How to be memorable in an interview

There is a ton of advice about ‘how to standout in a job interview’ all of which is rubbish!

Why?

Generally speaking, the advice given is all the same:

  • Arrive early
  • Research the company
  • Prepare your answers in advance
  • Focus on body language
  • Dress to impress

The reason why these generic tips won’t make you memorable is that all job hunters should be doing these things already!

If your not, this is one reason you are failing in the job interview.

This advice is so obvious, it hurts! It’s the same stupid logic as a baking teacher telling you that a tip to bake a really good cake is to use flour!!

What makes people stand out, isn’t doing the same thing as everyone else but doing something different.

“Be unique, be an individual, be memorable.”

What will grab the employers attention?

3 things that stick out in an employers mind are:

  • Positive or negative emotional association with the interviewee
  • An above then average knowledge base on a sector niche
  • Weird unacceptable behaviour

Cover the basics

So, the basics are in the bag; from analysing the job spec, you have listed a potential 10 questions, prepared high-scoring answers and plan to arrive early while wearing a killer outfit.

You’re all set.

You may have even gone so far as to check if the interview is online or face-to-face and change your preparation to meet the style of the job interview.

Next you need to find out how to stand out.

Don’t be memorable for the wrong reasons

Some applicants are memorable, but not in a good way.

To stand out, interviewees might use the peacocking technique.

Peacocking is when a person wears flamboyant clothing to get noticed. The outrageous of the outfit creates interest, just as a peacock showing its brightly colored jewel-toned feathers attracts a mate.

In the real-world, the fashion choice maybe a feather bower, bright and large hat or a sequin suit, items designed to stand out.

For a job interview, the peacocker may tone this down but still wear stylish and brightly coloured outfits.

egocentric interviewee

Maybe these fashion gods are on to a secret, as some psychology research explains how different colours can manipulate an employer’s opinion of a candidate. And much research suggest that the ‘what is beautiful is good‘ bias positively effects the job interview outcome.

But these icons of fashion do have to be careful as an interviewee needs the focus to be on their interview answers, not their interview outfits.

Rude behaviour is another unacceptable way to act in a job interview.

Even though negative behavior makes an interviewee highly memorable, they are remembered for all the wrong reasons.

What is viewed as rude behavior?

  • Not making small talk with the interviewer
  • Purposely trying to our smart the interviewer
  • Ignoring one of the interview panel members
  • Annoying or inappropriate laughter
  • Clock watching or looking board
bored interviewee

There are many ways to come across as rude in a job interview. What is interesting is that some research highlights how interviewees don’t often realise they are actually being rude.

Argumentative angers the interviewer.

Some highly confident and experienced applicants, the egocentric interviewee, will often argue with an employer, believing they can win over an interviewer with their gift of the gab.

Some will even go as far as ignoring blatant evidence that proves the interviewer is correct and what they are saying is wrong.

Employers, especially for high-salary roles, are looking for an applicant who can hold their own, someone who isn’t afraid to stand up for themselves, and someone with a vast knowledge base that can debate technical subjects, but no employer wants to hire an argumentative know it all.

Creating positive memorable impressions

So, we know what doesn’t work, but what steps can an interviewee take to create that all-important positive impression?

The first is an emotional connection.

Much research has shown how affinity increases rapport. Having commonality creates liking, this in itself is memorable.

To be one of the few candidates that the employer remembers at the end of a long day of interviewing, an applicant who knows that they have something in common with the interviewer (attended the same high school, both previously have worked in the same organisation, or have similar backgrounds), can create a conversation.

‘Hi X, thank you for inviting me to be interviewed. I think we have both worked at the same organisation’

The ambiguity of the statement ‘the same organisation’ creates intrigue, leading to an automatic reply:

‘really, which company was that?’

Leading to a detailed conversation.

Frame the Focus

The goal, when being interviewed, is to get the employer to focus on how your strengths and experiences are relevant to the advertised job role.

To frame the employers focus on an interviewees suitability, the applicant can ask questions at two key points during the interview process; the interview start and close.

Once invited into the interview room, the interviewer will make small talk. During the small talk the applicant can help to steer the interviewers focus by saying:

‘I was really glad to receive the interview offer as I have admired this company for a long time. Can I ask, what was it about my application that made you want to interview me?’

This question makes the interviewer focus on what they initially liked about the applicant, creating a positive association, increasing liking.

optimistic interviewee

Marketers use the same psychology to create likeability with brand names. Why do you repeatedly use the same brand of washing powder? Because the advertisements you see create an emotional likeability factor.

At the interview end, the same technique can be employed during the section when an applicant can ask the employer a question(s):

‘After hearing about my extensive experience how do you see me fitting into the team?’

This question moves the thought process to a future-orientated focus; seeing the applicant working within the team.

Emotional Stories

Stories move people. This is why the publishing and the film industry is so lucrative.

In the job interview, storytelling can be employed to create memorability through an emotional roller-coaster.

When asked an interview question, such as ‘give me an example of effective communication’ a common approach, often due to a nervous interviewee, is to randomly list relevant information:

‘I have to communicate on a regular basis, I communicate internally and externally, with various stakeholders, to peers and colleagues. I communicate on the phone, by email, face to face. I understand the importance of listening, repeating directions and checking other people’s communication.’

The ‘list’ technique does cover a wide range of criteria but doesn’t create an emotional memory.

It’s the emotional connections that create lasting memories and scores high on the interview scorecard.

Instead of ‘listing’ tell a story. In storytelling, the applicant will naturally set the scene, talking about the problem they were facing.

In this story, the interviewee is the hero. By focusing on the hero’s actions, the interviewer becomes an advocate for the applicant, wanting them to win. Just as an audience supports the main character in a film.

The story ends, as with all stories, with a positive conclusion.

Authority equals likeability

Successful job applicants, for high paying jobs, are viewed as experts.

An applicant who seen as being an ‘authority’ on a subject is desirable and memorable as an employer can clearly see the value of employing this expert.

To be seen as an expert:

  • Use industry jargon
  • Break interview answers down into step-by step process
  • Embed sector models and theories into the interview answer

Highly experience sector professionals natural language is industry-focused. A less experienced applicant can be seen as having more experience and expertise than they do by employing these three simple techniques; jargon, processes, and sector models.

Job Interview Advice

Nursing Interview Questions

Nursing is a growth sector, with qualified nurses working for a private practice or in the NHS.

Job interview questions, for both the public and private sector, will be very similar with employers looking to employ a qualified nurse who can work in a multidisciplinary role, requiring a range of skills.

Even though Nursing roles are set to increase competition is high with Nurses earning an average of £25-£30k once qualified, raising up to £40k with experience and up to £70 for senior nurses.

