3 Job Interview Questions

3 Videos to help you prepare for your next job interview. Preparation is key for success

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

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Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

Learn How to Structure Your Interview Answer
Interview Confidence Session – Boost Your Interview Confidence
Mock Interview – Practice and Prepare for Your Next Job Interview

Interview Question 1 – how would your colleagues describe you?

Interview Question 2 – Are you applying for other jobs?

Interview Question 3 – why should we hire you?

Interview Preparation Resources

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December 30, 2017

5 Job Interview Questions to Prepare for 2018

The new year is looming and job hunters are getting ready for fresh new jobs available in 2018

Employers in 2018 are looking for a new set of skills from their applicants. How does this effect the job interview? It means that employers will be asking a new set of interview questions in 2018

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

Sponsored Ad

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

Learn How to Structure Your Interview Answer
Interview Confidence Session – Boost Your Interview Confidence
Mock Interview – Practice and Prepare for Your Next Job Interview

Interview Question 1 – give me an example of critical thinking?

Critical thinking is one of the most desired skills in 2018. Employers recruiting in 2018 for high skilled positions will require an element of critical thinking in their roles. be prepared to answer this question by stating the situation, your approach to critical thinking and the outcome from the situation

Interview Question 2 – how will you beat global competition?

The world in 2018 is becoming smaller with competition for goods and services being on a global basis.

In 2018 job hunters will need to understand the wider competition and have strategies ready available to combat this competition. When asked about beating global competition, you need to answer with a 3 step strategy. Each step needs to build on the last and show a well thought out plan for this situation.

Interview Question 3 – are you creative?

In the list of employer desired skills, creativity and innovation, climb the ladder year on year.

You may be asked about your creativity directly or indirectly. But be sure to mention, at some point throughout the job interview, that you possess the ability to think out of the box, to create new ideas, give examples of your light-bulb moments, explain your suggestions that have made a key difference in your previous organisations and state your creativity processes

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December 3, 2017

5 Most Important Questions to Ask Yourself before a Job Interview

Job interviews require a lot of preparation but there’s one aspect that some people underestimate – self-reflection. Thinking about what you want and how you’re going to get there is one of the key aspects to being seen as a successful candidate and eventually landing your dream job.

Preparing for the questions you’re going to be asked is undoubtedly very important. The preparation, however, should also involve a number of questions you’ll have to ask yourself in advance. Here are a few of these questions.

Below you can also access 101 Interview Questions and techniques to Influence the Job Interview. Good luck with your next job interview.

Sponsored Ad

Need helping to pass your next job interview? You can book a SKYPE Interview Coaching Session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com

Learn How to Structure Your Interview Answer
Interview Confidence Session – Boost Your Interview Confidence
Mock Interview – Practice and Prepare for Your Next Job Interview

5 Most Important Questions to Ask Yourself before a Job Interview

Why am I Applying to This Particular Job?

Disappointed that you haven’t gotten your dream job right from the start, you may start sending resumes and applications automatically. You are not going to think about the reason why you’re applying to the respective job. As a result, you may end up seriously disappointed with the outcome.

Take some time to analyze the reasons for the application.

Are you desperate to start a job, any job? Do you fancy the company? Is this your dream position, the one that will help you build the career that you desire?

Any reason is acceptable when it comes to applying for a job. The reason, however, should be in line with your intrinsic motivation and desires. If you’re simply applying for a job without considering what’s important to you, chances are that you will not get fulfilment from the position for a very long time.

What do You Want to Change?

There are many reasons why people may want to leave a job. Before moving on to a new employment opportunity, you will need to do a bit of self-reflection in terms of your past occupation and what you’d like to change about it.

Some reasons for leaving a job are pretty obvious – no growth potential, poor relationships with a manager or coworkers, lack of professional challenges, lack of recognition and no opportunities to use one’s skillset are pretty obvious. In other situations, it may be a bit more difficult to pinpoint what has gone wrong.

For some people, the lack of meaningfulness in a job is a big problem. For others, the occupation does not follow their intrinsic values and beliefs. Think about the most important element that made you quit. This is the one thing you probably do not want in your new job.

