Job Interview for a Customer Service Advisor at Barratt
Barratt Homes is a large organisation, when recruiting their administration team they seek a key set of skills.
Barratt’s customer service roles are often customer-facing with a range of administration and ITC skills. In the job interview, you will be asked questions on your experiences in this area.
To prepare for the game developer job interview you need to prepare answers to the following common asked interview questions
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10 Job Customer Service Advisor Interveiw Questions at Barratt
Customer Service Job Interview Question 1 Please start by telling me your experience in customer-facing and administration roles?
Customer Service Job Interview Question 2 Do you have experience in a buying department?
Customer Service Job Interview Question 3 Give an example of communication with customer pre-post completion, explaining how you built a professional relationship?
Customer Service Job Interview Question 4 How do you ensure a customer has a positive experience?
Customer Service Job Interview Question 5 What computer packages are you familiar with?
Customer Service Job Interview Question 6 Give me an example of the administrative task that you feel you are competent at completing?
Customer Service Job Interview Question 7 Give an example of how you successfully multi-task?
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Customer Service Job Interview Question 8 How do you evaluate your success?
Customer Service Job Interview Question 9 Give an example of working within a team to successfully achieve an objective?
Customer Service Job Interview Question 10 Do you have any questions for me?
The applications sector is on the increase, there are more phones than people in the world!
With an increase in jobs in application developer roles, there is always an increase in competition.
An application developer translates software requirements into workable programming code and maintains and develops programs for use in business. In the job interview you need to show how you get computers to perform specific tasks, based on the client’s specifications.
There is a range of key skills and experiences that you must discuss in the job interview.
To prepare for the game developer job interview you need to prepare answers to the following common asked interview questions
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Applications Developer Job Interview Question 1
Please start by giving me an overview of your experience as an applications developer, highlighting your key achievements.
Applications Developer Job Interview Question 2
How do you establish a detailed programme specification?
Applications Developer Job Interview Question 3
Explain how you clarify what actions the programme is to perform?
Applications Developer Job Interview Question 4
How do you anticipate potential problems and find solutions?
Applications Developer Job Interview Question 5
What programming languages are you familiar with?
Applications Developer Job Interview Question 6
Give me an example of writing detailed documentation for the operation of the program by users and computer operators?
Applications Developer Job Interview Question 7
Give an example of adopting the programme as the contractor demands?
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Applications Developer Job Interview Question 8
How do you evaluate your progress?
Applications Developer Job Interview Question 9
Give an example of working within a team to successfully develop an app?
The gaming industry is a multi-billion pound industry with an expected 5% increase in gaming jobs in the UK over the next 5 years.
A games developer can work in different areas of the process from the designer to programming, from computer animation to art roles.
The game developer role is a creative team role and you need to highlight these skills in the game developer job interview. You will be asked questions on the job duties and responsibilities, as well as being asked to showcase your work.
To prepare for the game developer job interview you need to prepare answers to the following common asked interview questions
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Game Develop Job Interview Questions
Game Developer Job Interview Question 1
Please start by giving my an overview of your experience in game development and why you entered this industry?
Game Developer Job Interview Question 2
How do you interpret a customer design brief?
Game Developer Job Interview Question 3
Explain the process you use for developing games from the initial concept?
Game Developer Job Interview Question 4
How do you create a storyboard using a clients brief?
Game Developer Job Interview Question 5
What programming languages are you familiar with?
Game Developer Job Interview Question 6
What do you do to ensure that their are no bugs in the game?
Game Developer Job Interview Question 7
Give an example of solving a complex technical problem?
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Game Developer Job Interview Question 8
Give an example of game you developed that you are proud of tell me the reason for this?
Game Developer Job Interview Question 9
Give an example of working within a team to successfully develop a game?
How to Prepare for a Ceramics Designer Job Interview
There are a number of different ceramic designer job roles from a ceramic sculpture to garden ceramics, from wall tiles to commercial tableware.
In all these roles, and of course in the job interview, you need to show that you have a flair for art and design.
Many ceramic designers are self-employed but to gain a commission you will still need to pass a job interview.
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Ceramic Designer Job Interview Questions
Ceramic Designer Job Interview Question 1
Please start by giving me an overview of your experience in ceramic design, the type of work you have produced and if you made one of the products or commercial work.
Ceramic Designer Job Interview Question 2
How do you interpret a customer design brief?