Employers, when interviewing prospect nurses, are looking at work ethic as the role requires unsociable hours, empathy due to direct patient tasks, and a vast array of knowledge and skills due to the diverse range of job duties.

Interview questions, therefore, are mixed with employers mainly asking behavioral and situational job interview questions.

How to prepare for a nursing job interview.

Before we delve into the questions and answers, applicants need to prepare for the job interview:

Check the job criteria

No two nursing jobs are the same.

With this in mind, read the job duties and essential criteria to help predict the job interview questions. All questions will be based, in the main, on the future employee’s main tasks.

Source suitable examples

On average each applicant should have 5 stories that each exhibit 3 different skills or knowledge depending on how the interview answer is framed.

An example answer that explains how a nurse supported a patient who was ill even though the nurse had a prior engagement can be used to answer ‘tell me a time you went above and beyond to support a patient?’ or ‘what would you do if on a routine check-up you notice that the patient was acting out of character?’

The answer to the first question could be structured by talking about the importance of the prearranged event, before explaining the patient’s situation, ending with the nursing staying to support the patient.

Whereas, the structure for the second interview question would be best suited by giving an overview of the routine visit – what was expected, followed by a detailed explanation of the patient’s symptoms and potential illnesses, ending with the actions the nurse took.

Same example, two different frames.

Plan the delivery of answers

In most cases interviewees will arm themselves with several relevant examples.

What makes a successful interviewee standout is the style of delivery.

In fact, the applicant job interview identity – how the interviewee is viewed in the job interview, varies depending on their delivery and communication style.

To be seen as highly skilled prove it with evidence:

  • Testimonials
  • References
  • Data sets
  • 360 Reviews
  • Awards

Imagine being asked a question, as all interviewees do, the applicant answers using a real-life example.

Halfway through the answer, as the candidate is explaining what they did to achieve the objective, the evidence is provided to back up this claim. This results in a high-scoring interview answer.

Think about communication style

Low-scoring applicants often use short-sentences, a monotone voice and a low volume.

To be viewed as a professional experienced nurse, applicants must communicate with confidence.

Confident communicators, research shows, will:

  • Vary tonality
  • Use a variety of language
  • Be more descriptive
  • Have reduced filler words
  • Positively frame all interview answers – even the weakness question.

Share knowledge level

The main focus, as always, should be the ability to highlight a higher level of knowledge and expertise than a competitive applicant.

Sector knowledge can be shown through the delivery of strong interview answers, often with real-life examples, the production of evidence, and the use of industry models and theories.

Answering technical interview questions by discussing, as an example the human care theory by Dr Jean Watson, shows a high level of knowledge and academic ability.

Nursing Interview Questions and Answers

First, we will list the most commonly asked nursing interview questions, then we will analyse a few of the sector-related questions, highlighting how to create a high-scoring answer.

Most commonly asked interview questions.

  • Describe your experiences as working as a nurse and the different healthcare roles you have been involved in?
  • What made you choose nursing as a career?
  • Give me an example of when you have had to deal with a crisis?
  • How do you collaborate with other healthcare professionals?
  • What do you check before you administer drugs or medication?
  • What are the steps for carrying out a routine investigation?
  • How do you give patients healthcare advice?
  • Give an example of building trust with a patient?
  • Describe a time you had to work with a difficult patient?
  • What would you do if you disagreed with a doctor?
  • Give an example of managing a busy schedule?
  • How would you support a patient who was suffering from extreme pain?
  • Do you have any questions for the interview panel?

Questions and answers

Within the interview, the questions asked will fall into 3 key areas:

  • Patient care
  • Experience and knowledge
  • Caseload management

Patient care interview questions

Patient care interview questions include:

  • How do you build trust with a patient?
  • Give an example of giving end-of-life care?
  • What would you do if a patient became angry?

As well as looking for knowledge, the patient care questions allow an employer to view the applicant’s empathy, social skills, communication style, and personal qualities, in short, their temperament.

With this in mind, to answer any questions to relate to working directly with a patient use a story-telling interview answer.

Start the story, or real-life example, by descriptively explaining the patient’s situation. This could include if the patient was new or existing, a quick summary of their medical history and their current situation (the patient became angry, became ill, deteriorated, etc)

The middle section of the story structure must highlight the applicant’s skills and qualities. Here the interviewee can discuss the initial reaction to the current situation’ and describe the actions they took.

Actions can include remaining calm, following a process, a quick-thinking innovative solution, being assertive, being empathetic, going above and beyond.

This section is designed to showcase competencies. Explain the 5 steps taken to resolve the issue:

  1. ‘Initially I responded by (immediate action)…’
  2. ‘…this helped/solved/supported/assisted the patient (describe the outcome to the immediate action)…’
  3. ‘…Once the patient was out of immediate danger/had calmed down, I was able to (describe a well used industry process relevant to the situation IE completed CPR)
  4. ‘…this allowed me to assess the situation (more detail can be given)..’
  5. ‘…which resulted in (give outcome)…’

The final part of the story telling is a summary.

The conclusion should include a reference to the applicant’s temperament as well as their skills:

‘…to summarise, as someone who really cares for their patients I am always quick to respond to a crisis, which gives confidence to those around me, that’s how I (reference the original interview question)’.

Experience and Knowledge interview question

Job competency questions look like:

  • How do you collaborate with other healthcare professionals?
  • What do you check before you administer drugs or medication?
  • What are the steps for carrying out a routine investigation?
  • How do you give patients healthcare advice?

Each question is designed to test expertise.

To be viewed as a qualified professional, rather than an employee who, if employed, would need additional support, applicants need to frame their answers academically.

Model plus Example structure.

Detailing or breaking down industry-related models and theories, throughout the job interview, highlights a vast knowledge base.

Step 1 – state the model

‘The theory for dealing with (situation) is (state theory, model or process)…’

Step 2 – state experience

‘…an example of using this model was when (share a real life example)..’

Step 3 – show wider knowledge

‘…the downside of this model is (add the negative perspective) whereas (reference a 2nd model) does not have this problem, but can (add negative of 2nd model)..’

Caseload management interview questions

Administration interview questions are common across healthcare roles due to the large amount of paperwork required in this sector.

Interviewers are looking to test that the successful interviewee will be detailed oriented, possess time-management skills, and can easily multi-task.

Questions will include:

  • How do you prioritise patient needs (or tasks)
  • Are you experienced in using data management systems?
  • Give an example of caseload management?
  • How do you ensure that all tasks are completed to the set deadlines?
  • Why is administration important in a nursing role?

