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Common Asked Retail Questions

 

Retail is one of the biggest industries in the UK, recruiting entry-level to senior leadership staff, with lots of opportunities for progression for motivated employees.

 

This article will give you the commonly asked job interview questions in retail (sales staff, check out operators)

By understanding the job interview structure and by knowing the commonly asked retail questions you can easily prepare for a winning job interview, securing you the job.

On average you will be interviewing against  10 other applicants (also be aware that many large retail organisations will first host a group interview selection day)

 

dealing with criticise

Common Asked Retail Job Interview Questions 

  1. Can you tell me about your retail experience?

This retail question is asked for two reasons; 1 it is an open question to get you talking/feeling relax. 2 to gain a general overview of your potential as an employee

Answer this question by summarising your retail experience and state your unique selling point

2.  What is do you know about this organisation?

This question is rarely asked in other industries but is still a commonly asked interview question in the retail industry.

The reason is, retail companies have a brand, a brand that the customer buys into. They are looking for staff that fit this brand, staff that believe in the brand and staff that have a passion for what they sell.

If you know (and are enthusiastic) about the brand you will sell more goods

3. What does customer service mean to you?

You may be asked several customer services related interview questions. The customer is king, as the old saying goes.

If an interviewer asked this question then you are applying for a retail company that values its customers. Many retail companies will want to build a relationship with their customer base as this increase customer loyalty which increases sales

You need to answer this question by explaining how the employee’s customer service skills have a direct impact on sales because customer service increase sales as we have described above

4. Give an example of when you have turned around an angry customer?

A typical customer related job interview question for most retail job interviews. The approach here is simple; first, make it easy for the interviewer to understand the situation – so many interviewees miss this section of the interview question strategy.

Explain in one or two sentences what happened, the reason the customer was unhappy.

Next, give 3 actions you took to resolve this situation and finally explain the positive outcome, often the best perspective for this part of this strategy is to tell it from the customer’s point of view

5. How would you have a positive effect on your colleagues and team? 

A big part of the job applicants’ job criteria is to have the ability to work as part of a close-knit team. You will be asked one way or another about your ability to work within a team.

Start this answer by simply explaining how you enjoy working as part of a team. Now you have ticked this box you need to give a real-life example. A good frame for this job interview answer is to give a helper perspective.

Describe how a colleague was having a problem and how this problem affected the output of the whole team. Go on to describe how you took action and explain the action you took. Follow this up with the positive outcome focusing on how the whole team benefited from your quick actions

6. What would you do if you saw a co-worker being rude to a customer?

Retail job interviews are full of “what if..” questions, often relating to teamwork and/or customer service.

A good way to approach the what-if question is to state how this has happened to you, before going on to explain how you handled the situation.

Again like the questions above, state the situation, the actions you took and the positive outcome you achieved.

7. If a customer brought a product and wanted a refund what would you do? 

Another example of the “what if” question.

To approach customer service questions, think about the situation from the customer’s perspective. What service would you want to receive in this situation?

Start by explaining how good customer service is important to you and how good customer service has a positive impact on the profit of the organization – this shows you understand the business as well as the customer service side of things

A reference that you would follow the companies processes and procedures but no matter what they are you would make the customer feel valued and listened to.

8. Do you have any questions for me?

A guaranteed question is the “do you have any questions for me?” question. And your answer should be YES! Always ask a question. Good questions to ask in retail job interviews are;

  • are you looking to expand
  • what is your approach to customer service
  • how do you develop staff
  • what is the team like
  • what is the best part of your day

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7 Trade Careers That Don’t Require a Degree

7 Trade Careers That Don’t Require a Degree

 

 

Interview Preparation Resources

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Land That Job You’ve Always Wanted with These Essential Interview Tips
	


	
	

		




 


Your resume gets you in the door, but the interview seals the deal. A job interview can be a nerve-wracking experience for even the most extroverted, confident of applicants. But if you go into it prepared and looking and feeling great, you have no reason to worry. If you know why you want the job and why you’re the right person for the job, your interviewer will see that. Here are some tips to ensure you nail your interview.