Ceramic Designer Job Interview Question 3
Do you have experience of using various materials; bone china, porcelain, earthware, stoneware?
Ceramic Designer Job Interview Question 4
How do you decide on decorative techniques and glazes?
Ceramic Designer Job Interview Question 5
How do you select materials for one of the pieces?
Ceramic Designer Job Interview Question 6
What equipment are you skilled in using?
Ceramic Designer Job Interview Question 7
Do you have experience in direct selling to customers?
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Ceramic Designer Job Interview Question 8
Give an example of how you have developed your skills over the years?
Ceramic Designer Job Interview Question 9
What is your approach to planning a job from the design stage to the production of the pieces?
A betting shop cashier is responsible for taking bets, explaining odds, serving customers and working the computerized system.
In the job interview, you need to highlight several key skills; customer service, mathematics and having the ability to work in a fast-paced environment.
Each interview question will be based on these betting shop duties.
10 Betting Shop Cashier Job Interview Questions
Betting Shop Cashier Job Interview Question 1 Please start by sharing your experience in retail or customer service?
To answer the ‘what is your experience?’ interview question, start by summarising your combined retail experience: ‘I have over 12 years of experience working in customer facing roles…’ before making the answer more specific to the betting shop cashier role: ‘…with 8 years of this being in betting shops.’
Next, explain what type of employers you have worked for; trackside betting shop, high street betting shop and/or small estate betting shop. Then go on to describe a list of your duties; taking bets, handling cash, dealing with, sometimes, angry customers.
End the interview answer by describing why you enjoy working, nit just in a customer facing role, but in a betting shop specifically.
Betting Shop Cashier Job Interview Question 2 How would you explain odds and betting options to new customers?
Explain how this situation is common – as this shows experience.
Here you probably have an explanation that you frequently use, if so, use the same explanation in the job interview. If not use something along the lines of ‘When you look at the odds, the odd represents the ratio between what you bet (your stake) and the amount you could possible win (the Odds) As an example if the odds are 3 to 1, for everyone £1 you bet, you could possibly win £3 – as this is a 3 to 1 odds.
Also make it clear how you tell new customers that there are different types of bets and how all bets are risky.
Betting Shop Cashier Job Interview Question 3 Do you have experience of using a computerized system for recording bets and taking payments?
Each betting shop may use a different computerised system, and once employed the successful applicant will be trained on all systems.
This interview question, therefore, is checking if you have IT abilities. Ideally you will know and have experience in using the same systems the betting shop employs.
Here then, make it clear that you have used a range of different betting computer systems and how your IT skills are of a good standard.
Betting Shop Cashier Job Interview Question 4 Give an example of when you have used excellent customer service skills and what was the outcome?
Customer service is key to increasing customer retention. Stating this at the interview question start helps to seed the idea of your understanding of the business.
When giving a customer service example, start by describing the situation – maybe this was Grand National day and the shop was full of customers; regulars and first timers. Explain why a certain customer was frustrated or angry.
It is important here to explain in detail the steps you took, using excellent customer service, to support the customer to find a solution to their problem.
Betting Shop Cashier Job Interview Question 5 Give an example of dealing with an angry customer?
When asked specifically about ‘angry’ customers, this means the betting shop where the cashier job has been advertised for deals with ‘angry’ customers on a regular basis.
It is important to highlight your experience of working with ‘angry’ customers: ‘In my last role, working at Big Bens Betting shop we would dealt with customers who regular placed large bets. When unsuccessful, many customers, after losing thousands of pound’s would be angry…’
Once the situation has been explained, you need to explain how you overcome this issue: ‘…When the customer became angry I would….(add in explanation; as an example this could be diffusing the situation getting a different member of staff who didn’t take the bet to answer the queries, this helped to diffuse the situation as the customer wanted to take their anger out on the person who they placed the bet with.’
Betting Shop Cashier Job Interview Question 6 Why is it important to report suspicious gambling patterns?
Next list what suspicious behavior is and what type of behavior you would look out for. Go on to explain, that once you suspect criminal behavior that you would first inform your line manager.
Ending with a real-life example helps to end this interview answer.
Betting Shop Cashier Job Interview Question 7 Do you have experience of balancing takings at the end of the day?
For most experienced cashiers, balancing the takings at the end of each shift is a day-to-day duty.
When answering this question talk about the steps you take regarding cash taking.
Initial I will check the till float amount is accurate at the start of my shift
When taking bets I check, and double, the betting slips and payments.