Answer each adminsiational question with a confience statement:

‘I am highly experience in…’

‘In all my previous roles I have…’

‘Yes it is important…’

Next, breakdown how you would deal with (the criteria reference in the question)

‘..when working in my last role I (give an explanation of what steps were taken to achieve the job criteria)…’

End the answer by explaining how you would implement the skill in the new position

‘…if I was successful in gaining the job offer I would (achieve task) by (summarise steps you would take)…’

Job Interview Advice

Amazon Announces 100 Degree Level Apprenticeships

Amazon, this month, has announced a recruitment drive to hire 100 degree-level apprentices.

In addition, Amazon also has 400 advanced apprenticeships on offer and 500 internal apprenticeships opportunities for current Amazon employees to apply for.

The Amazon apprenticeships, according to Yahoo News, will span across 25 different job roles including engineering, broadcast production, creative design, IT, health, safety, and the environment.

Degree-level apprenticeships are in high demand, so expect tough competition, especially with Amazon offering up to £30,000 salaries.

Before applying for an Amazon apprenticeship it is important to first understand the varying apprenticeship levels:

Intermediate level apprenticeship

  • Equivalent to 5 GCSEs grade 4-9 (previously known as grade A*-C)
  • Entry requirements – literacy and numeracy Level 2 certificates or Maths and English GCSEs

Advanced level apprenticeship

  • Equivalent to A-levels and BTec extended diploma
  • Entry requirements – 5 GCSEs grade 4-9 including Maths and English

Higher-level apprenticeship

  • Equivalent to a foundation degree
  • Entry requirements – A-Levels, Advanced level apprenticeships NVQ Level 3 or a BTec extended diploma

Higher and Degree-level apprenticeship

  • Equivalent to a degree. The difference between a higher and degree apprenticeship is that a full bachelor’s or master’s degree can be achieved as part of a degree apprenticeship.
  • Entry requirements – HNC, HND, NVQ Level 4 NVQ or any other level 4 qualifications

To be successful in the recruitment job hunters will need to pass an apprenticeship interview process.

Don’t fall into the trap of believing the apprenticeships are only for school leavers. The myth comes from a previous government initiative to increase Level 2 and 3 apprenticeship take up with school and college leavers.

For degree-level apprenticeships, any career professional (school leavers won’t yet have the entry requirements to apply for a degree-level apprenticeship) can apply for the various apprenticeship opportunities, and they will due to Amazon’s competitive salaries.

amazon logo

Amazon Recruitment Process.

With vacancies going live on March 4th, it’s important for job seekers to get familiar with the Amazon recruitment process.

The 3 stages for applying for an Amazon degree-level apprentice include:

  1. Online application – this includes uploading a CV and passing an eligibility test
  2. Complete a literacy and numeracy test, before taking part in a virtual interview
  3. Attend an assessment center to complete a competency-based job interview and group exercises.

Amazon Degree-level apprentice interview questions

The trick to passing a job interview is predicting the job interview questions, as this allows the interviewee to prepare high-scoring answers.

As an example, a candidate applying for an Amazon warehouse apprenticeship is going to be asked questions on health and safety, completing orders and receiving goods, whereas an Amazon applications developer will be asked questions on programming language and creative problem-solving.

This article will teach you how to answer job interview questions relating to degree-level apprenticeships.

What is your career goal?

Degree-level apprenticeship interviews vary from standard job interviews because the employer will invest a lot of time into the development of a successful employee.

Not only do employers fund the degree-level apprenticeship (there is no cost to the apprentice) the employer will also allocate other staff members as mentors, fund additional development and training opportunities, as well as allowing time off work duties to complete assignments.

With this in mind, the employer is looking to recruit an enthusiastic career professional who has a clear career objective.

Why? Because an employer who has spent a large amount of time developing a staff member doesn’t want them, once qualified, to leave for another opportunity.

When answering the career goal question, which can be phrased as ‘why have you applied for an apprenticeship position?’ or ‘what interested you about this role?’ the interviewee must reassure the employer that the job role they are applying for has a direct route to their longer-term career goal.

To score high, when answering this interview question, applicants should:

  • Be enthusiastic
  • Show confidence
  • Give detail

Example Answer

Start by focusing on your passion, which should relate to the job role/career goal being discussed:

‘I am passionate about (add sector related passion – computer design, advanced technology, artificial intelligence, etc)..’

After highlighting a passion, link the subject to your career goal:

‘…since (a young age, leaving school, learning about X) I have wanted to pursue a career in (add job role) …’

Next, add a unique selling point:

‘…my whole life is about (add sector/job role) I attend (fairs, training, clubs – anything that links to the job role). My previous roles were in (add relevant job roles) where I became an expert at (add a skill, quality and unique selling point)…’

End with a summary:

‘…to conclude, I am passionate about (career) and I have applied for the degree-level apprenticeship to increase my sector knowledge while utilising my (unique selling point) while working as a (add apprenticeship job role).

Why did you apply for the Amazon apprenticeship scheme?

The ‘why us?’ interview question asks a hidden question – will you be working for Amazon long-term?

As discussed, there is a great deal of time and money put into the development of a degree-level apprentice. The employer, through the apprenticeship scheme, is upskilling the employee to be a highly competent industry professional.

In addition, the training is focused on the Amazon company culture, shaping the apprentice approach to the values of Amazon.

Anyone candidate that is viewed as a potential job hopper is unlikely to be successful.

Impress the employer by:

  • Reassuring the interviewer that you have a long-term goal to work your way up the Amazon career ladder
  • Matching your personal values to the culture of Amazon
  • Praising Amazons successes

Research is key here. On Amazon’s about me,’ page is a breakdown of their history and Amazon’s vision and values.

Example answer.

State options:

‘When looking at degree-level apprenticeship options, I found several relevant to my career goal. One was with (add competitor) …’

Prase Amazon – use the below as a template but read Amazon culture and talk about the key areas that relate to your personal values:

‘…but I applied for the Amazon apprenticeship because of Amazon’s mission of being ‘customer-centric, what appeals to me is the innovative technology that Amazon brings to market, you can see how the leadership principles are embedded into every decision….(reference other Amazon values that you believe and any other reason why Amazon, as an employer, stood out for you)…’

Discuss what you can offer:

‘…what I can bring to the team is (add skill/quality IE creative thinking) an example of this is (give example of using said skill/quality)..’

How will you balance the apprenticeship assignments and the business as usual in work activities?

The ‘workload’ question isn’t really necessary.

Asking irrelevant questions to wannabe apprentices is important as the employer needs to check the applicant’s time-management skills and if they have an awareness of the workload involved in the undertaking of a degree-level apprenticeship.