Searching for a new career is all about changing something you’ve been dissatisfied with so far. People who can’t determine what they’ve been dissatisfied with will find it incredibly difficult to look for positive change in the future.

What Skills Make You Better than Other Professionals in the Field?

Some professional confidence will help you perform incredibly well during a job interview. To build that professional confidence, you need a unique selling point.

Sit down and think about the skills and personal qualities that differentiate you from your colleagues. You may even write an essay about it to organize your thoughts. Do some brainstorming and dig deep.

Don’t focus on something shallow and superficial.

Through the years, you’ve probably identified your biggest strengths. You have also developed a skillset to address the practical dimensions of being employed in a particular sector. These are the exact skills that will make it easier for you to get a job and that will need to be identified in advance.

Where do You Want to be Five Years from Now?

It’s funny that you’ll probably hear this question during at least one job interview. The question is a very important one because it reveals a lot of information about your long-term goals and ideas.

Even if you’re not asked about your future plans during a job interview, you may want to ask yourself this question.

Where do you see yourself in five years? In 10? Would career still be your primary focus or would you have the desire to start a family? Do you see yourself as an employee or a small business owner? If you manage to be honest with yourself when attempting to answer the question, you will get to apply to relevant jobs that will help for the fulfilment of that long-term dream.

Don’t be afraid to fantasize, even if your plans for the future seem outrageous at first. There’s nothing wrong with being bold and daring. You can always scale things down on the basis of your knowledge and current level of experience.

What can a Certain Company Give You in Terms of Career Development?

The final question is a bit more application-specific than the previous ones.

When applying for a job, most people explore the position and the reputation of the company that’s seeking workers. Once you have this information, ask yourself whether the respective company can give you exactly what you need.

The question goes the other way, as well. Can you give the company something valuable, something that turns you into a highly desirable candidate? If you can answer both questions, this is a match made in heaven.

Don’t hesitate to take a deep look at your professional and personal motivators before applying for a new job. Otherwise, you will suffer from some confusion that will potentially cloud your judgment. Changing your job is a major, very important step that you can’t make without the proper preparation. Unless you’re incredibly financially challenged, it’s certainly a good idea to take some time and think about your long-term goals, strengths and weaknesses before hitting the “apply” button.

Author Bio

Articles written by Laura Buckler are very easy to digest, and teach people a lot of interesting matters. Her childhood taught her that life is actually not that complicated as many people think, so she helps her peers understand that too. Follow Laura on twitter for more information.

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November 20, 2017November 19, 2020

4 Questions To Ask On Your First Day Of Work

What 4 Questions To Ask On Your First Day Of Work

The first day of a job may be intimidating, but it is also an invaluable opportunity for learning. This is the perfect chance for you to meet and stand true to the expectations of your employer. In order to prove that you were indeed the best candidate, you have to ask the right questions. These questions are what could help you smoothly transition into your new work life.

If you’re confused about which question to ask for the best impression, we can help you out. You would find a list of questions below that can help you greatly as well as impress your boss and coworkers:

1. What To Focus On

When you and your manager start working together, you need to know what his expectations are. Don’t just start working on assumptions, even if you’ve been in a similar position before. Every workplace operates differently. Being a newbie, you may not be given certain responsibilities until you prove yourself as a reliable and trustworthy worker.

On the other hand, you need to take some initiative and ask what you’re supposed to do. Sitting like a robot waiting to be given instructions is again not the best way to meet expectations. Show that you can be part of a team to both the HR department and your manager. Stay active, alert, and on the go.

2. Who To Meet

Being in a workplace means you have to go to certain people in order to get certain jobs done. You hence need to know whose signatures are required on documents; whom you need to see about your schedule, and so on.

Additionally, you could also ask HR or your manager about the main people you need to know in order to stabilize your position. There are always a few key players who can best guide you around your new job, even if they’re not in the senior most positions. At this point, you can foster the relationships that would best help you advance in your new workplace. This would spur your career to new heights much more quickly than otherwise.