For large bets I inform a supervisor who will double check the amount and agree/disagree to the bet.
I never leave the till open and ensure that no other staff member uses my till.
At the end of the day I run the till receipt and check the takings before passing the cash to the betting shop manager for double checking
Betting Shop Cashier Job Interview Question 8 Give an example of working within a team?
When asked for an ‘example’ the employer is looking for a story that will highlight the skill, in this case ‘teamwork’. Ideally, the example should be based in the workplace – but doesn’t have to be.
For ‘example’ answers you can use the 4 steps below:
Set out the team task you had to perform
Explain what your part within the team was and any actions you took
Discuss how you helped other team members
State the outcome; that you achieved the task.
Betting Shop Cashier Job Interview Question 9 Why is communication a key skill in a betting shop?
In all customer service and retail job roles communication is a vital skills.
In the betting shop industry, and when working as a betting shop cashier communication is of high importance.
You can give any ‘communication’ example to show how you possess excellent communication skills, but the best example that is highly relevant to the advertised job roles is the communication when taking a bet.
Explain that when a customer places a bet, you verbally repeat their bet – which is on the betting form, and wait for their agreement. This checking and communication of taking a bet, ensures no mistakes are made and forestalls any ‘angry’ customers.
Betting Shop Cashier Job Interview Question 10 what questions do you have for us?
What are the operational hours of the business?
Which events do the majority of your customers bet on?
Do you have a number of regulars or does the shop generally get walks-in’s and new customers?
Online job interviews are more coming ever so popular with more large employers and recruitment agencies using a video platform as a time-saving device in their recruitment process.
However, video job interviews is a difficult task for any fresh recruit. There are several tips that you can implement to increase your chances of a job interview.
Be warn the interview questions may be the same but how you communicate online differs from a face to face job interview.
The Basics
We need to cover the basics.
Ok, check you have a good internet connection (you need both good upload and download speed)
Prepare your interview answers as you do with all job interviews. Not sure how to do this? Simply use the search engine of this site to find commonly asked interview questions (you can check this by sector)
You still need to dress appropriately and think about your USP your Unique Selling Point
Control the Environment
The environment for the video job interview is key. It is easy for the interviewer to become distracted by your background, interruptions and poor internet quality
You need to create a blank background. You can do this by panning the camera in on a wall you sit in front or by using a sheet to create a blank canvas
Ensure to tell your house mates not to enter the room (this seems obvious but is a common mistake) and turn of your phone
This is simple advice but this is key. A distracted interviewer doesn’t listen to your interview answer, which means you don’t get the job offer
Avoid Using Online Platforms on your Mobile Phone
Using iPad or camera phone can be a major mistake for a video interview. The small screen size of an iPad is considered too small to engage a candidate. Instead, you should use a LED monitor which is big enough to clearly show the foreground and background of the space of the candidate.
A good-sized screen will allow also you to thoroughly scrutinize the body language of the candidate which is important to analyze his behavior during the interview.
Pace Your Communication
When you practice this, and you do need to practice this technique. You need to talk twice as slow as you do in normal life and leave longer gaps between sentences.
A lot of communication is lost on a video interview. Even though the interviewer can see on the screen a large percentage of body language, gestures and facial expression (all key non-verbal communication) is lost or missed
Due to this, you need to increase your verbal communication. Watch your pace, speed, volume and increase your chance of tonality, gaps in sentences and delete any “filler” words.
The trend of conducting a video interview has become common in the corporate sector nowadays.
Conducting a video interview, however, is a difficult task for any fresh HR professional.
Nonetheless, it can be as manageable as a one-on-one interview with the right approach. Being a fresh HR professional, conducting a video interview in a professional way is one of your biggest challenges.
This write-up seeks to help the HR professionals who have a video interview lined up in the schedule and don’t know the ways to go about it. In this article, they’ll find some effective tips and techniques for conducting a video interview successfully.
Without further ado, let’s drill down some of the ways HR professionals can conduct a video interview like an expert:
Set Your Goals
No task is fruitful unless you set the goals for it and the same goes for conducting a video interview. Therefore, you first need to set the goals of your interview according to the hiring policy of your organization.
Once you do it successfully, you will be able to identify the right person who fits the job position and align with the policy of your organization.
Research About the Candidate
Before you conduct a video interview with a candidate, you should first find some information about the person. This will help you prepare your question list based on the personality, academic background and professional experience of the candidate.