The reason that there is no need to ask how a candidate will balance work against study, is due to the fact that Amazon will have an embedded training timetable.

On average, but depending on the apprenticeship role, the apprentices will attend a monthly, often online, lesson. Between each lesson, the apprentice will have to complete the accompanying assignment and collect relevant work-based evidence.

In most cases, employers will allow the apprentices time in work to complete the assignments, while still completing the day-to-day operational tasks.

Therefore, to answer the ‘time-management’ questions ensure you cover:

  • Recognising the workload involved in undertaking a degree-level apprenticeship
  • Working while studying
  • Time management techniques

Example interview answer.

Show excitement

‘I’m really enthusiastic about returning to study….

Give detail

‘…I am really keen on developing my skills in (add a specific area relevant to the apprenticeship role)…’

Show understanding

‘… a friend of mine recently finished their degree-level apprenticeship and told me about the workload….’

Explain time-management approach

‘….as a very organised person I use (explain time-management model IE time management matrix)

Summarise

‘….in summary, I understand the additional workload and timeframe and the competing requirements of the day-to-day in-work tasks. As someone who always achieves deadlines and who is keen to pass the qualification, I will be able to plan workload and assignments to ensure that all tasks are complete to a high standard while being on time.’

The remaining questions will be job role related. For ideas what the type of job interview questions you will be asked use the Employment King search bar.

In addition to the above interview questions, interviewees will also be able to ask the interview panel a set of questions.

Job Interview Advice

3 Interview hacks to ace the job interview

Industry experts are more likely to be hired over a perceived low level of knowledge applicant, as all employers associate expertise with productivity.

With this in mind, the more an interviewee can prove sector knowledge, the more likely they are to be offered the advertised role.

For a highly experienced and confident applicant, such as the self-assured interviewee, the task of showing above-average industry know-how comes naturally due to their long duration within the job sector.

For other less experienced interview identities, including the inadequate candidate, to be seen as hireable, the applicant must be viewed as being more of an expert than they are.

These 3 job interview hacks will help anyone increase their chances of being hired.

Hack 1 – get quoted in industry magazines.

Nothing says ‘expert’ like a real quote in an industry magazine.

You don’t to be a charismatic and sector authoritative to have your opinions printed on paper (or online). In fact, it is really easy for anyone with a little industry knowledge, to be quoted by a journalist.

In a second I will show you a 5 step process that will get any career professional mentioned in an industry article.

What is important about this interview hack is that it can be used twice during the recruitment process.

First, the applicant’s application form. When highlighting their level of experience, a job hunter can state how they ‘…have X years of industry experience and have been quoted on (add sector-related activity) in (industry) magazine (or blog)…’

Stereotypically, only ‘experts’ have the industry experience and sector knowledge base to be viewed as worthy enough to be of interest to a leading sector magazine.

This hack, therefore, creates the ‘Halo Effect’. The halo effect is a psychological process where an interviewer, due to what they believe they know about an applicant (that they are an expert as they were referenced by a journalist) influences how they act towards the interviewee, often scoring their interview answers higher than they would have without the halo effect in operation.

Secondly, the same expert hack can be utilised in job interview itself.

Questions such as ‘tell me about yourself?’ or ‘what is your experience?’ lend to an applicant referencing how they are often quoted in sector-related articles.

No matter how the interview hack is used, employers are often impressed by an applicant with a visible level of expertise.

How to get quoted in an industry magazine.

  • Sign up to HARO (help a reporter out) as a ‘source’

HARO is a platform for journalists and expert sources to collaborate to help produce informative articles, news stories, and blog posts.

  • Receive emails based on your job sector/expertise

Once signed up you will receive daily emails with a list of request for quotes, stories, and expert industry information from a range of physical and online newspapers and magazines

  • Write and send of quotes, opinions and expert advice on subjects relating to your career

Some request ask for a full length piece, while others ask for a quote on a particular sector subject or an expert interview.

  • Receive confirmation that the piece you have been quoted in is ‘live’

When emailing your tips, advice or quotes, ensure that you record your name, profession, and even link to your personal website or social media pages as most online journalists reference the source.

  • Use being a professional source during the recruitment process

Don’t go into to much detail, and avoid explaining the process of being a ‘source’. Instead, discuss how as an industry professional you are often asked to give quotes and sector related opinions.

Hack 2 – Create a celebrity status

In the main, career professionals use linked-in to find job opportunities, to network with industry professionals, and now more than ever before, to share pictures of cats!

But linkedin is one of the best sources for pre-interview research.

One thing that impresses an interviewer is when a candidate knows who they are – it makes the recruiter feel like a celebrity.

With just a few hours strolling through the interviewer’s post you can find interesting facts that can be mentioned in the job interview to build rapport.

It is well documented that commonality increases liking. For instance, if an applicant’s research shows how they and the interviewer have both worked at the same organisation during the same period, the interviewee, on arrival to the interview could ask ‘hey, didn’t you work at X about 5 years ago?’

Not only will the interviewer agree (as the statement is true) the interviewer will increase liking due to the psychological power of the affinity bias.

A secondary gain from this hack is that the interviewer will feel compelled to ask the candidate what job role they had or what department they worked in, creating a natural conversation.

Conversations bond people together , especially when discussing shared experiences.

Another way to use the ‘celebrity’ status hack is by showing enthusiasm for an industry-related project, achievement or comment the interviewer has referenced on their Linked-in profile.

As an example, saying ‘I liked how you defended your argument about (sector relevant criteria)’ or ‘I know you champion (industry policy) this is something I’m passionate about to’ will help increase rapport.

Positive comments are associated with being liked, and through the power of reciprocal liking, the employer who now thinks the applicant likes them, will in turn like them back.

Hack 3 – Linkedin for likeability

The familiarity principle stats that more exposure a customer has to a brand the more that customer will positively evaluate the brands products.

Why do brands such as coke-cola and McDonald’s spend billions of pounds on advertising even though customers know who they are and already purchase their products?

Because familiarity increases likeability. Some research shows how a customer needs to see a product 7 times before they are influenced to purchase it.

This psychological sales hack is the same for applicants in the job interview.

The more awareness an interviewer has of a potential employee the more inclined they are to offer them the position.

How many times have you missed out on a job opportunity because the position was offered to an internal candidate?

Linked-in can be utilised, prior to the job interview, to increase familiarity with the interviewer.

This hack needs to be started well before the interview, even before a job has been advertised.