 




Run a background check — on yourself


Thanks to the wonders of our digital age, it seems that most of recorded history is available through an online search — and that includes your history. Most potential employers search the web for potential candidates using search engines and social media, so beat them to the punch so you know what’s out there. If you learn from your research that there is anything libelous floating around on the internet about you, you may want to consider working with a reputation management firm. This is a team of legal and analytical specialists who can track down the identity of whoever is publishing false and damaging information about you, and take action accordingly. Ideally, this would be done before you start sending out your resume, but if there is anything potentially harmful about you posted online, be sure to address it before agreeing to an interview.


 


Even if that search comes back clear, you still have some work to do. Polish up your LinkedIn profile so you can dazzle HR teams before you even walk through the door, and set social accounts like Facebook, Instagram, and Twitter to private mode. Most of us have at least one regrettable photo or posting we wouldn’t want anyone in our professional circles to see, so avoid the issue by kicking up your privacy settings.


 




Do your research


Part of being a successful job applicant is being able to articulate why you’re the right fit for a particular job at a particular company, not just why you’d be good for the job. Being able to mesh with the vision and workplace culture of the specific company is vital. That’s why you must start any interview by thoroughly researching to company. The Balance suggests checking employer review sites, including Glassdoor and the company’s own website.  


Practice the typical questions


It’s not worth preparing for off-the-wall interview questions. You can’t possibly predict them. You can, however, prepare for the classics. These include, but are not limited to, questions about your strengths and weaknesses, times you solved a problem, your last job, and where you see yourself in the future. You can’t prepare for everything, but you can get a handle on how you plan to answer basic inquiries. 


Dress (and style) to impress


It’s hard to overcome a bad first impression, and a good first impression can help carry you over any minor mistakes. Grooming and personal hygiene play a huge role in that. It’s not that the majority of interviewers only want to hire pretty people dressed in fancy clothing. The main reasons you’re focusing on looking great are that it will boost your confidence and help you perform better, and it shows that you’re serious about the process. 


 


Interview questions and answers


 


Don’t be afraid to answer technical questions


If you’re interviewing for a job that requires specific expertise (and you probably are), you may field some technical questions — your interviewer trying to test you a little bit. Don’t shy away from answering these, even if you don’t 100 percent know the answer. Most of the time, they are testing the process, not the answer. As one top recruiter says, “Try to work your way through the question as much as you can. Your thought process is often more important than answering correctly, so tell them what you’re thinking.”


Ask your own questions


Asking your own questions — whether about salary range, work environment, long-term goals, company mobility, etc. — shows that you are engaged. It’s important to come across as genuinely interested in more than just landing a job and getting paid.


Follow up


Don’t just go home and wait for a phone call. Sure, the interviewer probably said, “We’ll let you know,” or something to that effect, but what they really meant was, “I want to see if you truly want this job.” A call is nice, but an email will suffice. Thank them for their time, the opportunity to interview, and ask if there’s anything more you can do to show them you are the best person for the job. 


Ultimately, you should remember this about all stages of the process: before the interview, research and practice; during the interview, be honest, forthcoming and highly engaged; and after the interview, follow up. That dream job is within your grasp. Ace your interview, and it’s yours!


 


 


Interview Preparation Resources



 


 


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Should You Keep Your Social Media Accounts Public When Looking for a New Job?
	


	
	

		
Should You Keep Your Social Media Accounts Public When Looking for a New Job?


 


Social media has long since proven itself to have a bigger utility than posting pictures of dogs and following celebrities, and also a bigger influence in our ‘’offline’’ lives if such a distinction still even exists in our day and age. Few things can be more powerful of a self-promotional tool than social media, as recruiters are turning to websites such as Facebook and Instagram to seek fresh blood for their companies.


 


According to an article published by Career Builder, 37 % of companies have made hires using social media websites, a number high enough to make any sensible person whip out their phones and delete all video and photo evidence of their drunken shenanigans. Speaking of which, at this point in our conversation, you are probably wondering if and how you should curate your social media profiles to make a good impression on potential employers. Fortunately for everybody involved, we have a few suggestions in this sense. 


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You can book an interview coaching session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.com




Have A Complete and Relevant Profile 


As ambiguous as this might sound, having a complete and relevant profile is ideal if you want companies to turn to your social media portals for recruitments. If you are using Linkedin, for example, make sure your profile is filled with all the relevant information necessary to attract legitimate employers – complete employment history, education, and any skills related to your job, and do not forget to include a pretty headshot for good measure. Try to think through the eyes of a recruiter and the fact that they go through literally hundreds of resumes each year. Plus, there is nothing more frustrating than eyeing a resume and finding out that it is a half-written mess filled with irrelevant information.