Since the job history of the majority of the professionals is available onLinkedIn, you can easily jot down the most critical details about the career profile of a candidate and use them as cues while you engage in the Q & A session.
Ensure That You Have A Seamless Internet Connection
The internet connection is one of the many things that you must consider prior to conducting a video interview.
You need to make sure that your internet connection is stable and uninterrupted.
In this way, you’ll be able to converse with the candidate without irritating yourself due to internet downtime or interrupted network coverage.
Dress Up Like a True Professional
Having a video chat does not imply that you overlook your attire.
In fact, it makes it even more important to dress properly during a video interview and show your true professionalism.
Therefore, it is advisable to comply with the dress code of the company and convey the same instructions to the prospective candidate.
Keep The Distractions At Bay
Distractions are the biggest turn off when you are engaged in a video interview.
It not only diverts your attention but also puts your focus away from important parts of the interview.
Therefore, it is important to get rid of things that might interrupt your interaction with the candidate, such as cell phones, squeaky sounds, or any flashy images in the vicinity of the interview room.
Avoid Using An iPad
Using iPad can be a major mistake for a video interview.
The small screen size of an iPad is considered too small to engage a candidate. Instead, you should use a LED monitor that is big enough to clearly show the foreground and background of the space of the candidate.
A good-sized screen will allow also you to thoroughly scrutinize the body language of the candidate which is important to analyze his behavior during the interview.
The aforementioned are some of the expert tips on conducting a video interview as an HR professional. Hope they serve you as guiding principles for your next hiring appointment and help you find the best candidate for a job.
Author Bio
Scarlett Erin is Head ofhuman resource management at Assignment Star. She is also a pro academic writer and provides assignment help UK services to students all over the world. In addition, she is an active blogger and seeks it as a way to share insightful tips and advice on the matters of human resource management.
Job interviews are exciting, however bring anxiety to the job seekers at the same time. Over the years, job search process has evolved from simple face-to-face interviews to Skype interviews and from sending traditional paper CVs to visual CVs.
With several changes happening, the interview process has evolved and helped employers find the best talents for their companies. Interviews nowadays are not simply about asking, “Tell me about yourself”.
Hiring managers surprise the candidates with weird or oddball questions to see how well you think on your feet.
No matter what comes your way, to help you ace your interview, here’s more that you should know what are these oddball questions, how do employers ask them, and how to handle them. Read on…
What are oddball questions?
These questions are typically not related to your profession or job role.
These weird interview questions can talk about anything- a person, hypothetical situation, reasoning, etc., that encourages the job seeker to keep his creativity flowing.
These questions are popularly asked by MNCs to shortlist smart, enthusiastic and talented people. So, whether you are looking for a job abroad or in your home country, preparing for oddball questions is the trick to ace your job interview.
Oddball Interview question examples
Let’s take a look at some of the nerve-wracking questions:
Can you tell us why a manhole cover is always round in shape?
What was the last gift you gave someone and why did you choose it?
How will you put a giraffe in a box in three steps?
What was in your mind when you were coming for this job interview?
Why does yellow color called–‘“yellow’”?
If you get superpowers, what would you do first?
If you were an animal, which animal would you be and why?
And the list goes on…
Why do Employers Ask These Questions?
Before planning the right strategy, it is imperative to understand why hiring managers pick up such new and weird interview questions.
The simple reason is that answering such questions gives employers a chance to know more about your real thought process and confidence.
He/she wants to gauge how you handle an unexpected situation and can come up with some out-of-the-box thinking.
Everyone can easily answer the common interview questions, but impressing the recruiter with some really interesting answers is something that can land you to a great job.
How to handle these questions?
Giving a logical approach is more important than answering anything. The idea is not to jump on the conclusion and give an answer within few seconds.
In fact, there is no right or wrong answer to these weird questions. Therefore, the right drill is to take some time to think about the question and give an interesting, but a logical answer.
Oddball Interveiw Question Answers
Your answers should be based on these facts:
The employer wants to know how you react to something that comes your way unexpectedly
What’s your confidence level
Can you think out of the box
How you answer a question that has no textbook answer
Don’t take it too seriously as sometimes employers with such questions are not always looking for what is right or wrong, but how you leave an impression with your interesting answer.
So whatever you say, do come with a concept.
All the best!