3. The Second In Command

There may be days, weeks, or even months when your manager is not on duty. Times like these could be a hassle, especially for the new person. Even if the manager is present for the day, he would have several meeting or conferences to attend. In such cases, who do you report to? You may run into a problem at any time or have to take permission for something. Doing it your way when the manager is not there may cause a lot of snags and conflicts later on.

Plus, having someone to guide you in the first few weeks at least is a huge way of relieving the stress upon you. This is the time when you have to get your bearing, so the more support you have the better.

This would help you to remain in a clear and calm state of mind, and not become disorganized in the beginning. Hence, the rest of your time with this company would be smooth sailing by consequence.

4 How To Communicate

Your office network may have its own LAN, or they may prefer to use a more generic form of an email. Whichever the case, you need to ask around and find out how to get your voice heard. It may or may not be appropriate to reply to an email from your manager at times. For instance, if you have a problem with the meeting time, you may have to take it up in person. Then again, many offices rely on electronic communication for the best and most inclusive discussions.

Wrap-Up…

You may have a chance to ask these questions on the first day of your job. Even if you don’t, ask your manager or a superior for a few minutes of their time. Jot down any other burning question you may have so that you can get your answers all in one go with wasting too much time.

Author Bio

Teresia Clark is an Educator, Career Counselor, and a Blogger. In addition, she is known as a credible source for students who think “Can anyone do my assignment for me?” In her blogs, she discusses various topics related to education, career management, and professional life. She is a technology buff and has a collection of gadgets that she uses for different purposes.

November 20, 2017November 19, 2020

4 Insightful Tips To Get Hired When You’re Over 40!

As we get older, our skills and mindsets generally tend to get a little old-fashioned. This, along with several other reasons, is why companies don’t usually prefer hiring older candidates. While their reservations are not unfounded, it’s a pity if one is held back in their career due to their age.

Age discrimination, however, is just as dangerous and almost as nonsensical as the racial and gender kind. If you’re facing this situation or in fear of facing it, here’s how to bag a good job at the age of 40 or over:

1. Show Your Tech Literacy

One of the major excuses employers give for not hiring older workers is that they’re not too good with technology. You know that you can learn all about the latest updates and social media trends. Hence, brush up on your knowledge and practices related to technology before you go in for that interview. Add your acquired skill to your resume, and show your potential employers that they’ve got nothing to worry about.

You should also consider starting a blog and publicize it as much as possible. Keep it updated so that those who interview you could see your technological know-how much more easily. To be an even bigger catch for your future employers, fill the blog with content that is connected to your field. For instance, if you are applying for a teaching job, have your blog full of the subject you are most interested in, as well as some posts on education in general.

2. Show Them How Advanced You Are

Being up to date on technological advancements is only one aspect of a job. Employers are looking for workers that are forward-thinking, innovative, and quick to think of new solutions. Show them that you’re a good candidate for such jobs by letting them know how open you are to the modern world. You can do this by being very active on social media, documenting your vast travels, and generally being creative. All this would come together to show how dynamic and exciting an addition you would be to your workplace of choice.

Keep in mind that it’s not just about your age, but also the generation you belong to. There’s a generation gap even between siblings who are less than a decade apart in age. Hence, you should have an open mind and be ready to take on new challenges and new ways of living without judgment.

3. Eat Healthy And Exercise

Being first is not the end of the world, but you simply should not be eating like teenagers do. Your metabolism is slowing down, as well as other functions of your body. Acknowledge this part of your life, but then take the steps necessary for dealing with it. Older employees also prevent more health problems, which is actually a logical reason for employers preferring a younger age slot.

However, if you start leading a healthy lifestyle, you can show your potential employers that you’re not such a huge risk. A wheezing candidate for any job would make interviews and hiring agencies to think twice. On the other hand, an older person who looks to be in the best of health would not give rise to such worries.

You don’t have to make any drastic changes here or even break the bank to get a gym membership. However, running/walking every day, getting fresh air, doing yoga/Zumba, and eating right could do wonders in a month or so.

Wrap-Up…

While older workers may face certain hurdles in getting a job, they can prove themselves worthy of the risk. In fact, most of the objections towards workers over 40 are baseless and unfair. We can’t change the system in the short term, but we can consider working around it.