Upload A Quality Photo of Yourself 


If you are like everybody else, you might be tempted to upload a decent selfie of yourself on your Linkedin profile and call it a day. As subjective as this concept might be (the concept of a decent photo), as long as it looks slightly professional (and no, a background featuring Disneyland rides does not count), recruiters will appreciate the effort that you have put into the creation of your profile and take it into account. Nobody is saying you should dress like those people in 1850’s family photographs – sporting a business casual attire should suffice. 


Keep Your Social Media Profiles Professional


Remember the drunken shenanigans we have mentioned during the introduction? Truth be told, nothing is truly private on the internet in our day and age. No matter how careful you are, some personal information (damning or not) will slip through the cracks. While there is nothing much you can do about this, what you can do is curate the personal information as much as possible. 


What we mean here is you should strike a balance between pictures of you taking shots with your friends from four years ago when you were still in college, and photos of yourself in less-damning (in the eyes of recruiters, at least) situations. Or, at the very least, try to keep said photos under intense scrutiny, in friend-only security settings.


 


 




Highlight the Skills That You Know Will Attract Employers 

When it comes to your career history, you should be very wary about what to include in your profiles and what to highlight. Recruiters do not need to know about how your organized the office fantasy football competition (or maybe they do, maybe they have watched The League and are big fans). Instead of adding skills and accomplishments that are unrelated to your career, try putting an emphasis on the goals that you have met, and prove them with real examples. For examples, ‘’I have delivered x deadline in y ahead of schedule’’, or ‘’By doing x task, I have eliminated y micromanagement issue for the company and improved efficiency’’. 


Keep your Connections Focused on Your Career 


Getting requests from your old roommate from college or buddies from high school is to be expected on every social media portal, but when it comes to Linkedin, you want to make sure that the majority of your connections are either in your career cohort, or at least professionals from a wide variety of fields. This will give potential employers the impression that you have your ‘’ear to the ground’’ and that you are constantly connected to your niche, and will become very helpful if you are applying for a job that requires you have an extensive network of contacts or is focused on good old–fashioned networking (as much as we dread it).


Make sure To Update Your Profile Frequently 


If you have already made the effort of signing up to multiple social media platform, do not just let them collect dust. Staying active and engaged on all the social media sites you have joined is key if you want to attract the attention of employers. Nailed a new job? Update the profile. Got a promotion? Upload the new title. Finished a Master’s Degree in Arts and Crafts? Post that update as well. If you hold an important role in a particular company, you do not want a profile that says you still work at that shady McDonald’s near your college campus. Plus, updating your profile when ‘’required’’ will show recruiters that you care about your reputation and online presence. 


 


Interview questions and answers


 


Join Career-Specific Groups 


As obnoxious and annoying as it might be, social media is virtually brimming of great groups that can connect you with job seekers and offer industry-specific information. If you work in marketing, for example, join groups catered specifically toward this niche. If you work in a more creative field (graphic design, content writing and so on and so forth), join online groups created for these jobs.


Remember that the groups that you have joined are visible somewhere on your Facebook profile, so try to keep communities dedicated to cat videos and dogs in unusual situations to a minimum. Nobody is saying you should keep your social media profiles focused solely on your career (we are not robots, after all), but it is still a factor worth considering. The last thing you want is recruiters judging your skills and value based on you frequenting groups dedicated to edgy and nihilistic memes. 


Conclusion 


If you are wondering whether or not you should keep your social media profiles open while looking for a job, the short answer is yes. The long answer, on the other hand, is more complicated than that. You should keep it open, but take great care on which personality quirks and interests slip through the cracks, and maintain them as professional looking as possible. Nobody is saying you should inhibit every facet of your personality, but keep in mind that the recruiter will see only what is on the surface and may not have the opportunity to get to know the real you. 


 


 


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5 Interview Strategies for Introverts
	


	
	

		
 5 Interview Strategies for Introverts


 Interviewing for your dream job can be intimidating. To get the best outcomes, there are some steps you must follow. Being you is all that matters, but you cannot walk in with a braggy attitude and except to be nominated for the position; and you cannot keep your head down and avoid conflict either. There are some lines that should not be crossed and some tips to be aware of when interviewing.