About the Author:
Swati Srivastava is an avid writer who loves to pen down her ideas and professional tips for job search, finding your career goal, and working abroad. Currently she is working for Naukrigulf.com. Reach her on LinkedIn/Twitter
A bid writer specialise in collecting information about the required bid and creating a detailed proposal that explains how your organisation will be the best-suited organisation to meet the contract specifications.
In a bid writer job interview, you need to share your expertise (by quoting previous successful bids) and your bid writing and research skills.
10 Interview Questions for Bid Writer
Bid Writer Job Interview Question 1
What is your experience and key successes as a bid writer?
Bid Writer Job Interview Question 2
How do you find possible opportunities to bid for, what is your success with this?
Bid Writer Job Interview Question 3
What is your process and procedure for collectivizing relevant data for a potential bid?
Bid Writer Job Interview Question 4
Give an example of how you have questioned a client to gain relevant information for a bid proposal?
Bid Writer Job Interview Question 5
How do you prepare a presentation to deliver technical information?
Bid Writer Job Interview Question 6
Describe the steps you take from the tender to the proposal of a new bid?
Bid Writer Job Interview Question 7
What is your approach to answering the pre-qualification questionnaire?
Bid Writer Job Interview Question 8
Give an example of working with a partner, as an example a planning team, to successfully collaborate on a bid?
Bid Writer Job Interview Question 9
What steps do you take to ensure the delivery team understands your bid to ensure that they meet the contract obligations?
Bid Writer Job Interview Question 10
Do you have any questions for me?
Good questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.
A door supervisor (often referred to as a security guard) is a complex role with various duties, often depending on the type of venue you are supervising.
This is a regulated role where you will be required to have an SIA licence – many employers will require you to prove you have this qualification during the job interview process.
Your day to day duties will include the following:
managing crowds, queues and entry to venues
checking tickets, age and behaviour
patrolling inside and outside the venue
watching people’s behaviour and dealing with conflict
restraining and escorting people out of the venue
dealing with emergencies, conflict and working with the police
10 Interview Questions for Door Supervisor
Door Supervisor Job Interview Question 1
What is your experience in security and door supervision?
Give an overview of your experience as a security guard or door supervisor
State the duration of collective experience
Explain the type of venues you have worked in
Door Supervisor Job Interview Question 2
How do you monitor and assess customers?
Make this answer relevant to the job role you are applying for, giving suitable examples
Discuss how you assess a person(s) behavior as they approach the venue
Explain what questions you ask and the type of responses that would set of alarm bells
Door Supervisor Job Interview Question 3
Why do you need to cooperate successfully with the uniformed services?
Talk about collaboration with the police, PCSOs, fire service and ambulance service
Discuss how it is a collaborative approach that helps to reduce risk
Explain how you share intelligence with and from the police service
Door Supervisor Job Interview Question 4
Give an example of making a quick and decisive decision in a pressurized situation?
Use a real life example
Set the scene by explaining what happened to the lead up of an incident
Explain what decisions you took and the reason behind each decision
Door Supervisor Job Interview Question 5
Give an example of when you have used, successfully, your powers of observation and what was the outcome?
Explain (a real life experience) of general observation, and how an out-of-place visual cue made you want to investigate
Discuss what you found and how you dealt with the situation
Finally, give the positive outcome from you taking action
Door Supervisor Job Interview Question 6
Describe how you would restrain and escort customers out of the venue?
Discuss the quick response process you followed in previous roles
Focus on de-escalation techniques
Explain what you do post the restrainment of a customer
Door Supervisor Job Interview Question 7
How do you deal with a conflict to ensure it does not escalate?
Give an example such as staff rotation on a door
Explain how remaining calm and relax can defuse situations
Talk about your communication style and the positive effect this has in conflict situations
Door Supervisor Job Interview Question 8
Give an example of using excellent customer service skills?
Give an overview of your customer service skills; friendly, approachable, supportive
Explain how you supported a customer in need
Discuss the actual steps you took – give detail
Door Supervisor Job Interview Question 9
What qualifications do you hold?
List SIA badges, first aid certificates etc
Also discuss any sector specific qualifications you hold
Finally explain any none related security type qualifications you hold and how they add value, IE a L5 management qual taught you how to be door supervisor team leader
Door Supervisor Job Interview Question 10
Do you have any questions for me?
Good questions to ask interviewers at the end of the job interview include:
What type of venues do you work with
Do you have a good working relationship with the local authority and the police service