Author Bio

Jaelyn Arias is a passionate Blogger and an Educator. Apart from being a pro blogger, she is also involved in coursework help UK. In addition, she also guides fresh graduates about career management.

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November 20, 2017November 19, 2020

Can You Overcome Job Interview Nerves?

Overcome Job Interview Nerves?

Did you know that the job interview is often voted as the number one fear for Americans and Brits alike?

Do you need to be charismatic to pass a job interview?

You don’t need to be super confident to win the job interview, but having fears and anxieties during the recruitment process will lead to you missing out on the chance to increase your salary, a chance to move up a step on the career ladder, in short, the chance to pass the job interview.

How to overcome interview nerves – Practice and Strategies

Most people only spend around 45 minutes preparing for a job interview.

Whereas, interview professionals spend around 4-5 hours preparing, as they know that a successful job interview can be life-changing – how long do you, on average, spend preparing for your job interview?

The first way to increase your interview confidence is to use job interview answer strategies. Having a strategy is like having a plan; with a plan, you feel more in control and feeling in control equals confidence.

A job interview strategy allows you to answer those curve ball interview questions with ease. Imagine you get asked one of the most common asked questions in interviews:

The most commonly asked Job Interview Question.

“Tell me about your (add industry; example – sales management) experience?”

This question, normally asked at the beginning of an interview, gives you the opportunity to deliver a short statement about your experiences and skills relevant to the job position you are applying for. But most people struggle to answer this question with confidence (which makes the rest of the interview go downhill) because they have no strategy.

With a simple strategy, you can answer with all interview questions with ease, as you focus on the strategy not what you are saying. The mind shift in focus creates confidence.

The strategy for (most) interview questions is ‘ADS.’

Answer, Detail, Summary – following this strategy, you will answer the interview question straight away by using a confirmation statement, next you give detail (often in the form of a story/experience) which highlights either your experience or your unique selling point, before finally summarising your interview answer (reaffirming your selling point)

With all interview questions the employer is looking for a key skill or experience (to check if you are suitable for the position in their organisation) The interviewer with opening job interview questions want to know if you have the generic experience and skills for this role, the following questions will help undercover specific required skills.

Answer – give the duration of time in this industry “I have worked in X sector for 15 years…” then state several achievements to highlight your competencies “….during this time I have achieved Y and Z…”
Detail – start a story or state an experience to create an emotionally based interview answer “….I did by (add story)…” or “an example of this was when I ….”
Summarise – sum up the whole interview answer “….This is why I’m applying for the advertised position, with my 15 years experience and my ability to Y and Z, I know I will be asset to your organisation” to reconfirm your unique selling point.

Remember a strategy gives you confidence, a platform and a plan to rely on when feeling nervous.

Job Interview Fear Destroying Technique.

The process of understanding how job interveiw anxiety works can be complicated but put simply;

When you are nervous, your heart beats erratically, this erratic heartbeat sends a signal to the amygdala part of your brain. This signal fires of the flight, fight or freeze response. In this state your mind works differently, your logical part of your brain shuts down and you respond automatically – this is why you forget your well planned job interview answers during the job interview.

For more information on how you can control your mind read this book Evolve the Mind

Control Interview Anxiety.

To control this reaction all you need to do is control your breathing – as this sends the opposite signal to your brain. To be in control you need to breath rhythmically.

Breath in for 4 seconds
Hold the breath for 3 seconds
Breath out for 8 seconds (a long strong breath)
Repeat until you feel relaxed

Rhythmic breathing changes your hart rate and sends more oxygen to your brain helping you to create a state of relaxation. This is key because the most charismatic interviewees are those who come across controlled and relaxed.

The Job Interview Power Game

People become afraid when intimidated by others.

The job interview is often, unintentionally (with some high powered job interviews – intentionally) a power play. In a one to one situation, there is always a power game where one person is more in control then the other; we often take our lead from this power person without being aware of it.

In the job interview you need to be in charge. To become more powerful you can show your authority for your sector by stating information about the sector that other people aren’t aware of (a quick google search can help you uncover some interesting facts about your niche) or become an industry expert.