Introverts have a hard time making a long-lasting impression. Overthinking might become unbearable and for some, even intolerable. Some people might get lost during the interview and blackout. Being nervous and stressed out about God knows what reason does not help either. If you are an introvert, here are some techniques that might help you focus.


 


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You can book an interview coaching session and/or a Mock Interview with an interview coach by e-mailing employmentking@gmail.comjob interview1. Map Out a Plan Beforehand


Before the day of the interview, map out a well-designed plan. Being in control of what happens will make everything easier for you. Focusing on a strategy is a good method to get rid of unwanted stress. Here is an example (of course, you can plan your days as you want, but that’s how I’d do it!):


• For at least one week before the interview, practice speaking. I know that this sounds terrifying for an introvert, but trust me – the more you practice, the better you become. When shopping, talk to a random person at the supermarket; when a colleague asks you something, ask them out for lunch and conversate; become inherently interested in what other people have to say.


• Two days before the interview, research the company well and come up with specific questions – make phone calls, stalk them on social media, ask a friend, do whatever you find necessary to have as much info about them as you can (nothing must surprise you when interviewing!).


• One day before the interview, try to relax. Even if you have work to do in the morning, take 20 minutes right after you wake up to meditate. Then work! In the afternoon, leave some time for yourself again to do what you like – go for a run, bike, or have a chat with a close friend.


• One night before the interview, read the questions you’ve prepared again. Meditate again if it fits you. Then sleep tight and wake up smiling!


• The day of the interview: BE CONFIDENT. You are prepared. You’re going to nail it!


2. Be Opened to Small Talk


Us, introverts, hate small talk – why would people talk randomly about random stuff? I totally understand your concern. But we must accept society as it is, and most of the times, do what’s required. A little bit of small talk won’t kill you. Here are some tips on how to survive it:


• Remember that the anxiety you’re feeling is not a threat, it’s an experience!

• Don’t force yourself to be in the spotlight – if you are an introvert, you are an introvert, full stop. Accept it, embrace it, love yourself!


• Try to answer questions integrally – when someone asks, “how are you?” tell them! Don’t say “good, how are you?” Tell them about your day, about your night, about your lifestyle – anything that pops up into your mind.


• Ask questions in return – after you’ve opened up to one person, ask them about their life. How are they doing? How was their day? How was their night? Be interested in others! You got the point?


• After ending a conversation, take mental notes of what could’ve gone better and improve your small talk skills with every dialogue you have!


 




3. The First and Last Impressions Matter


Clara Johnson, writer at a professional assignment writing service and life coach, shares her opinion. “Studies have shown that people who look confident become confident! If you have a strong hand shake and a straight posture as soon as you walk into the room, the recruiter will definitely notice your self-assured attitude.”


Another thing to remember is that you want to end the interview in a pleasant way. Show them you are made for the job until the end! Leave the room keeping the same straight posture, smile, and let them know you are truly interested. Shake hands again, be formal, but keep it natural.


4. Keep a Casual Tone


Your tone should match your recruiter’s. If you have a high-pitched tone, you’ll seem exhaustingly nervous. If you have a low-pitched tone, you’ll seem bored and unenthusiastic. Try to keep it somewhere between! I must highlight again: if you cannot figure that out on your own, match your interviewer’s voice.


 


Interview questions and answers


 


 


5. Tell Them the Truth


I know you might not consider this the best choice right now but trust me: admitting that you are an introvert will make them like you more. Not everyone has the courage to own up to their weaknesses. Many people brag about their qualities when interviewed, yet when they’re asked, “what’s your biggest weak spot?” they freeze and have no answer.


And think about it: we are all anxious about being interview! That means we are all introverts in a way or another. Some people prefer to put on a mask and pretend they are completely unaffected by the situation, while others have the nerve to confess their uneasiness.


A complex employee knows his or her qualities and weaknesses and can always admit his or her mistakes. That makes them trustworthy, honorable, and reliable in any situation.


Wrapping Up


Map out a plan before the interview, be opened to small talk, make a good first and last impression, keep a casual tone, and be honest – these are the rules to getting your dream job!


AUTHOR BIO


Looking for an article full of depth, yet easy to comprehend? Barbara Mitchell has been involved in writing for a good amount of time. Being a part of media marketing on the net has also impacted on her life.


 


 


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Footwear Designer Job Interview Questions
	


	
	

		
 Footwear Designer Interview Questions


Working in a creative industry, footwear designer interviewers will ask job interview questions on innovation, idea formation and how to take an idea to market.