  1. Choose several companies you would be happy to work for
  2. Set up alerts to ensure you are one of the first to know about new job openings
  3. In the meantime, on Linked-in search for managers in each of the desired companies and connect with them
  4. Next join industry related groups, especially those that the managers have previously joined
  5. To increase visibility, like and add comments to the managers posts
  6. To show sector expertise, add industry articles and make sector related comments and question on industry related groups

By the time an applicant has applied for a role within one of the target companies, they would have hundreds of LinkedIn interactions, many of which would have been viewed by one of the managers who are now part of the interview panel.

Conclusion

To be successful in a job interview, especially for medium to high-level job roles, employers need to view the applicant as an industry expert.

Using exposure, via platforms such as Linkedin and showing expertise through being quoted in industry magazines, which can also be added to the candidate’s LinkedIn page, creates the impression of being highly knowledgeable.

This process creates the halo effect, improving pre-interview opinions. In the interview, rapport can be further improved through the use of finding commonality.

Once the interview opinion of an interviewee is positive, all the career professional has to do is to give detailed answers to each interview question to showcase previous experiences and competencies.

Job Interview Advice

Aldi Store Apprenticeship Interview Questions

According to Bury Times, Aldi has announced the launch of 96 store apprenticeships across Greater Manchester.

Since 2012 Aldi has recruited over 200 apprentices in their head office, distribution centers and stores with a starting salary of, on average, £190 per week rising to £283 following the completion of a 3 year apprenticeship scheme.

Aldi’s apprenticeship website explains the two pathways to access a store apprenticeship:

Career Starter – For applicants with no previous qualifications you can apply for a Level 2 Retailer Apprenticeship which takes around 12-15 months to complete. You will also complete Functional Skills at Level 2 alongside this.

Store Management Apprenticeship  – For applicants that already have their GCSE’s in Maths and English at Grade C or above (or equivalents) you can apply for our Store Management Apprenticeship programme. You will complete both Level 2 Retailer and Level 3 Retail Team Leader which  takes up to 36 months to complete.

Check your level of perceived experience here: predict the job interview outcome.

Unlike a higher education course, apprentices, to be successful in the recruitment process, are required to pass an apprenticeship interview. This article will give you a list of questions and answers Aldi may ask applicants.

It is also important to remember that during the lockdown, the apprenticeship recruitment process is likely to be an online job interview.

Aldi Apprentice Interview Questions

5 commonly asked retail apprenticeship interview questions:

Tell me what you know about Aldi?

The ‘about us’ question is asked to check if applicants are on the same level as Aldis business plan – to have 1200 UK stores by 2025

What this vision requires to achieve this goal is a diverse workforce made up of hardworking and ambitious staff members.

When answering the ‘about us’ interview question, first state your knowledge of Aldi – one of the UK’s fastest-growing supermarket chains, who recently opened their 900th store. Originally started as a small grocery store in Germany back in 1913. Eventually, Aldi gained a liquor license to overcome the challenges of the great depression and built up customer loyalty by allowing customers to buy now, pay later.

By 1954 their innovation had not stopped, with the very first self-service checkout. Now Aldi has stores worldwide and is always looking at creative ways to build upon the business, such as their apprenticeship scheme.

End the interview answer by stating why you applied for this role:

‘..this is why I applied for the apprenticeship role. Not only do I want a career in retail management, but I also want to work for an innovative company that sets high standards and I believe Aldi will be the go-to supermarket for customers who want quality goods at cheap prices.

Why did you apply for the Aldi apprenticeship scheme?

Aldi recruitment director, Kelly Stokes, said: “Aldi Apprentices are trained and mentored by some of the most experienced people in the retail sector, so all new colleagues receive the best training possible.”

This statement can become the basis of the interview answer ‘I want to be the best retail manager I can, with Aldi apprentices being trained and mentored by highly skilled and experienced sector professionals I want to increase my skill set, knowledge, and experience to ensure I will become a success Aldi manager.’

In addition to stating what you the apprentices want out of the relationship, explain what you can bring to the team:

‘As a (add experience, skill or qualification) gained from (give example) I will (state what you can offer the Aldi family)

Skills required for an apprentice retail manager or store assistant include:

  • Determination
  • Creative problem-solving
  • IT and mathematical skills
  • Target driven
  • Customer service skills

Walk me through what you believe a standard working day will look like?

This question, sometimes worded as ‘give me an overview of the role you are applying for?’ or ‘what do you think your main duties will be?’ is a question to check each applicant’s understanding of the day-to-day task.

The employer here is checking suitability. If you know the job duties and are enthusiastic about them, you are likely to be applying for a suitable job role.

On the other hand, if you dislike some or all of the retail tasks or have no awareness of the essential job duties it is unlikely that you would last long as an apprentice.

To show understanding simple list the job duties in order;

  1. Preparing the store for opening; stacking shelves, stocktaking, cleaning the isles, checking the temperature of the fridges, getting the tills ready
  2. Customer service; operating the tills, assisting customers, re-stocking the shelves, taking deliveries, cleaning up
  3. 3 End of the day; closing the store, checking security, stock-taking, filling up the stores, stock rotation

To stand out during the interview answer, end the answer with what you would most enjoy about this role:

‘Out of all these duties, I am most looking forward to (add duty) as I know this would give me a great deal of job satisfaction.’

Give me an example of great customer service

Aldi value customer service.

When answering this interview question use an example that highlights how you go above and beyond to help a customer.

Also, be enthusiasm and communicate with words that motivate .

At the start of the answer set the scene;

  • where were you?
  • what was the customers problem?
  • who was the customer?

Next, explain what action you took to support the customer to overcome their problem:

  • gave advice
  • source additional support
  • find a creative solution

End the interview answer with positive success:

  • the customer was happy
  • increase in repeat business
  • gave an online review

Are you a team player?

Sometimes, the question is framed as ‘give an example of working within a team?’ or ‘why is teamwork so important in retail?’

No matter how the interview question is worded, the wannabe apprentice has to ensure that the interviewer knows that they excel in team.

Start the answer confidently ‘I’m an excellent team player, in all my previous roles I have had to work within a team.’

Next, show sector awareness by stating how the Aldi team work together:

‘I know that for an Aldi store to be successful all colleagues and departments have to work collectively. As an example, if the warehouse team hasn’t been informed about a well-selling product they are unlikely to have the goods ready to refill the shelves, which could result in a loss in sales, or if the tills are busy and a colleague decides not to help out this could result in poor customer satisfaction.’

End the answer, by expaining the type of ‘team player’ you are:

‘As a team player I always look at the big picture and proactively help colleagues out whenever I can with the goal of ensuring customers are well looked after.’

In addition to the above interview questions, interviewees will also be able to ask the interview panel a set of questions.

Job Interview Advice

What is your approach to problem-solving? Interview Question

One of the most in demand skills in the workplace is problem-solving.