The person power play is a barrier to interview confidence, the person power play is when you react differently to different people in the same situation; if you see someone s intimidating you will feel intimidated.

Feel more confident in a job interview.

First, you need to dress to impress, everything about you has to shout power.

Secondly, and more importantly, you need to look for those little things that will show you at the interview is human: look for scuffed shoes, dandruff, loose buttons on shirts or a dirty office. By finding things that diminish the feeling of power from the interviewer you will feel more relaxed – the best state for a job interview

The power game is simple but has a massive psychological impact on your job interview and the job interview outcome

Conclusion

Many people are afraid of job interviews. The truth is if you prepare for your job interview, by predicting the job interview questions, you can easily prepare your job interview answers.

If your job interview answers highlight your unique selling point, are stated in the positive and are said in a confident manner, then you can influence the job interview to increase job offer.

The techniques stated above are simple and easy to implement. They will help you to control your state creating a state of confidence that allows you to sell yourself while remembering your key selling points.

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November 7, 2017November 19, 2020

How To Hire For C-Level Position?

Hire For C-Level Position?

C-level has broadly used a term that refers to the most senior positions of an organization. These are considered as the most senior executives and decision-makers. These job titles start with C that is Chief Executive officer, Chief Financial Officer, and Chief Operations Officer, etc., and collectively known as C-level executives.

These positions are considered in terms of a most influential group of an organization. This point of the organization is impossible to be reached without exceptional leadership skills. There are many crucial roles that are played by the C-level executives. Every C-level position runs its separate department such as Chief Financial Officer is the head of overall financial decision-making, transactions, investment, portfolio management, and investment research. Unlike these responsibilities, Chief Operations Officers is responsible for entire operational activities in the organization. Similarly, every C-level executive is the head of its respective department and massive accountability and responsibility fall under every C-level position.

The success and failure of the organizations lie under a decision taken by these top executives. Being a member of the C-level position, an executive makes sure that strategies are aligned with the established plans and policies that may lead to the overall success or failure of the organization. This important C-level executive recommends that the hiring process should be extensively refined and filtered. There are some recommendations on how this position can be efficiently filled;

Set Objectives To For Hiring

C-level positions demand extreme costs and sometimes demands to share in an organization. Before HR department starts the hiring process, they should clearly identify what an organization is specifically looking for, and what specifications an ideal candidate should possess in terms of education, experience, expertise, and skills.

Fitness And Suitability With The Business

When a company starts to hire a C-level executive, the hiring team must make sure that the company’s culture, size, and sector would not be a hindrance to the executive’s success. One illustration to this would be that the CEO of a company with lesser employees has a very diverse role from the CEO of a company with thousands of employees. Whatever the size and strength of a company are, it is crucial that the executive specifies he or she can work well in the company’s environment and working conditions.

Internal Searching

Identify if any current employee who can fulfill and fit the requirements of the position. It has been seen as an increasing trend that mostly in large companies C-Level position is filled from an external source rather than promoting middle or top managers to the C-level positions. It is suggested that if a company is pursuing a great corporate culture and exceptional and experienced employee expertise since its inception, the company should give top preference to fill the C-level position from an internal source because culture is hard to learn and followed.

Check For References Listed

It is important to highlight that C-level position sets the foundations for the company. A company should never underrate the recommendations that are given by the references. A company should analyze and check for every reference that has been listed by an applicant. References are the persons that have been working with an applicant over a long span of time and can easily shed a light on candidate’s expertise, skills, and personal characteristics.

Collaborative Hiring Process

If a company is aiming to hire a C-level executive from an external source, it is suggested that hiring process should closely engage the employees that will be working as a subordinate under that executive. If they are not involved in the decision, it could significantly cause a considerable amount of tension inside the department. In addition to it, company’s employees will be able to speak directly to their team’s objectives, complications, and procedures.

Gradual Process And Trust Development

Ultimately, a position should be fulfilled if a company has clearly identified and analyzed the need of the company. Specifically, check if the position is realistically required to be filled because organization’s money is earned with the ultimate hard work and its equity and money should not be wasted. The hiring team should spend a well amount of time for the search of most suitable and expert C-level executive for the company.