The footwear industry is massive, with footwear designers working for high street brands; Nike, Adidas, Ecco or specialising in, as an example mountain footwear working for companies like Northface or Alpkit.


Some designers also work designing trainers and shoes for catwalks, the sports profession or for the Army.


Depending on the sub-sector footwear industry, the job interview will have specific questions related to the field the job is advertised in.


All footwear designer interveiw, do, however, ask questions relating to:


    

  • Working with design teams to review styles, trends and materials.
    • 

  • The design process.
    • 

  • Quality checks and overseeing production.
    • 



Footwear Designer Job Interview Questions and Answers


Tell me about your experience as a footwear designer?


    

  • First state the length of industry experience you have and what industries you have worked in; fashion, sports, mountaineering.
    • 

  • Explain what duties you have performed. Have you been involved in just the design phase or overseeing production?
    • 

  • Highlight any key successes and talk about designs that become popular – where you part of the team that designed the ‘Nike Air’ brand?
    • 



How is technology developing the footwear design industry?


    

  • Prior to the job interview, research footwear technology as some job interveiwers will ask questions to test your knowledge of technology that currently use.
    • 

  • List different footwear technology widely used in the industry, stating the pro’s and con’s of each of them.
    • 

  • Finally, give an example of you using technology in your business as usual duties.
    • 



Give me an example of using computer-aided design (CAD) software and graphics packages to create a strong product that creates buy-in from a client?


    

  • When answering this interview question, give a detailed description of the whole process:
    • 

  • Talk about receiving the client brief, and the creation of ideas – what was on the brief that helped to shape the footwear you designed?
    • 

  • Discuss which technology you used to create a sample shoe or trainer. If designing a specialist shoe IE for a disabled person, what did you take into consideration?
    • 

  • Explain how the shoe sample was presented to the customer and anything you said to encourage the order.
    • 





What factors do you take into account when designing footwear?


    

  • Link the factors to the position you are applying for. IE, for mountain shoes, you would consider waterproofing, grip and ankle support.
    • 

  • Talk about the project cost, materials and timeframe.
    • 

  • Discuss how you look at the design to the production project plan.
    • 



What considerations do think about when a client asks you to design footwear based on a theme (ready-to-wear, high street)? 


    

  • State how you first discuss the design with the client to ensure the specifics are correct – as this saves time.
    • 

  • Next, explain how you review older designs and market research to help ensure the new design will be popular.
    • 

  • Finally, list the common factors; cost, material, timeframe.
    • 



What questions do you ask when reviewing the project brief with a client?


    

  • What is must or desired
    • 

  • Materials and quality vs cost
    • 

  • Is the project for design only or does it include production?
    • 

  • Timeframes
    • 

  • Any project risks.
    • 



Give an example of collaborating with a design team?


    

  • Answer this interview question with a real-life example;
    • 

  • Discuss the project brief and any discussions with the client
    • 

  • Talk about sharing ideas with the design team, and how a final idea was chosen.
    • 

  • Explain the process for creating a sample shoe and how the design team looked for faults.
    • 



Interview questions and answers


Share a time when you worked on a product to improve the design?


    

  • Explain the original problems with the current design and what the show wasn’t selling
    • 

  • Discuss how you look at the fault to find possible solutions
    • 

  • Talk about sharing ideas with the design team and quality check measures you undertook
    • 

  • Finally, give a positive outcome to the -redesign. This could include how the new shoes sold well.
    • 



How do you handle stressful situations, especially when having to meet deadlines?


    

  • Answer this question with a real-life example;
    • 

  • State the situation; the design brief, timeline and any pressure the design team was under.
    • 

  • Talk about how you prioritised tasks based on urgency and importance, and how this process keeps you calm and under control.
    • 

  • Give an outcome – how the shoe was designed on time to a high quality
    • 



Do you have any questions for me?


    

  • Ask about company expansion
    • 

  • Ask if the company is looking to enter a new shoe market
    • 

  • Ask about training and development
    • 

  • Ask about company culture.
    • 




	


	





		

		
Posted on 
Personality Types and Career Ideas
	


	
	

		
Personality Types and Career Ideas




Does your personality type have an impact of your happiness at work?


 


What makes you anxious, stressed or bored? 


What environments get you excited, motivated and focus? 