It makes sense then that a ‘problem-solving’ interview will be asked during most job interviews.

The question may be phrased differently, depending on the job sector and advertised position, but all interpretations of the question require a step-by-step explanation of the applicant’s individual approach when faced with a problem.

Different versions of the ‘problem-solving’ question.

  • Tell me about a problem you faced and what you did to overcome this?
  • What is your approach to problem-solving?
  • If X happened what would you do?

In structured job interviews, employers ask either behavioral job interview questions or situational questions.

Behavioral interviews ask for evidence of previous experience – ‘tell me about time you had to overcome an unforeseen problem?’ and situational questions are future-oriented: ‘how would you deal with a problem you haven’t prepared for?’

For both versions of the interveiw questions, the answer needs to meet the criteria on the interview scorecard.

Interviewers, when listening to interviewees’ answers make notes of what each applicant has stated. Post-interview, the interview panel discusses the answers giving each an allocated point depending on how many criteria the applicants have referenced during the job interview.

The highest scoring candidate is offered the job role.

How to create high scoring interview answers.

Employers only know what an applicant stats during the job interview.

Missing information, ambiguous statements or a lack of detail simply won’t make the cut.

Research shows how the delivery of a longer answer, embedded with emotive language, when communicated confidently, increases the allocated points.

The duration of the interview answer alone isn’t enough to score high, what is needed a longer and relevant answer.

How to answer the problem-solving interview question.

There are several ways to answer this question:

  • Listing facts
  • Giving an example
  • Quoting problem-solving models

List building interview answer

The weakest way to answer the problem-solving question is fact listing.

Nervous candidates, such as the amateurish interviewee, often default to fact listing as they struggle to deliver a structured interview answer.

An example of fact listing to the ‘what is your approach to overcoming a problem?’ could be ‘finding the problem, looking at solutions, completing a risk assessment, delegating tasks.’

Overall, the list answer, if delivered correctly, can cover the key elements required for an employer to recognise the applicant’s level of experience, but a list does not score high because high scoring answers require elaboration.

Using examples in the job interview

Real-life examples, on the other hand, often have enough information and detail to gain a high score.

The structure of the example answer is key. A weak example of an answer would sound something like: ‘I worked on X project where (Problem), to overcome this problem we did (A&B)’

The above structure states the problem and actions but is missing the detail to receive additional points; the creative process, the outcome, and any unique selling points.

Example answers should also elicit emotions. The storytelling process of an example answer takes the employer on a journey. Not only does the interviewer visualise the story they go on an emotional rollercoaster, as the interviewee talks about the highs and lows, the ups and downs, of the situation being discussed.

A strong interview structure for example answers

  1. State the problem that required solving
  2. Explain the negative effect the problem would have if it wasn’t solved
  3. Discuss the creative problem-solving process used to find a solution
  4. Detail how the solution was implemented
  5. End with the positive outcome

Embedding models and theories into interview answers

The job interview process, simply put, is to predict the job performance of each applicant. The candidate who is believed to be able to perform the best is offered the job role. Performance prediction is based on the perceived level of industry knowledge and sector experience.

Experience and knowledge can be expressed through the explanation of relevant theories and models, as an example, if asked a ‘problem-solving’ question a candidate can initiative the answer by referring to a relevant model:

‘The 6 step problem-solving model states that to a solve problem you first need to define what the problem is and the root cause, as understanding the root cause, using tools like the fishbone diagram, will help ensure the problem doesn’t repeat itself. Once the problem and cause are clear, the next stage is to develop solutions using mind-mapping, analysing best practice logs and shared experience. After selecting the most suitable solution, the final stags are to implement and then evaluate the success of the solution.’

  1. Define the Problem
  2. Determine the Root Cause(s) of the Problem
  3. Develop Alternative Solutions
  4. Select a Solution
  5. Implement the Solution
  6. Evaluate the Outcome

Breaking down a model into easy to digest steps shows a high level of understanding. To score even high, a real-life example can then be added to the interview answer: ‘…an example of using the 6 steps problem-solving model was when I worked at ….’

Conclusion

Many job interviews will ask a version of the problem-solving interview question. Research has shown that the more detailed description of a problem-solving answer will score higher. Interviewers are also impressed by an applicant’s industry knowledge, including that of the use of relevant sector models and theories.

Don’t presume the employer knows the process you would have taken, as this leads to an applicant missing out on the discussion of relevant data. Instead, give as much detail as possible as this increases the number of job criteria the interviewee will reference when answering the interview question.

Job Interview Advice

Interview Identity 8/6 – Optimistic

Congratulations on completing the Interview Prediction Grid Test (IPG) ©2020.

Below is a breakdown of your Interview Identity

8/6 – Optimistic

optimistic interviewee

8/6 – Optimistic interviewees are qualified career professionals with more than 10 years’ industry experience. They are experts in their field but humble enough not to over-egg their high-level skill set. 

Of all 16 interview identities, the 8/6 – Optimistic is more likely to be consistent with receiving job offers. The employability factor comes down to having specialist skills and knowledge gained over a vast period of time. This duration in the industry is directly linked to their ability to identify the job criteria, and thus their ability to prepare high-scoring answers. 

It is unlikely that 8/6 – Optimistic interviewees won’t have an example or two that reveals how they meet the scoring criteria. Furthermore, they are able to state sector models and theories with ease and give accurate information (as an example: how the global economy impacts their sector) that can be utilised by the employer. 

Impressions are formed based on the applicant’s behaviour, vocal cues and language. As the charming interviewees have a good level of self-esteem, they generally have excellent communication skills. When challenged they are calm, collected, and confident, without being too overbearing. As a self-promoter, they are at ease when discussing competencies creating the impression of intelligence. 

In short, interviewers will be impressed with the 8/6 – Optimistic applicant.

Strengths 

A career professional with the highest level of industry knowledge is destined for a senior- or expert-level position. 

With a wealth of experience, educated to the highest level and often with a natural temperament for the desired role, the optimistic candidate is in demand, often being head-hunted for high paying positions. 

The combination of extensive experience, academic ability and character, means they are able to build upon current industry theories, contributing significantly to the field. Previous successes and lessons learnt throughout their duration in the industry allows the applicant to respond decisively to any challenging interview questions. 

The pre-interview screening process results in high expectations as the halo effect comes into play. This presumption of excellence is reinforced as the applicants consistently referencing their own talents and expertise.

It isn’t just the candidate’s level of self-esteem along with their exceptional level of knowledge that shapes the persona of being optimistic. More importantly it’s their attitude throughout the job interview: answers are positive. Solutions are found. No detail is too small and no problem too big. 