While launching a hiring process the company should design interviews, tests, and discussion agendas. This step will set the benchmark for the selection of the best candidate. The company should make sure that it has formed the metrics of success for the position, and the scaling for the interview session because this will also help an executive for the better evaluation of the job fitness and suitability.

About the Writer:

Alison Ceres is a Head of Human Resource Management at Dissertation Works. She has done her masters in human resource management. For her in-depth insights into HR affairs, she uses blogging to share her thoughts.

November 6, 2017December 5, 2020

Aristotles Teaches How To Persuasion in a Job Interview

Aristotle’s Persuasion Technique

Persuasion is the goal of the job interview.

In the job interview, you need to influence, persuade and motivate through the answers of your job interview answers. You naturally persuade all the time, through the words you say and how you say these words. The problem is you may persuade people not to recruit rather than persuade them to offer you the desired job position.

Aristotle was a master of the persuasive language. We have taken the leanings of Aristotle’s rhetoric and made it relevant to the job interview.

Ethos, Pathos, Logos

Ethos is your character, how you come across to the interviewer. In a job interview, you need to be seen as credible, an authority. If the job interviewer believes in you, they will listen to you, if they listen to you, they will want to buy you (offer you the position) Aristotle said “We believe good men more fully and more readily than others.”

An example of an ethical appeal: “What I have learned from working in this industry for over 28 years is…” Your duration of experience has a direct path to your Ethos.

Pathos creates an emotional response from the interview panel. In the job interview situation, you need to appeal directly to the interviewer’s emotions. The great interviewee controllers the employer’s emotions throughout the job interview, taking them on an emotional roller coaster.

An example of an emotional interview answer is “have you ever been in a situation when a multi-pound deal was just about to be lost….what I did to turn things around was…” By getting an employer to imagine/remember a negative situation stirs up their negative emotions, before you create a positive emotional pull, by explaining your positive outcome.

Logos is a way to use logic; reasoning, data, statistics and even debates and arguments. Imagery creates an emotional pull, logos allows you to give the facts to back up the story. “This technique increased profit by 35%..” “9 out of 10 people benefited from X”

October 30, 2017November 19, 2020

8 Job Interview Questions for Any Customer Service Job Interview

Customer Service Job Interview

Customer service positions are more in demand than ever before. Why? Automation.

More and more customer service roles such as retail positions, garage jobs and generic customer service roles are completed by machines and online automated systems. This means that more people are applying for the same position – competition is high for each customer service role.

The good news is…many customer service applicants don’t practice for their job. They rarely practice job interview techniques, they rarely prepare interview answers, and they never think to sell themselves.

This article will teach you to be ready for your next customer service job interview.

The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.

This article will help you to prepare and to pass your next job interview in 2 separate ways.

1. You will learn 8 common asked interview questions for a customer service position

2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss )

Customer Service Job Interview Questions

Job Interview Question 1:

“What experience do you have in customer service?”

In all customer service job interviews you will be asked, often at the interview start, to summarize your experience in customer service roles. There are a couple of key elements that you need to discuss during the job interview. Everything you say here has to be told from a positive perspective.

Summarise your experience and have a focus on the key skills required for this position;

Customer service skills – how you make customers feel special
To communicate with different people, while building rapport
Able to up-sell, increase loyalty card membership and promote special offers
To turnaround angry customers into complaint customers
IT skills, use of retail technology

Job Interview Question 2:

“What would you say to an angry customer to make them stay loyal to the firm?”

Customer service example questions are common in customer service job interviews.

Most interviewees answer how they would listen to a customer and help to solve their problem. What you need to say when answering this interview question, to stand out, is a sentence about the situation.

Don’t just say the customer was angry, instead give detail of the circumstances (this was the interviewer will visualize the potential problem)

For situational job interview questions, answer using a real-life story or example

state the situation – why the customer was angry/difficult
explain how you remain calm and how this calmed down the customer
discuss what you did to support the customer while following processes and procedure
explain the outcome of the situation *ensure this is positive

Job Interview Question 3:

“Give an example of when you have up-sold to a customer?”