Your personality type can be match to a career/job sector to give you the best chance of success and career happiness 


Below is a list of the myers briggs personality types and the types of careers that, in most cases, will naturally suit each personality type


 




For a limited time only you can download a 12 page personality type profile for FREE


By Clicking this Link


Personality Test 




To access your 12 page profile, you first have to answer 4 simple questions, this will take approximately 2 minutes – good luck and have fun.


Personality Types and Career Ideas 


ENFP


    

  • trainer
    • 

  • adviser
    • 

  • creator
    • 



INFP


    

  • adviser
    • 

  • counsellor
    • 

  • creator
    • 



ENFJ


    

  • mentor
    • 

  • catalyst
    • 

  • counsellor
    • 



INFJ


    

  • healer
    • 

  • advisor
    • 

  • writer
    • 



ISFJ


    

  • protector
    • 

  • provider
    • 

  • carer
    • 



ISTJ


    

  • inspector
    • 

  • supervisor
    • 

  • organiser
    • 



ESTJ


    

  • leader
    • 

  • organiser
    • 

  • supervisor
    • 



ESFJ


    

  • provider
    • 

  • organiser
    • 

  • event host
    • 



ENTJ


    

  • inventor
    • 

  • entrepreneur
    • 

  • leader
    • 



INTJ


    

  • inventor
    • 

  • strategist
    • 

  • manager
    • 



INTP


    

  • inventor
    • 

  • architect
    • 

  • creator
    • 



ENTP


    

  • advocate
    • 

  • inventor
    • 

  • negotiator
    • 



ESFP


    

  • performer
    • 

  • promoter
    • 

  • carer
    • 



ESTP


    

  • explorer
    • 

  • crafter
    • 

  • operformer 
    • 



ISTP


    

  • operator
    • 

  • fire-fighter
    • 

  • explorer
    • 



ISFP


    

  • improviser
    • 

  • carer
    • 

  • performer
    • 



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Posted on 
8 Job Interview Questions for a Supply Planner
	


			

			
							
		

	
	

		
8 Commonly Asked Job Interview Questions in a Supply Planner Job Interview.


A supply planner’s role is to work with customers, suppliers and partners to transfer required goods from the suppliers to the customer. Key duties include planning delivery times often from global companies, taking and monitoring inventories, negotiating with suppliers and customers and overseeing the whole supply chain process


During the supply chain job interview you need to give examples to identify that you possess these key skills and experiences. The following supply planner job interveiw questions and example answers can be used to help you prepare for your next interview.




The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.


This article will help you to prepare and to pass your next supply planner job interview in 2 separate ways.


1. You will learn the 8 most commonly asked interview questions for a supply planner position.


2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss )




Job Interview Questions for a Supply Planner.


Job Interview Question 1: 


“Please tell me about your experience in the supply chain industry” 


To answer this opening job interview question, start with a general opening statement which should include yoru duration in the industry, your highest relevant qualification and your specialism


Next, summarise your supply planner experience and have a focus on the key skills required for this position;


    

  • Your expertise (niche)
    • 

  • Your values 
    • 

  • Your key skills (as discussed above) 
    • 



Finish by explaining why you enjoy working as a supply planner.


Job Interview Question 2: 


“How do you ensure you have enough stock in readiness for potential customers?” 


You will be asked several situation interview questions. Start answering this question by explaining how you have experience completing this duty “this is a common situation that I deal with on a regular basis…”


Next, follow this up with an example


“..in my current role in X, we know that X product will always be in demand. In preparation for this I…(add what you currently do to maintain a regular stock balance)


Job Interview Question 3: 


“Give an example of supporting a customer who had a last-minute request”


When asked a ‘customer support’ interview question, the organisation you are applying for a position with deem customer satisfaction as important.


For situation interview questions you can use the storytelling technique:


Start by stating the customer’s demand and why they required X.


Next, explain what you did (not the company) to support the client; negotiated with suppliers, communicated actions with the customer, resolved the issue


Finally, give a positive outcome – how you solved the issue and how the customer increase orders due to your ability to solve issues.




Job Interview Question 4: 


“Give an example of negotiating with a supplier”


Start by setting the scene. Why did you need to negotiate? Was this a new or current supplier?


Next describe a 3 step negotiation process that you used (3 steps makes it simple for the interviewer to follow your process ) “I use a 3 step model, first I X, Then Y and finally Z..”


