when she was complaining…”

By stating that you have dealt with angry customers the interviewer knows you have the experience, all you need to prove now is that you have the skills and knowledge to successful deal with the complaint.

Follow your opening line with this Interview Question 3 Step Process

Step 1 – State the problem “the customer was complaining about X”

Step 2 – Explain what you did to resolve the situation “I did A, B and C…”

Step 3 – Give the outcome “in the end the customer X, Y and Z (with a big smile)..”

Job Interview Question 3: As a post person you will do a lot of walking, how do you keep yourself fit?

Often the role as a delivery person requires someone who enjoys exercise.

Answer the question by giving in detail the amount of exercise you, and how you enjoy walking and being in the fresh air. You can even go as far as saying that you are applying for the role as you enjoy the idea of working outside and getting paid to exercise.

Job Interview Question 4: Give an example of when you worked to a deadline?

The post has to be delivered on time and customers will often complain if their post is 20-30 minutes late. You need to convince the interviewer of your work ethic, your strategy to deliver the post on time and how you enjoy meeting deadlines.

There are several ways to answer this question, one positive answer is to your strategy for meeting deadlines.

“In previous roles I have always met my deadlines. For me the key is in preparation; I would first organise my post depending on the round, as this will make it easy to find the correct letters for each address. I would also look at maps and Google street view to see if there are short cuts between streets. I can easily estate the amount time require to complete the round and use this knowledge to ensure I start the round in enough time to meet the delivery deadlines”

Job Interview Question 5: How do you feel about working in snow or rain, how would you prepare?

The interviewer when asking this question is checking that you understand the details of the position. if you can give details of when you have worked in similar conditions and what you do to stay motived by staying dry and warm.

Job Interview Question 6: Have you ever done a repetitive job before and what did you do to make it easier?

Part of the role as a post-delivery person is to short mail which can be repetitive and walk the same round each and every day. For some people they enjoy repetition, while others don’t. You need to explain how you enjoy this type of work and the benefits repetition brings to a role.

“I really enjoy repetition in a role, for me I like to master a skill and the more repetitious the role the quicker I can complete the task, an example of this is…….”

Job Interview Question 7: Give an example of when you have faced with a particularly difficult situation, what happened?

Questions like this are great as they are open-ended.

If you have a key skill to get across that you haven’t managed to discuss due to previous questions, you can embedded into this answer – such as the customer service story above.

To answer this question resort back to the 3 step process

Step 1 Problem

Step 2 Your solution

Step 3 Outcome

Interview questions and answers

Job Interview Question 8: How would you deal with a customer who is disappointed with the service provided?

When answering any “how would you…” questions use a real example when possible “I had a client once who said she was disappointed with the service the company provided…”

Notice how we refer to the customer being disappointed with the company not you the employee. Follow this up with how you solve the customers issue “to help the customer I asked what she wanted from the service and then made the best effort to provide this…”

Job Interview Question 9: What makes you different than other candidates?

This is the time to really sell yourself and to make yourself stand out from the crowd.

Think about your unique selling point, why you would be a better employee then other applicants, the thing that will make you the best delivery person and tell the interview this in the most positive of ways. “I love working outside, meeting deadlines, im at my best when I work alone, I possess amazing customer service skills – even digs like me!!!”

Use this answer to summarise all your key selling points.

Job Interview Question 10: Do you have any questions for me?

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

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How to answer the “what is your experience” interview question when you have never worked before

Passing job interviews is hard! But it can be even harder when applying for a position when you have no experience in that sector, or for graduates with no experience what so all.

So how do you answer the “what is your experience?” interview question when you have never worked in this role before?  This article will teach you one of the techniques to get around this tricky interview question.

First, you need to think about your employability skills and where you gained these skills from.

Many people have volunteered, worked part time while at college or undertook work placements.

When you have never worked in the sector your applying for before, you need to still be able to pull up stories that highlight your skills from previous experiences. A technique to help your creative juices flow is to mindmap skills. Write down a skills “customer service” and mindmap when you have used/or where you gained this skill from

The technique is a 3 step approach to answering the interview question “what is your experience” when you have never worked in this job sector before.

When asked this interview question you need to Step 1. Answer the question in the first answer

As an example, if you have been asked “what is your customer service experience” (applying for a retail position) you can summarise your customer service experience “I have over 2 years of customer service experience”

By stating that you have X years’ experience in this skill, the interviewer will be intrigued and will want to listen to the rest of your interview answer.  If this example your customer service experience doesn’t have to be in a retail setting, as customers come in all shapes and forms. If you were, let to say a scout leader, then your customers are your scouts and their parents.

Step 2. Give an example “an example of my customer service experience is when A, B and C…” again the example doesn’t have to be shop related when applying for a retail role, but it does have to highlight your experience in customer service. This second stage is about you explaining how you possess these required criteria. Really sell yourself here.

The final step, Step 3, is to relate your experience to the position you are applying for. Ideally, if you have direct experience in a similar role, you would use this as your example. But because you are using a different context to highlight your experience you need to make it relevant to the employer.

“…this is the same approach I would use in your store if a customer asked X I would A, B and C…”

The 3 Step Approach

The technique to highlight your skill base (because you have no direct experience) is to

Step 1 Answer the question in the first sentence

Step 2 give an example of you using the skill

Step 3 to make the experience relevant to the job role by explaining how you would do X in their company.

In most interview situations, the interviewee who lacks experience will often just state that “I haven’t really done that before.”

This type of answer will only lead to a lack of job offers. Most employers when recruiting low-paid positions are more interested in people’s work ethic, commitment and skill base, as they are willing to mentor and train new employees which is why the wage is set low.

Employers looking for high-paid staff required highly experienced employees who can join their company and with only a quick indication can carry out the required job duties.

By explaining how you have the skill and how you will transfer this skill to the new role the employer will see you as a positive investment.