The icing on the cake is the applicants’ ability to reframe any job interview question so their knowledge level is showcased. An example of this is stating less commonly known solutions to familiar interview questions. Imagine a retail employer asking for examples of increasing profits. Common answers relate to price increases or offers. Whereas, the optimist applicant answers strategically, “Decreasing packaging sizes and product content by 1% over a 12-month period has a compound effect on overhead cost.”

Development

Being an expert naturally increases self-worth. Self-worth improves confidence. Confidence increases self-promotion. However, confidence is on a scale meaning that an individual’s self-promotion can vary depending on the person’s mind-set. 

Generally speaking, self-promotion is strong, but the optimists aren’t as influential as their high confident counterparts. The small difference in persuasion can create a differential scoring of a high vs medium confidence level applicant.

For senior positions every point counts. Each applicant will possess expertise resulting in high scores being given across the board. The negligible difference of a ‘3’ or ‘4’ score is in fact significant when points are accumulated. 

Therefore, the admiration held for a charismatic identity could win the day, even though an optimist is liked. This is especially true for senior position recruitment processes, which often include an informal interview. The non-structured interview relies on an instinctual assessment of the candidate. It is often applicants with the highest confidence levels, therefore the most likely to create affinity, that will be viewed as most suitable. 

For senior positions, the interviewer is assessing characteristics as well as competencies. Any thoughts of imposter syndrome and the employer will have concerns over their appointment, especially for high-salaried roles. 

Some interviews are purposely hard, employing cold interview tactics. A lack of confidence at this stage will be to the detriment of the interview outcome. 

At this level applicants would never disclose weaknesses without reframing their experience. Instead, the aim is to highlight value in terms of what the candidate can bring to the organisation. Doubts, misgivings, or a lack of trust is enough to destroy any chances of a job offer. 

Optimists will self-promote, be assertive and influence others, but not at the consistent level of ‘8’ level of confidence applicants. High confident interviewees will use a combination of logic, emotional stories, and intrigue to persuade the interviewer that they, not others, are the best fit for the organisation. 

Advice for the job interview

  • Use self-praise to its fullest extent. Reframe the weaknesses question, so the focus is on lessons learnt rather than mistakes. 
  • Don’t leave the interviewer with any potential doubts. Become emotionally intelligent, read non-verbal cues, and adjust answers accordingly
  • Remain calm with a cold interviewer. Answer slowly and clearly, as this helps to ‘think on your feet’. Avoid feeling rushed and modify answers when required

Research: IPG

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Interview Identity 8/8 – Egocentric

Congratulations on completing the Interview Prediction Grid Test (IPG) ©2020.

Below is a breakdown of your Interview Identity

8/8 – Egocentric

egocentric interviewee

Possessing the highest level of knowledge/experience and confidence out of all of the sixteen identities doesn’t result in consistent success.

With, on average, more than 10+ years’ industry experience and possessing a specialist skill set, egocentric applicants are in demand. It is an overconfident belief in their own ability (which is likely to be true) which can come across as domineering. 

In fact, 8/8 – Egocentrics truly believe they are more skilled than other interviewees, and often the interviewers themselves. Any opportunity to showcase the expertise will be taken. Self-presentation, though, can end with the applicant arguing over a minor point with the employer. 

On paper egocentric interviewees are the most suitable applicants. Extensive experience working on specialist projects has given them a unique insight that can lead to them contributing significantly to the field. Qualified to the highest level, along with an assertive and professional attitude, they constantly build upon industry theories and models, often leading the way. 

8/8 – Egocentrics, at the extreme, can be narcissistic; they will self-promote which increases a positive job interview outcome, but they won’t back down on a point they have made even when presented with contradictory evidence. In addition, especially for internal positions, the candidates will happily say negative comments about other internal applicants to make themselves look more suitable for the role. 

As alluded to previously, decisions are made emotionally, not logically. If purely a logical decision, the 8/8 – Egocentric career professional would, in most cases, be offered the position. As some interviewers feel threatened by the overbearing 8/8 – Egocentric and/or feel annoyed by their self-centred appearance, the emotional judgment of an interviewer plays a large part in the interview scoring process.

Strengths 

Self-promotion is not only required in the job interview, it is expected. No other ‘interview identity’ candidates consistently discuss their competencies as regularly as the 8/8 – Egocentric. Their self-identity is one of a high achiever, and rightly so, as they have often accumulated a wealth of sector-related knowledge/experience and are thus viewed as an industry expert. 

With strong mental toughness, any negativity from the interviewer washes over the applicants keeping their confidence level consistent throughout the recruitment process. 

Often experienced in diverse roles, they are used to high-pressured situations and can remain calm and even enjoy what others would consider a stressful environment. Cold interview techniques wouldn’t rattle their cage. In fact, the egocentric enjoys the challenge of a tricky interview. 

With such interviewees being highly motivated, assertive, and open to challenges, employers view the candidate as one who could fit in with, or more likely, lead a team to a successful outcome. 

With a high view of self, 8/8 – Egocentric interviewees will make it clear, using self-praise, data sharing, self-promotion, emotional stories, referencing the job criteria, emotional intelligence, that they are the most suitable candidate for the advertised position. 

Interviewers are often charmed by the high competent and confident career professional, viewing them as a specialist who could help the organisation achieve its strategic aims. 

This identity is further helped by the candidates who will willingly state their unique selling points at every opportunity. An example of this would be at an interview start when an employer asks, “Tell me a little about yourself.” Most interviewees give a generic summary of their work experience, whereas the 8/8 – Egocentric candidate will create intrigue with a relevant boast, “Over the last 20 years I have turned underperforming organisations on the brink of bankruptcy into multi-million pound businesses within a short timeframe.”

Development

Initial impressions are important. The employer, knowing of the applicants’ reputation, is influenced by the halo effect. As these applicants utilise all three rules of a successful interview (identifying the job criteria, being a self-promoter and communicating with confidence), they win over even the hardest of interviewers. 

The downside to having excessive self-belief is ‘tunnel vision’. It is the self-absorbed attitude which seeds doubt in the employer’s mind. Their inflated view of their own self-importance distances them from the interviewer. 

Disagreements with an expert interviewer can be common even when contradictory evidence has been presented. If egocentrics don’t get their own way, they can take on an aggressive tone. 

Candidates need to learn to let-go. And to recognise that the interviewer may also be an industry expert and sector specialist. It is important in a job interview to listen to employers to understand their frame of reference. Emotional intelligence is key. With this insight a better-worded reply can be given that helps rebuild rapport. 

Even when the applicant is more experienced than the interviewer, and often the 8/8 – Egocentric candidate has a rare talent that the employer does not possess, behaviour needs to be amended. Egocentrics will often talk down to people they view as low status.