An example of this is: step A – I discussed previous collaboration, Step B – made an offer for the supplier, stating that if we got the goods at the stated price I would start to use the supplier as an approved supplier increasing orders and Step 3 – confirmed details; order number, delivery date.


End by giving a positive outcome from your negotiation skills.


 


Job Interview Question 5: 


“Have you ever had to problem solve?”


This question is commonly asked in a supply planner interview, as this skill is highly desirable.


Open by stating how you have had to problem solve on a regular basis, as this highlights a level of competencies.


Follow this with a real-life example – make this relevant to the organisation you are applying to.


State problem, the actions you took and the outcome.


Job Interview Question 6: 


“How do you keep an accurate inventory?”


You will have a well-embedded process for this task in your current supply planner position.


Don’t just state that everything is recorded on a PC, the employer here is looking for how you ensure accuracy.


Many organisations have shut down weeks or monthly stock takes. You need to explain how you search for errors, the quality check process, and how you resolve problems and project demand.




Job Interview Question 7:


“Do you know anything about this organisation?”


Often one of the first questions you will be asked during a supply planner job interview. 


Employers want employees who will stay with the company – your answer will show the employer that you know the company’s history showing that you have applied for the position because you want to work for their organisation. 


It also shows the employer that you think ahead and can conduct research. Answer this question with:


    

  • The length the organisation has been operating for.
    • 

  • How the company started
    • 

  • What services the company offers
    • 

  • Where they are going (have they won any new contracts
    • 



All this information is normally found on the internet; on the company home page or about us page.


Job Interview Question 8: 


“Do you have any questions for me?”


Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.




Interview Preparation Resources



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Posted on 
8 Job Interview Questions for an Advice Worker
	


			

			
							
		

	
	

		
Job Interview for an Advice Worker 


The advice and support sector is a growth industry, often with the advice worker specialising in a particular niche.


Advice workers need to have a high level of knowledge in the niche they specialise in and will be required to have the skills; rapport building, communication, listening, empathy and ideally IT, multilingual (depending on your niche) strong literacy and numeracy


This article will reveal the commonly asked advice worker job interviews that you will need to prepare for




The key to passing job interviews in preparation and practice, this sounds obvious but is often overlooked, with the average interviewee spending around only 60 minutes preparing for their job interview.


This article will help you to prepare and to pass your next job interview in 2 separate ways.


1. You will learn 8 common asked interview questions for an advice worker position


2. You will be given an explanation of the type of answer the interviewer is looking for ( a guide to what the employer wants you to discuss )


Advice Worker Job Interview Questions 


Job Interview Question 1: 


“What experience do you have as an advice worker?” 


To answer this opening job interview question, start with a general opening statement which should include yoru duration in the industry, your highest relevant qualification and your specialism


Next, summarise your experience and have a focus on the key skills required for this position;


    

  • Your expertise (niche)
    • 

  • Your values 
    • 

  • Your key skills (as discussed above) 
    • 



Finish by explaining why you enjoy working in this industry


Job Interview Question 2: 


“Why is contracting at the beginning of a session important”


When asked specific questions such as this one, you know that this will be an essential duty that you will have to complete. Even if you don’t contract at your current role you will, if asked this question, need to explain the importance of contracting.


    

  • Give 3 reasons why contracting is important – this sets the scene and covers the organisation’s policies and procedures; duration of the session, GDPR and data protection, confidentiality, follow up process, form filling 
    • 



Job Interview Question 3: 


“Give an example of supporting a client or service user with a problem” 


When asked questions about your client or service users you should be excited – this is your bread and butter.


For situation interview questions always use the storytelling technique. Start by explaining the client’s barrier/problem – make this real for the interviewer, by explaining what they wanted to overcome.


Next explain what you did (not the company) to support the client; how you listened to the client, used guidance techniques to gain more details and the advice you gave.


Finally, give the positive outcome. How did your advice add value to the client’s situation?


    


Job Interview Question 4: 


“How do you make a client relax and open up?”


Your example, which you should use when answering this type of interview question, should cover:


    

  1. how you listen patiently to the client to build rapport
    2. 

  2. your approach – friendly and professional
    3. 

  3. your attitude/manner
    4. 

  4. the totality of you use to create the feeling of relaxation
    5. 

  5. how you communicated to create a relaxed atmosphere
    6. 



Job Interview Question 5: 


“When should you signpost or make a referral?”