Up-selling in many customer service roles is a key job criteria. Employers want customer service staff to sell without selling. Your example here is when you have an up-sold to a customer by being friendly. A good example to use is selling customer loyalty cards/store cards. The reason why this example is strong is because you are getting a customer for life (or for as long as they keep the store card) which means the sales keep coming.

Job Interview Question 4:

“How do you make a customer relax?”

Many customers are wary of salespeople and customer service staff as they believe they are out to steal from them. Employers know this and want to employ staff who understand how to make a customer relax. This situation arises in situations when you as a customer service staff member doesn’t have a goal to sell.

Your example, which you should use when answering this type of interview question, should cover:

how you listen patiently to the customer
your approach – friendly and professional
your attitude/manner
the totality of you use to create the feeling of relaxation
how you communicate

Job Interview Question 5:

“Give an example of how you have supported customers with disabilities?”

This question is commonly asked only in certain customer service niches, often a company that offers a service to the general public (not retail)

When answering a question about supporting customers with disabilities include how you checked what support they required, how you informed other staff members and if there is any additional information you need to be aware of

Job Interview Question 6:

“Why should we employ you?”

Think again about the job specification and the skills needed for this role.

Have a paragraph prepared highlighting how you will be able to complete the customer service duties and what you can bring to the team. Talk about your work ethic, your passion, your natural qualities – being able to relate to others, your friendly manner and your natural rapport building skills.

For customer service roles with a sales aspect, you need to discuss your ability to sell and meet targets. Always think about the job criteria and use these criteria as part of your job interview answer.

Job Interview Question 7:

“Do you know anything about this organisation?”

Often one of the first questions you will be asked during the customer service interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for.

It also shows the employer that you think ahead and carries out research. Answer this question with:

The length the organisation has been operating for.
How the company started
What services/products the company offers
Where they are going (have they won any new contracts)
All this information is normally found on the internet; on the company home page or about us page.

Job Interview Question 8:

“Do you have any questions for me?”

Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.

October 25, 2017November 19, 2020

Job Interview Questions You Need to Prepare For

How to prepare for the job interview questions

Do you have a job interview date fast approaching?

Are the fears starting to rise? How much help would it be if you knew what questions you were going to be asked? If you knew the interview questions, could you prepare better interview answers?

Of course, you could. Predicting interview questions is easy. Generally in the job interview, you will be asked around 6-10 interview questions. You will be asked some commonly asked interview questions, which I will share below, and you will be asked some specific job interview questions relating to the position you are applying for. Below, I will explain how you can figure out what these questions will be.

This article will help you prepare for a successful job interview outcome.

Job Interview Questions You Need to Prepare for

So let’s start with the commonly asked interview questions. These are the job interview questions that you will be asked in every job interview. The examples below will in the reality of a real job interview be worded differently, but the meaning will be the same.

Job Interview Question 1 “Tell me about yourself?”

At every job interview, you be asked an opening question “Why did you apply for this job?” “What is your experience in this field?” “Tell me about yourself?” that asks for a summary of you and your experience.

You need to prepare a strong opening statement that will highlight your skills, talent, unique selling point and of course your experience in the sector. With this being the first job interview question you have been asked, you need to answer this question with confidence. To answer these opening questions, start by explaining your total years in the industry, your key achievements and one of your unique selling points.

What you are doing here is making it clear that you have the required criteria for the position, but that you also have something additional, something that makes you stand out.

Job Interview – example questions

The second section of the job interview is where you will be asked to give examples of the key skills required for the position. This is the competency section.

To answer these job interview questions you first need to set the scene. Explain the situation, goal or objective to ensure the interviewer understands the importance of the situation. Next explain the actions you took to achieve the required outcome. The best way to deliver this is by explaining three things your undertook that had a positive impact on the outcome. Finally, summarize what you did and state the successful outcome.

Interview End

At the end of the job interview, you will always be asked if you have any questions that you would like to ask them? To stand out you need to ask intriguing questions.

Here are a few examples

“what made you pick this job?”
“describe the best day in your job?”
“what do you like about working here?”
“how did you gain your role here?”
“what will you achieve in the next 2 years?”