Advice for the job interview

  • Don’t dismiss an expert interviewer’s opinion if it doesn’t adhere to your own experiences. Instead debate, and communicate, various viewpoints to be seen as an authority 
  • Give the employer attention. Don’t get lost in your own self-importance, instead make the interviewer feel important as this increases rapport
  • Adjust communication to keep rapport strong. If any disagreements happen, let them go. Be assertive but professional 

Research: IPG

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Interview Identity 2/2 – Inadequate

Congratulations on completing the Interview Prediction Grid Test (IPG) ©2020.

Below is a breakdown of your Interview Identity

2/2 – Inadequate

Inadequate interviewee

As the lowest score on the IPG, it is highly unlikely that a 2/2 – Inadequate interviewee, coming across as lacking the required criteria (competence and confidence) – will be offered a paid position.

In fact, many voluntary interviewers, unless they feel they have resources to support a 2/2 – Inadequate applicant, will also refuse an offer of unpaid employment. 

The employer, due to a lack of rapport, will stop looking for potential and instead will be hoping to terminate the interview at the earliest stage.

Strengths

The 2/2 – Inadequate applicant is in essence a blank piece of paper, from which a masterpiece can be created. By showing willingness, the candidate can be seen as someone who can be moulded by an organisation. 

For voluntary positions, many employers are keen to support applicants who may struggle to gain paid work allowing this natural ‘vulnerability’ to become an asset, but opportunities like this can be rare.

Development

Confidence can be improved significantly within a very short timeframe. As an example, research shows how standing in a confident stance improves internal confidence levels. 

Employers recruiting for low skilled voluntary roles value work ethic and personal qualities more than academic ability. By improving employability skills: communication, teamwork, problem solving, customer service, the applicant’s level of confidence will also increase. 

Gaining experience to improve soft, key skills would be useful. Work experience as part of an educational course can assist with this. All experiences can be used to showcase a wider range of skills and qualities. An example of this could be helping out at a village fair selling raffle tickets to develop customer service skills. 

Attending educational courses, not only improves the perceived ‘interview identity’ as the applicant’s level of knowledge increases, it also builds confidence as self-worth develops within the applicant.

Advice for the job interview

  • Focus interview answers on personal skills, qualities and strengths. Use personal stories to increase the length of the interview answer
  • Show willingness and make reference to a positive work ethic, allowing an employer to see what you can bring to the team
  • Utilise pauses as this breaks up the delivery of the answer and allows you to take deep, calming breaths to reduce interview anxiety 

Research: IPG

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Interview Identity 6/6 – Self-Assured

Congratulations on completing the Interview Prediction Grid Test (IPG) ©2020.

Below is a breakdown of your Interview Identity

6/6 – Self-Assured

Just about all 6/6 – Self-assured applicants will easily build rapport with a job interviewer as their medium confidence level and knowledge/experience is expressed with industry-related anecdotes and detailed examples. 

Being medium in both knowledge/experience and level of confidence, 6/6 – Self-assured individuals are aware of their own abilities and express them well. 

Within the high/high segment, 6/6 – Self-assured applicants are the lowest scoring in the quadrant. This does not mean they will be unsuccessful against other high/high interviewees, as some applicants with an 8-level of confidence can overplay their hand. But the reality is that 6/6 – Self-assured career professionals are often at the beginning of their senior-level career, applying for roles against other, more experienced, high/high applicants.

Strengths

Being confident, but not overbearing increases likeability. The interviewer’s opinion of 6/6 – Self-assured applicants improves when they talk with authority on subjects relevant to the job criteria. 

Descriptions of past experiences are delivered conversationally while remaining focused on the interviewer’s question. Each answer sounds simple, but underlying the strengths of these replies is a structure designed to explain the situational problem the applicant faced, the steps taken to overcome the barrier and the positive outcome that was the result of their well-planned actions. In short, answers are filled with self-praise. 

The pace, tonality and non-verbal communication is relaxed and welcoming, disarming a cold interviewer. This is especially true when explaining past experiences and well used sector models. 

Industry-related knowledge has been gained from working in the sector over a long duration. Often these career professionals have worked their way up from low-skilled positions giving the applicant an insight into the workings of an organisation from different viewpoints. When applying for managerial roles, this level of knowledge can be invaluable. 

Other 6/6 – Self-assured applicants with less industry experience are likely to have Level 7 qualifications, arming them with an in-depth knowledge of sector related theories and models. Either way, possessing a medium level of knowledge/experience complements their competent delivery style, putting an employer at ease.

Development 

Applying for medium-skilled roles, the 6/6 – Self-assured applicant is in a strong position, as the other three interview identities from the high/high segment are likely to only apply for highly skilled roles. 

In preparation for highly skilled positions, where competition is at its highest, the self-assured applicant needs to take steps to be viewed as more suitable than other high/high applicants. 

An easy solution to improve the level of knowledge/experience is to gain professional industry qualifications (as an example an engineer can become chartered) or for Level 6 qualified applicants to gain a Level 7-8 qualification. What is important is to gain the required qualifications or knowledge by completing CPD (continued professional development) qualifications relevant to the position being applied for. 

For high level positions, employers are often looking for an applicant who is an authority on a subject. It is the positioning of this authority within the job interview that can be the difference between receiving the job offer or not. Successful career professionals as well as showcasing their expertise, make it relevant to each organisation they are applying to work for. 

Confidence is at the top end of the sufficient level due to the level of knowledge/experience, but when interviewed by an expert interviewer who is determined to test every interviewees’ competencies, cracks can form in the applicants’ composure. 

Being able to debate a subject well isn’t the same as having the ability to persuade another person to take on your ideas, as an ‘8’ confident applicant would be able to do. 

To beat other high/high candidates the 6/6 – Self-assured applicant needs to first understand that competitive applicants may be more persuasive or simply have the required expertise needed by the employer. 

The skill of influence comes from being adept at emotional intelligence, knowing, through the interviewer’s verbal and non-verbal cues, how each interview answer is being received and amending answers as required. Skilled manipulators are able to hear the motivational preferences of an interviewer and change their own language, behaviour and word choice to frame each answer, so it resonates with each interviewer.

Advice for the job interview

  • Explain industry theories with authority. When giving a suggestion, do so with conviction. Interviewers respond well to assertive individuals 
  • Share opposing viewpoints when discussing sector models. Not only does disputing well-known frameworks show confidence, it gives the employer an insight into your understanding of industry-related processes and problems
  • Use academic language, acronyms and jargon when appropriate. Utilise storytelling and forecast data from the solutions you would implement once employed

Research: IPG

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