This question is commonly asked. As an advice worker, your knowledge is often limited (as clients and service users require expertise from various professionals)


Explain how you have a list of relevant potential agencies and expertise that you refer to – this shows that you 1) have potentially useful contacts 2) that you already signpost.


Give an example of a client you made a referral for. Explain the client’s situation, the support you gave and the reason you made a referral. From this end with the outcome – how this helped the client.


Job Interview Question 6: 


“Why should we employ you?” 


Think again about the job specification and the skills needed for this role. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. Talk about your work ethic, your passion, your natural qualities – being able to relate to others, your friendly manner and your natural rapport building skills. 


You also need to stand out; what is your unique selling point? what can you offer that others can’t? what expertise do you have?


Interview questions and answers


Job Interview Question 7:


“Do you know anything about this organisation?”


Often one of the first questions you will be asked during the interview, employers want employees who will stay with the company, this question and answer will show the employer that you know the company’s history and feel they will be a good employer to work for. 


It also shows the employer that you think ahead and carries out research. Answer this question with:


    

  • The length the organisation has been operating for.
    • 

  • How the company started
    • 

  • What services the company offers
    • 

  • Where they are going (have they won any new contracts
    • 



All this information is normally found on the internet; on the company home page or about us page.


Job Interview Question 8: 


“Do you have any questions for me?”


Good interview questions to ask interviewers at the end of the job interview include questions on the company growth or expansion, questions on personal development and training and questions on company values, staff retention and company achievements.



	


	





		

		
Posted on 
6 Job Interview Questions for a Brewery Worker
	


			

			
							
		

	
	

		
Brewery Worker Job Interview


The brewery industry is a growth sector with a rise of microbreweries in the UK.


Brewery workers work throughout the whole process of beer-making process which includes weighing and mixing ingredients, quality control of ingredients, monitoring ingredients, the temperature of the beer and the equipment.


In smaller breweries, you will also be involved the packaging and preparing for the delivery of the products (packing and warehousing duties)


Brewery Worker Job Interview Questions 


Job Interview Question 1: 


“What experience as a brewery worker do you have?” 


So, the first question you are likely to be asked, one – to put you at ease and the other more important reason, is to find out if you have the required essential criteria, is “what is your experience?” This key interview question is like that tasty first sip of a light beer – amazing!


The reason is that this open question gives you the opportunity to really sell yourself.  In a bar there will be several beers on offer. Which one to buy? Well, you will buy the beer that sounds the best. It’s the same in the job interview, you need the best beer on sale.


Use this question to summarize the number of years in this sector, your key skills and qualities and the reason why they should hire you. Sell, Sell, Sell.


Job Interview Question 2: 


“What is your favorite beer?”


Early on your interviewer will ask you to name your favorite beer.  Don’t fall in the trap of stating “your beer” Instead compare two brands giving an explanation of the brewing processes for each brand and how the different ingredients create a different taste.


This question allows you to highlight your knowledge while others will use this question to create a humorous answer.


Job Interview Question 3: 


“What are the day to day duties of a brewery worker?” 


A great question. Split your answer into 3 sections. The first section is the pass-over from the previous shift. Explain what you do, discuss and check before the other shift leaves for the day.


Next give an explanation of the main duties of your job role; checking the beer, quality control of the ingredients. Be confident here, use technical terms but don’t waffle on, as this will bore the interviewer – short and snappy.


Finally, talk about any additional duties. Maybe you work in the warehouse section or creating new beers. Ideally, you want to state a task that the employer would require


    


Job Interview Question 4: 


“How do you keep up to date information on ingredients?”


This interview question is very important. A big part of this role is quality control – the beer has to taste nice. Give a step by step process of how you monitor, test and quality control the ingredients. This answer should include physical checks, record keeping and random testing.


Job Interview Question 5: 


“Is it important to keep equipment sterilised?” 


In all food and drink industries, hygiene is of the highest importance. You will be asked the above question in one guise or another. You need to have a prepared answer ready for a hygiene-related interview question.


When answering these questions, explain the theory of hygiene, the reason why sterilization is of high importance and your cleaning duties.


Interview questions and answers


Job Interview Question 6: 


“Do you have any questions for me?”


    

  • What new beer flavors are you thinking of releasing next?
    • 

  • Do you have an internal training programme?
    • 

  • What is the likelihood of the business expanding over the 5 years?
    •