Have you ever resolved a dispute between others?
Explanation of the Question:
If you haven’t, explain what you would do.
If you have discussed what you did and how you found out what the dispute was about, you gained everyone’s side of the story and how you resolved the dispute.
This will highlight your people and communication skills.
Example Interview Answer
“I recently walked in on two people arguing at work, there was a big deadline due and everyone was feeling the pressure.
When I came into the room and asked both people to take a minute and to sit down. This automatically calmed the situation.
I asked each person to tell me their side of the story without the other person interrupting. In the end, both people wanted the same result, but we’re coming at from a different angle and didn’t realise the other person had the same goal.”